Visitor Experience co-worker, IKEA

IKEA

Location:
Sweden, Älmhult

Category:
Hospitality and Tourism

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

Our Visitor Experience teams ensures that our guests experience our genuine, warm and welcoming atmosphere at our venues at IKEA in Älmhult. IKEA will always stand for a family friendly and inspiring experience, wherever you meet us. We do that by creating excellent operation of our venues and by meeting the needs of our guests. We interact with our guests at IKEA Museum, IKEA Hotell, Meeting Centre, Aktivitetshuset and many more places in Älmhult. We are also happy to share our IKEA heritage through inspiring stories about IKEA, life at home, home furnishing and design. Giving our guests a glimpse behind the scenes of IKEA and our brand.

Job Responsibility:

Make all guests feel welcome and ensure a seamless experience regardless of where in Älmhult you meet them
Coordinate activities that contribute to the guest experience and caters for their need
Provide a professional service and be able to share deep IKEA knowledge and introduce the guest to Älmhult as a destination
Perform guided tours
Understand the visitor needs and expectations and take responsibility if any unforeseen situations arise
Handle payments in our different venues
Ensure all areas are in shape as new on a daily basis

Requirements:

Some years of working experience from the service industry, especially from tourism or hotel industry
Fluent in English and Swedish, both spoken and written
Able to make decisions and prioritize in a hectic environment
A team player of rang who likes to cooperate with others
Swedish working permit, making you eligible to work in Sweden
At least 18 years of age

Nice to have:

Proficient in conversing in German

Additional Information:

Job Posted:
June 26, 2025

Employment Type:

Parttime

Work Type:

On-site work

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Visitor Experience co-worker