Virtual Relationship Manager, HSBC

HSBC

Location:
India, Mumbai

Category:
Banking

Contract Type:
Employment contract

Salary:

Not provided

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Job Description:

The Virtual Relationship Manager role involves remotely managing Personal Banking customers, developing and deepening client relationships, ensuring compliance with HSBC and regulatory standards, and leveraging new tools for client communication.

Job Responsibility:

Deliver the proposition by providing a consistently excellent customer experience
On-board and activate customers within their targeted segment/portfolio
Retain existing customers through engagement in-line with the market and segment strategy
Identify and meet customers’ needs by providing them with an appropriate solution or introducing/referring them to the appropriate teams or departments
Encourage customers to use additional channels where appropriate
May be responsible for a specialized portfolio containing clients with more complex needs
Leverage new capabilities and evolving tools to effectively communicate with clients remotely
Ensure all activities, transactions and sales adhere to prevailing HSBC and regulatory standards

Requirements:

Minimum Graduation or as required for the role, whichever is higher
Mandatory to successfully complete Anti-Money Laundering and Sanctions training and post-course assessment, as required

What we offer:

Continuous professional development
Flexible working
Opportunities to grow within an inclusive and diverse environment

Additional Information:

Job Posted:
September 10, 2025

Expiration:
October 15, 2025

Employment Type:

Fulltime

Work Type:

On-site work

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Virtual Relationship Manager

HSBC

Location:India, Mumbai

Category:Banking

Contract Type:Employment contract