VMware Infrastructure Support Engineer Jobs

Hewlett Packard Enterprise

Location:
India, Bangalore

Category:
IT - Software Development

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The VMware Infrastructure Support Engineer role involves providing high-quality support and management of VMware vSphere environments, collaborating with teams, and ensuring SLA compliance while maintaining customer satisfaction.

Job Responsibility:

Administer, operate, and manage VMware vSphere datacenter environments
Perform ESXi and vCenter upgrades, including CLI‑based operations
Configure and manage vCenter HA, DRS, and cluster features
Handle virtual machine operations, configurations, and performance monitoring
Manage vSphere networking (Standard Switch, Distributed Switch) and storage (iSCSI, FC, RDM, vSAN, SRM)
Implement vSphere security measures and ESXi hardening
Use VMware PowerCLI scripting for automation tasks
Provide customer support via phone, email, and remote sessions
Escalate issues to vendors per process guidelines
Collaborate with cross‑technology teams to diagnose and resolve complex issues
Maintain SLA compliance, documentation quality, and operational metrics
Drive problem management, RCA, and post‑incident reviews
Contribute to team productivity measures and scorecard performance

Requirements:

Bachelor’s degree in Engineering (or equivalent)
Minimum 5 years of experience in enterprise managed services (VMware focus)
Flexibility to work in a 24/7 support environment
Certifications preferred: VMware VCP, RHCSA, CCNA, ITIL
Strong knowledge of VMware vSphere, ESXi, vCenter, networking, storage, and security
Basic understanding of DHCP, DNS, Active Directory, Linux OS, and physical network/storage technologies
Excellent written and verbal communication skills
Strong customer focus with cultural sensitivity and adaptability
Ability to take ownership, deliver high‑quality support, and achieve customer satisfaction
Team collaboration mindset — supporting peers and seeking advice for complex decisions

Nice to have:

Certifications preferred: VMware VCP, RHCSA, CCNA, ITIL
Basic understanding of DHCP, DNS, Active Directory, Linux OS, and physical network/storage technologies

What we offer:

Comprehensive suite of benefits that supports physical, financial, and emotional wellbeing
Personal and professional development programs
Inclusive work environment

Additional Information:

Job Posted:
November 27, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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VMware Infrastructure Support Engineer