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Baptist Health is seeking to add a Virtual Safety Monitor Technician to our Virtual Monitoring Unit located in Jacksonville, FL. This is a full-time, day-shift opportunity. At Baptist Health, a Virtual Safety Monitor Technician plays a vital role in keeping patients safe through continuous virtual observation. These technicians review assigned patients and ensure all video and communication systems are functioning properly. Throughout the shift, you will observe patients remotely via live video feeds, watching for signs of distress, confusion, or unsafe movement. Using calm, compassionate communication, the technician provides verbal redirection when needed. If a patient requires direct assistance, the technician promptly alerts onsite nursing staff.
Job Responsibility:
Provide continuous observation and surveillance of assigned patients
Verbally redirect patients from engaging in any at-risk behaviors
If unable to engage the patient, summon onsite nursing staff or a caregiver for assistance
Review assigned patients and ensure all video and communication systems are functioning properly
Observe patients remotely via live video feeds, watching for signs of distress, confusion, or unsafe movement
Provide verbal redirection when needed
Promptly alert onsite nursing staff if a patient requires direct assistance
Requirements:
High School Diploma/GED
Active Florida CNA license
Licensed Certified Nursing Assistant
1-2 years Clinical Experience Preferred
1-2 years Hospital Experience Preferred
1-2 years Direct Patient Care Experience Preferred