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Virtual - Outbound Business Sales Representative

United States 16.35 USD / Hour · Job Posted March 19, 2026
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Job Description

Responsible for generating monthly sales through outbound cold calling or lead generation which plays a key role in the growth and expansion of Comcast Business Services and its product offerings. Facilitates the sale of Comcast Internet, Voice and TV services to small and mid-size business to new and existing customers. Works with moderate supervision/guidance. Is accountable for individual results and impact on team.

Job Responsibility

  • Generate sales through outbound cold calling and lead follow-up over the telephone using a variety of techniques
  • Sell Comcast Internet, Voice and TV services to small and mid-sized business to new and existing customers
  • Meet and exceed all assigned sales quotas and achieve targeted customer experience scorecard metrics
  • Manage the customer through lead generation, pipeline management, organization, effective communication and strong listening skills
  • Consult with business customers on their business application, solicit referrals for potential new prospects and close web leads
  • May partner with field to provide referral of complex opportunities to the outside sales organization
  • Resolve customer issues quickly and strive to reach resolution on the first call or escalate issues appropriately
  • Updates and maintains prospect database and opportunity funnel on a daily basis, assuring management of prospect database and assures customers' orders are fulfilled
  • Manage multiple activities simultaneously including interacting with customers while using multiple software applications for research and documentation
  • Regular, consistent and punctual attendance
  • Must be able to work nights and weekends, variable schedule(s) and overtime as necessary
  • Other duties and responsibilities as assigned

Requirements

  • High School Diploma / GED
  • 2-5 Years Relevant Work Experience
  • Wireless experience strongly preferred
  • Customer-Focused
  • Workplace Organization
  • Persuasion
  • Technical Knowledge
  • Adaptability
  • Critical Thinking Problem Solving
  • Resilience
  • Communication
  • Professional Integrity

What we offer

  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits

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