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We're looking for a Virtual Fundraising Officer to join our Virtual Fundraising Team. This role sits within the Mass Participation Team, an ambitious team that attracts and enables supporters to raise funds for Young Lives vs Cancer through participation in virtual or real-life events and challenges. The Virtual Fundraising Officer is responsible for the delivery and growth of virtual fundraising challenges, ensuring exceptional supporter journeys and stewardship while driving ambitious participation and income targets.
Job Responsibility
Project management: Manage the virtual challenges portfolio, specifically the smaller events in our virtual portfolio from conception to delivery, and support the Virtual Fundraising Senior Officer on the delivery of the remaining of our Virtual challenge events when needed
Stewardship: Develop and deliver engaging, multi-channel stewardship plans to maximise supporter engagement, retention and income, including community management, creation of supporter resources, and implementation of second action strategies
Stakeholder/relationship management: Build and manage effective relationships with internal teams and external suppliers to ensure high-quality delivery, strong collaboration, clear communication, and accurate supporter data management
Budgeting, reporting & evaluating: Analyse and report on performance, budgets and market trends to inform decision-making, support target setting, and deliver post-event evaluation and continuous improvement across virtual fundraising activities
Compliance: Ensure all virtual fundraising activity is fully compliant with relevant regulations, including GDPR and the Fundraising Regulator's Code of Practice, while adhering to organisational policies, maximising Gift Aid income, and meeting all health, safety, and risk management requirements
Requirements
Experience of project managing virtual or fundraising events from conception to delivery
Proven ability to manage/complete projects
Experience in designing effective stewardship plans and supporter journeys
Experience of monitoring, collating and reporting data to provide insights and identify opportunities to innovate and make improvements
Track record of achieving and exceeding targets
Experience with fundraising platforms e.g. Funraisin
What we offer
Wellbeing, Thinking & Growth Days: four days a year to focus on your own learning and development