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Hewlett Packard Enterprise Logo Hewlett Packard Enterprise · IT - Software Development

Vmware Expert

India, Bangalore Employment contract · Job Posted November 22, 2025
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Job Description

Vmware Expert role at Hewlett Packard Enterprise providing innovative IT services to advise, integrate, and accelerate customers' outcomes from their digital transformation. The position involves working in a hybrid model with average 2 days per week from HPE office.

Job Responsibility

  • Admin, Operate and Manage vSphere Datacenter
  • Resolve customer's issues via telephone, email, or remote sessions
  • Identify and escalate issues in a timely manner to vendor according to process guidelines
  • Leverage internal technical expertise to provide the most effective solutions to customer issues
  • Collaborate with other technology teams in diagnosing and isolating the cause of complex issues
  • Maintain quality on case documentation, SLA timeframes and operational metrics
  • Performs within the Productivity Measure of the team (scorecard)
  • Handle Problem Management, Post Incident Reviews and RCA

Requirements

  • Bachelor's degree in Engineering (or Equivalent)
  • Minimum 10 years of relevant experience in Enterprise Managed Service environment
  • Certification on the latest tracks like VMware VCP, RHCSA, CCNA, ITIL is an added advantage
  • Flexible to work in 24/7 support environment
  • Experience in ESXi and vCenter upgrades
  • Experience in ESXi command line interface
  • Experience in vCenter Appliance vPostgres database
  • Experience in vCenter HA, DRS, and other cluster features
  • Experience in Virtual Machine operations and configurations
  • Experience in vSphere Authentication, and Certificate Management
  • Experience in vSphere Performance Monitoring, Performance Chart, and esxtop
  • Experience in vSphere Networking, Standard Switch, Distributed Switch (DVS)
  • Experience in vSphere Storage, iSCSI, FC, Software iSCSI, RDM configurations
  • Experience in vSphere security and ESXI hardening
  • Experience in log analysis and RCA
  • Experience in Network troubleshooting, packet capture using pktcap and Wireshark
  • VMware PowerCLI knowledge and scripting experience
  • Good knowledge on VMware SRM and vSAN
  • Basic knowledge on Physical Network and Storage technologies
  • VMware Cloud Foundation (VCF) Data center deployment
  • Experience in SDDC Manager
  • Experience in VCF components upgrade
  • Experience in VCF troubleshooting & root cause analysis
  • Experience in NSX-T troubleshooting & root cause analysis
  • Experience in vSAN OSA & ESA
  • Good understanding on DHCP, DNS and Active Directory
  • Basic knowledge on Linux Operating Systems

Nice to have

  • Certification on the latest tracks like VMware VCP, RHCSA, CCNA, ITIL
  • Excellent written and verbal communication skills
  • Commitment to deliver high quality product and solution support
  • Must achieve excellent customer satisfaction
  • Take ownership and work with high productivity and efficiency
  • Support other team members and seek their advice to make decisions on complex issues
  • Accountability
  • Action Planning
  • Active Learning
  • Active Listening
  • Business Growth
  • Business Planning
  • Coaching
  • Commercial Acumen
  • Creativity
  • Critical Thinking
  • Cross-Functional Teamwork
  • Customer Experience Strategy
  • Customer Solutions
  • Data Analysis Management
  • Design Thinking
  • Empathy
  • Follow-Through
  • Growth Mindset
  • Long Term Planning
  • Managing Ambiguity

What we offer

  • Health & Wellbeing benefits
  • Personal & Professional Development programs
  • Unconditional Inclusion environment
  • Comprehensive suite of benefits supporting physical, financial and emotional wellbeing
  • Career development programs
  • Flexible work arrangements
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