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Virtual Inbound Sales Representative

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Comcast

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Location:
United States , Remote

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Category:
Sales

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Contract Type:
Not provided

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Salary:

15.00 USD / Hour
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Job Description:

Responsible for promoting and selling Company products and services that are both current and emerging. Uses a consultative sales approach to ensure our customers receive the best value. Supervisor support and guidance provided, accountable for individual results. Works on straightforward tasks using established procedures.

Job Responsibility:

  • Drive Sales & Customer Engagement: Consistently meet or exceed sales targets by engaging new and existing customers using consultative techniques to understand needs, overcome objections, and recommend tailored solutions
  • Customer Support & Relationship Building: Provide exceptional service by addressing inquiries, transitioning support calls into sales opportunities, and creating positive, lasting customer relationships
  • Product & Process Knowledge: Educate customers on products and services using available tools, while adhering to established sales processes to ensure consistency and quality
  • Professionalism & Integrity: Maintain a respectful, friendly, and professional demeanor, making sound decisions that align customer satisfaction with company goals
  • Communication & Soft Skills: Demonstrate strong listening, verbal, and written communication skills, along with effective problem-solving and interpersonal abilities
  • Adaptability & Growth Mindset: Thrive in a fast-paced, competitive environment, showing a proactive attitude toward continuous learning and improvement
  • Collaboration & Teamwork: Work effectively with peers and cross-functional teams to deliver a seamless customer experience
  • Technical Proficiency: Navigate multiple systems efficiently and input data accurately while using standard office tools (keyboard, mouse, headset, etc.)
  • Reliability & Flexibility: Maintain dependable attendance and be available to work nights, weekends, and overtime as needed, with a willingness to take on additional responsibilities
  • Outbound Follow-Up: While primarily an inbound chat-function role, agents may occasionally need to follow up with customers via outbound calls to resolve issues or complete transactions
  • Coachability & Performance: Actively seek, receive, and apply feedback to improve performance. Achieve established goals and metrics while contributing to team success
  • Other Duties: Perform additional responsibilities as assigned to support business objectives

Requirements:

  • High School Diploma / GED
  • 0-2 Years Relevant Work Experience
  • Customer-Focused
  • Workplace Organization
  • Persuasion
  • Technical Knowledge
  • Resilience
  • Communication
  • Critical Thinking Problem Solving
  • Professional Integrity
What we offer:
  • Medical, prescription, vision, and dental insurance for eligible employees
  • 401(k) savings plan with dollar-for-dollar matching up to the first 6% of your pay
  • Paid time off including eight observed company holidays and flex time
  • Exclusive perks + discounts, including tuition assistance, commuter benefits and more

Additional Information:

Job Posted:
January 15, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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