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We’re looking for a Virtual Fundraising Senior Officer with event management skills to join our brilliant Mass Participation team. Our ambitious virtual fundraising team recruits over 11,500 virtual fundraisers every year and this role will play a key role in delivering an unforgettable experience to these supporters. You'll be responsible for the delivery and growth of multiple virtual fundraising challenges, ensuring exceptional multichannel stewardship is delivered while driving ambitious participation and income targets.
Job Responsibility:
Plan and deliver a range of virtual events
Track performance metrics and provide regular updates to stakeholders
Oversee procurement, ensure all expenses stay within budget and continuously improve internal processes for virtual fundraising
Develop and implement multichannel stewardship plans to maximise supporter engagement, remittance rates and average gifts through effective communication
Manage relationships with external suppliers, ensuring timely delivery, adherence to timelines and smooth communication
Analyse data and insights to recommend improvements, track performance against budgets and provide contingency strategies
Establish and maintain a consistent evaluation schedule, delivering post project analysis to assess outcomes and drive improvement
Requirements:
Proven experience of project managing virtual fundraising events from conception to delivery
Ability to build strong relationships and communicate effectively across email, SMS, phone and post
Experience of designing effective stewardship plans and supporter journeys
Strong project management skills
Excellent prioritisation and time management skills
Strong attention to detail
Proficient digital skills and awareness
Naturally innovative thinker & dedicated to continuous improvement
What we offer:
Flexible working
Wellbeing, Thinking & Growth Days: four days a year