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Vision Associate - Specialist- Training

United States, Dallas · Job Posted March 19, 2026
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Job Description

Enhance the value proposition of Vision Associates to its Doctor Partners, making them more effective in the execution and growth of our business model. Onboard and train on POS introduces policies, procedures. Works with Business Development Manager to ensure smooth onboarding and demonstrates high level of professionalism at all times.

Job Responsibility

  • Drive organizational results and outcomes by engaging employees and inspiring their adoption of a new way of working
  • Works collaboratively with the Lead trainer to assist with training for new location opening or new employees Troubleshoot barriers to success
  • Train on POS and related systems for patient order flows and successful integration
  • Set up new dispensaries and product
  • Provide introductory product training
  • Define policy and procedure/ effective rollout
  • Ongoing evaluation of opening process and continuous improvement mindset
  • Work collaboratively with Lead Trainer to troubleshoot and evaluate new office challenges
  • Regular project reviews with Lead Trainer
  • Participate in the onboarding and training of new optical hires
  • Answer support calls and emails when not on site
  • Special Projects – as needed
  • Identify and report additional training needs to Business Development Manager

Requirements

  • 3-5 years training experience in optical and/or medical related field
  • Optician Certification or License strongly preferred
  • Strong Critical Thinking and Analytical Skills
  • Excellent written and verbal communication
  • Excellent remote & in-person interpersonal and leadership skills especially in stressful situations
  • Proficient in Excel, Word, PowerPoint, & the Google Suite
  • Up to 90% Travel required

What we offer

  • Benefits/Incentive Information
  • competitive bonus and/or commission plan
  • health care
  • retirement savings
  • paid time off/vacation
  • various employee discounts

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