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Visual Merchandise Supervisor

United Kingdom, Leeds Employment contract 31450.00 GBP / Year · Job Posted May 17, 2026
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Job Description

An exciting opportunity has arisen for a talented Visual Merchandise Supervisor to join our Leeds Flagship store and play a key role in its continued success. Whether it’s prepping the shop floor to our brand guidelines, collaborating with head office visual merchandising teams, or coaching your team on brand presentation standards, with Frasers Group, no two days are ever the same. Reporting to the Store Manager, you will oversee the visual merchandising team and work closely with Retail Managers and Sales Advisors, driving brand presentation excellence and contributing to the store’s commercial success.

Job Responsibility

  • Driving the commercial success of the store through impactful visual merchandising
  • Identify key visual and commercial opportunities in line with current trends and customer insights to enhance store performance
  • Oversee the implementation of strategic visual merchandising plans to achieve departmental goals and brand standards
  • Analyse store performance data and customer feedback to make informed merchandising decisions that drive footfall and sales
  • Take ownership of the daily execution of visual standards
  • Lead and inspire your store team, providing guidance, coaching, and support
  • Collaborate closely with Store Management and retail teams to align visual initiatives with sales priorities and store operations
  • Build lasting relationships with internal and external stakeholders
  • Display exemplary communication and interpersonal skills, with the ability to interact effectively at all levels of the organisation
  • Support the store manager in driving the team's personal development and progression
  • Seek opportunities to drive your own personal development
  • Train, coach, and upskill the sales team to maximise opportunities for future progression within the business
  • Oversee daily operations, ensuring efficiency, quality, and adherence to company policies and procedures
  • Use business communication tools to drive the completion of tasks and ensure your team understands all key functions
  • Support the store manager to drive performance in line with retail priorities to meet business objectives
  • Support the store manager in monitoring and achieving store-level KPIs, including sales targets, company incentives, customer satisfaction, and operational efficiency
  • Ensure wage controls are met weekly and any issues are resolved quickly and effectively
  • Demonstrate resilience to operational challenges, making effective decisions to drive solutions
  • Control stock movement, support with the execution of accurate store audits, and implement visual standards according to the company guidelines

Requirements

  • Minimum 2+ years’ experience in premium or luxury fashion retail, ideally in a supervisory or management-related role
  • At least 3+ years’ experience in visual merchandising or a product-focused role
  • Proven ability to lead and motivate teams in a dynamic retail environment
  • Strong track record of achieving sales targets and delivering commercial results
  • Excellent product knowledge, including brands, fashion trends, and materials
  • Solid understanding of retail operations, including merchandising standards, stock control, and loss prevention
  • Strong communication skills, both verbal and written, with the ability to collaborate effectively with teams and stakeholders

What we offer

  • 28 days holiday a year, inclusive of bank holidays
  • 20% Staff Discount across all Frasers Group Stores
  • 50% in store uniform discount
  • Weekly/Monthly & Quarterly Commercial Bonuses
  • Commission-led bonuses across a wide range of products
  • Long Service awards
  • Discounted Gym membership
  • Excellent career development opportunities
  • Cycle to work scheme

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