CrawlJobs Logo

Visitor Experience Modern Apprentice

jobs.360resourcing.co.uk Logo

360 Resourcing Solutions

Location Icon

Location:
United Kingdom , Edinburgh

Category Icon
Category:
Hospitality and Tourism

Job Type Icon

Contract Type:
Not provided

Salary Icon

Salary:

26332.00 GBP / Year ▼
Save Job
Save Icon
Apply Position

Job Description:

The position of Visitor Experience Modern Apprentice is an opportunity to carry out the role of a Visitor Experience Assistant whilst also undertaking a qualification in Customer Service alongside it.

Job Responsibility:

  • Be proactive, approachable and visitor focussed in being ready to offer assistance, directions and exceptional customer service to our visitors
  • Promote and support a broad range of public programmes, exhibitions and events
  • Develop and maintain an appropriate level of knowledge of the Museum's collections, displays, objects and stories, and activities
  • Work towards your Customer Service qualification through online training, development and assessment.

Requirements:

  • SVQ Level 2 in Customer Services
  • Effective communication skills
  • Working with others
  • Problem solving
  • Information and Communications Technology
What we offer:
  • Annually alongside your salary, National Museums Scotland contributes 28.97% of this towards you being a member of the Civil Service Pension Scheme
  • A generous annual leave of 28.5 days – rising to 33.5 after 5 years, plus an additional 8 paid days public holidays
  • Free access to national (and international) museums and exhibitions
  • A range of wellbeing benefits including Employee Assistance Programme 24/7
  • Access to all the above and more from day one of employment.

Additional Information:

Job Posted:
May 05, 2026

Expiration:
May 17, 2026

Employment Type:
Fulltime
Work Type:
On-site work
Icon
360 Resourcing Solutions - All Job Offers
Job Link Share:
Copy Link Icon
Facebook Icon Twitter Icon LinkedIn Icon

Looking for more opportunities? Search for other job offers that match your skills and interests.

Briefcase Icon

Similar Jobs for Visitor Experience Modern Apprentice

New

Cloud Solution Architect - Security

With more than 45,000 employees and partners worldwide, the Customer Experience ...
Location
Location
Japan , Tokyo
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in Security Architecture, Security Operations, or Mission Critical Support for enterprise customers
  • Deep knowledge of Microsoft Security solutions including: Microsoft Sentinel(SIEM): Log analytics, KQL query authoring, detection rules, workbooks, and automated response playbooks
  • Microsoft Defender XDR (Extended Detection and Response): Defender for Endpoint, Defender for Office 365, Defender for Identity, Defender for Cloud Apps — unified incident investigation and response
  • Microsoft Defender for Cloud: Cloud Security Posture Management (CSPM), Cloud Workload Protection (CWP), security recommendations, and regulatory compliance dashboards
  • Microsoft Entra ID (Identity & Access): Conditional Access, Privileged Identity Management (PIM), Identity Protection, and Zero Trust architecture
  • Strong troubleshooting skills across security incidents, identity-related issues, and threat investigation workflows
  • Familiarity with Zero Trust principles, defense-in-depth strategies, and security operations center (SOC) processes
  • Demonstrated ability to manage high-severity security incidents and provide rapid mitigation strategies
  • Experience working with customers in highly regulated industries (financial services, government, critical infrastructure)
  • Excellent verbal and written communication skills for executive-level security briefings and technical deep dives
Job Responsibility
Job Responsibility
  • Responsible for delivering Support Mission Critical Service offerings, collaborating with CSU (including CSAs, CSAMs), CSS, Engineering, and other teams as needed
  • Direct accountability to lead the Proactive Resiliency Efforts, coordinate with other teams on the Accelerated Incident Resolution, and Monitoring & Observability features of an offering
  • Lead technical engagement with specific workloads that prioritizes Reliability, Security, Supportability, Manageability, and Monitoring and Observability
  • Coordinating the onboarding phase which includes the Consolidated Assessment Week Delivery
  • Remediate proactive recommendations for the specified workloads identified
  • Plan and implement both a Workload-Specific Service Improvement Plan and a Customer Success Plan
  • Awareness and visibility into critical incidents to ensure RCAs and recommendations are captured and linked to Proactive Resiliency efforts
  • Collaborate with relevant resources when engaged to help onboard the customer efficiently and effectively, prioritizing customer experience and effort, as well as drive customer-owned monitoring to enable and improve customer's observability capabilities
  • Build partnership with CSAM to ensure roles are clearly understood and responsibilities are established
  • Coordinate with the leads of the Accelerated Incident Resolution work stream and, when required, the Proactive Monitoring work stream with our internal partners
  • Fulltime
Read More
Arrow Right
New

Head Of People & Culture

A leading luxury travel specialist focused on bespoke inbound journeys throughou...
Location
Location
United Kingdom , London
Salary
Salary:
60000.00 - 65000.00 GBP / Year
antellarecruitment.co.uk Logo
Antella Travel Recruitment
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in a senior HR/People leadership role, ideally within hospitality, travel, or luxury service sectors
  • Strong knowledge of employment law and HR best practice
  • Strategic thinker with the ability to translate vision into operational delivery
  • Exceptional stakeholder management and communication skills
  • Demonstrated ability to lead cultural transformation and drive engagement
  • Commercially aware, with a pragmatic and solutions-focused approach
  • High level of integrity and discretion
Job Responsibility
Job Responsibility
  • Develop and implement a forward-thinking People & Culture strategy aligned with business objectives
  • Act as a trusted advisor to senior leaders on all people-related matters, including organisational design, performance, and employee engagement
  • Lead and manage the full employee lifecycle, including recruitment, onboarding, development, and retention
  • Drive a high-performance culture through effective performance management, coaching, and leadership development
  • Oversee employee relations, ensuring fair, consistent, and legally compliant practices
  • Champion diversity, equity, inclusion, and wellbeing initiatives across the organisation
  • Ensure HR policies, procedures, and practices are aligned with current employment legislation and best practice
  • Lead workforce planning and succession strategies to support long-term growth
  • Manage and develop HR systems, data, and reporting to inform decision-making
  • Inspire and lead the People team to deliver an outstanding internal service
What we offer
What we offer
  • Collaborative, people-first culture
  • Flexible hybrid working (2 days in office)
  • Fulltime
Read More
Arrow Right
New

Front Desk Representative

Make waves and pave the way for your career. At Goldfish Swim School we are not ...
Location
Location
United States , Cary
Salary
Salary:
Not provided
goldfishswimschool.com Logo
Goldfish Swim School
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to work with children
  • Excellent communication and organizational skills
  • High energy
  • Strong work ethic
  • Must pass background examinations prior to training
  • Front Desk Representatives will also be required to complete in-water training to gain familiarity and confidence with our curriculum, and will furthermore be required maintain one teaching shift throughout their employment.
Job Responsibility
Job Responsibility
  • Provide WOW! Customer Service to our members
  • Assist with class scheduling and billing
  • Work in a sales capacity to sell new memberships.
What we offer
What we offer
  • Paid on-the-job training
  • Flexible scheduling
  • Culture driven company
  • Employee recognition programs
  • Parttime
Read More
Arrow Right
New

Warehouse Janitor

The warehouse janitor will maintain cleanliness, sanitation, and safety in wareh...
Location
Location
United States , Lenexa
Salary
Salary:
21.00 USD / Hour
kpstaffing.com Logo
KP Staffing
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to stand or walk for long shifts
  • Ability to lift, move, or push heavy equipment or items
  • Previous janitorial or cleaning experience in a warehouse or industrial environment preferred
  • Ability to work with minimal supervision while following scheduled maintenance tasks
  • Reliable attendance and adherence to work schedules
  • High school diploma or GED required
  • Knowledge of standard cleaning chemicals and cleaning machines
Job Responsibility
Job Responsibility
  • Clean floors, walls, offices, and restrooms using sweeping, mopping, and vacuuming
  • Empty, break down, and dispose of cardboard and garbage using compactors or balers
  • Use and maintain cleaning machinery such as ride-on sweepers, buffers, and vacuums
  • Keep walkways clear of debris and clean spills as needed
  • Handle cleaning chemicals safely and report safety hazards or needed repairs to management
  • Restock bathroom and breakroom supplies
  • Clean windows and perform minor facility repairs as needed
  • Fulltime
Read More
Arrow Right
New

Rooms Preventative Maintenance

Perform scheduled preventative maintenance in guest rooms, (CARE, RPM, GCPM), me...
Location
Location
United States , New Orleans
Salary
Salary:
18.00 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • Less than 1 year related work experience
  • No supervisory experience
Job Responsibility
Job Responsibility
  • Perform scheduled preventative maintenance in guest rooms, meeting rooms, and/or public spaces
  • Maintain, repair and clean all guest rooms in accordance with property room preventative maintenance procedures
  • Perform miscellaneous minor repairs
  • Perform general cleaning of all guestroom surfaces
  • Report any serious maintenance problems, unusual findings, or safety hazards immediately to the manager/supervisor
  • Follow all company safety and security policies and procedures
  • Welcome and acknowledge all guests according to company standards
  • Develop and maintain positive working relationships with others
  • Assist with moving, lifting, carrying, and placing of objects weighing in excess of 50 pounds
  • Fulltime
Read More
Arrow Right
New

Cloud Solution Architect - Apps & AI

We are looking for a Cloud Solution Architect (CSA) to help customers bring thei...
Location
Location
Switzerland , Multiple Locations
Salary
Salary:
Not provided
https://www.microsoft.com/ Logo
Microsoft Corporation
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Bachelor's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND experience in cloud/infrastructure technologies, information technology (IT) consulting/support, systems administration, network operations, software development/support, technology solutions, practice development, architecture, and/or consulting OR equivalent experience
  • Experience supporting or delivering cloud‑based application or AI solutions in enterprise or complex customer environments AND Ability to analyze existing applications and architectures and map them to Azure‑based solutions
  • Understanding of secure and resilient cloud architecture principles
  • Foundational to intermediate knowledge of Azure application platforms (e.g., App Services, Containers, Integration, DevOps) and/or Azure AI services
Job Responsibility
Job Responsibility
  • Execute Apps & AI customer engagements with strong operational discipline, maintaining accurate pipeline, time tracking, and usage/consumption data in Microsoft systems of record
  • Collaborate with sales, partners, and delivery teams to design and implement solutions aligned to customer requirements, regulatory constraints, and Microsoft proven practices
  • Support identification and mitigation of technical, security, and delivery risks, escalating blockers and dependencies in a timely manner
  • Contribute to accelerating solution deployment, operational readiness, and customer value realization
  • Support identification and advancement of Azure consumption, usage, and Unified opportunities within assigned customer workloads, grounded in validated business value
  • Engage customers through active listening and structured recommendations, helping shape architectures that improve modernization, automation, security, resiliency, and AI readiness
  • Analyze customer environments and application landscapes to connect Apps & AI solutions to measurable business outcomes
  • Capture and progress opportunities accurately in Microsoft tools, working closely with sellers and partners
  • Contribute to a consistent, high‑quality, and trusted customer experience across engagements, with a strong focus on follow‑through and transparency
  • Develop an understanding of customer goals and help define clear conditions for success for Apps & AI initiatives
  • Fulltime
Read More
Arrow Right
New

Crew Member

Goldfish Swim School is looking for confident, dependable Swim Instructors who w...
Location
Location
Needham
Salary
Salary:
17.00 - 19.00 USD / Hour
goldfishswimschool.com Logo
Goldfish Swim School
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Must be at least 16 years old
  • Strong communication skills and reliability
  • Swim instruction, lifeguard, structured childcare, or teaching experience preferred (1-3 years)
  • Lifeguard, CPR/AED and First Aid certification preferred (training provided if not yet certified)
Job Responsibility
Job Responsibility
  • Teach swim lessons to children ages 4 months -12 years old using Goldfish's proven, play based curriculum
  • Create a safe and positive learning environment
  • Communicate clearly with families about swimmer's progress
  • Maintain pool safety
  • Be a supportive, professional teammate on and off the pool deck
What we offer
What we offer
  • Opportunity for advancement
  • Training & development
  • Paid training provided
  • Flexible schedules
  • Lifeguard certification courses made available
  • Parttime
Read More
Arrow Right
New

Barista Seasonal

At The Ritz-Carlton Bacara Santa Barbara, the Barista Seasonal role involves del...
Location
Location
United States , Santa Barbara
Salary
Salary:
24.00 USD / Hour
https://www.marriott.com Logo
Marriott Bonvoy
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • High school diploma or G.E.D. equivalent
  • No related work experience
  • No supervisory experience
  • None
Job Responsibility
Job Responsibility
  • Complete opening and closing duties including setting up necessary supplies and tools, cleaning all equipment and areas, locking doors
  • Set up, stock, and maintain work areas
  • Input orders into cash register system and collect payment from customer
  • Take orders, record in MICROS system and prepare food and coffee beverages
  • Ensure that appliances (e.g., coffee makers) are turned on/off at the appropriate times
  • Bus coffee cart areas and tables
  • Clean dishes, utensils, work areas, tables and equipment throughout the day
  • Obtain change required for expected business level
  • Count bank at end of shift, complete designated cashier reports, resolve any discrepancies, drop off receipts, and secure bank
  • Follow all company and safety and security policies and procedures
  • Parttime
Read More
Arrow Right