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Enhance the value proposition of Vision Associates to its Doctor Partners, making them more effective in the execution and growth of our business model. Onboard and train on POS introduces policies, procedures. Works with Business Development Manager to ensure smooth onboarding and demonstrates high level of professionalism at all times.
Job Responsibility:
Drive organizational results and outcomes by engaging employees and inspiring their adoption of a new way of working
Works collaboratively with the Lead trainer to assist with training for new location opening or new employees Troubleshoot barriers to success
Train on POS and related systems for patient order flows and successful integration
Set up new dispensaries and product
Provide introductory product training
Define policy and procedure/ effective rollout
Ongoing evaluation of opening process and continuous improvement mindset
Work collaboratively with Lead Trainer to troubleshoot and evaluate new office challenges
Regular project reviews with Lead Trainer
Participate in the onboarding and training of new optical hires
Answer support calls and emails when not on site
Special Projects – as needed
Identify and report additional training needs to Business Development Manager
Requirements:
3-5 years training experience in optical and/or medical related field
Optician Certification or License strongly preferred
Strong Critical Thinking and Analytical Skills
Excellent written and verbal communication
Excellent remote & in-person interpersonal and leadership skills especially in stressful situations
Proficient in Excel, Word, PowerPoint, & the Google Suite