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Baptist Health (Florida) Logo Baptist Health (Florida) · Nursing

Virtual Safety Monitor Technician

United States, Jacksonville · Job Posted January 18, 2026
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Job Description

Baptist Health is seeking to add a Virtual Safety Monitor Technician to our Virtual Monitoring Unit. This is a full-time, night-shift opportunity. At Baptist Health, a Virtual Safety Monitor Technician plays a vital role in keeping patients safe through continuous virtual observation. These technicians review assigned patients and ensure all video and communication systems are functioning properly. Throughout the shift, you will observe patients remotely via live video feeds, watching for signs of distress, confusion, or unsafe movement. Using calm, compassionate communication, the technician provides verbal redirection when needed. If a patient requires direct assistance, the technician promptly alerts onsite nursing staff.

Job Responsibility

  • Provide continuous observation and surveillance of assigned patients
  • Verbally redirect patients from engaging in any at-risk behaviors
  • If unable to engage the patient, summon onsite nursing staff or a caregiver for assistance
  • Review assigned patients and ensure all video and communication systems are functioning properly
  • Observe patients remotely via live video feeds, watching for signs of distress, confusion, or unsafe movement
  • Using calm, compassionate communication, provide verbal redirection when needed
  • If a patient requires direct assistance, promptly alert onsite nursing staff

Requirements

  • High School Diploma/GED
  • An active Florida CNA license is required
  • Licensed Certified Nursing Assistant Required

Nice to have

  • Associate's Degree
  • 1-2 years Clinical Experience Preferred
  • 1-2 years Hospital Experience Preferred
  • 1-2 years Direct Patient Care Experience Preferred
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