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The Virtual Desktop Infrastructure (VDI) Administrator (L3) at NTT DATA is responsible for managing VDI environments, ensuring optimal performance and minimal disruptions. The role requires expertise in Windows and Linux administration, disaster recovery planning, and ITIL processes. Candidates should have 3-5 years of relevant experience and a strong background in vendor management and technical support. This position offers an opportunity to work in a dynamic environment with a focus on innovation and client satisfaction.
Job Responsibility:
Manage and support Virtual Desktop Infrastructure (VDI) environments and related managed services
Administer and troubleshoot Windows and Linux operating systems within virtualized environments
Configure and maintain Remote Desktop Services (RDS) and related access technologies
Oversee storage provisioning, performance, and capacity planning for VDI workloads
Conduct disaster recovery (DR) planning and testing to ensure business continuity
Manage network circuits and connectivity for VDI deployments
Configure and optimize load balancers to ensure high availability and performance
Requirements:
Seasoned work experience (3 - 5 years) in VDI related L3 experience
Seasoned experience required in Engineering function within a medium to large ICT organization
Seasoned experience of Managed Services
Excellent working knowledge of ITIL processes
Seasoned experience working with vendors and/or 3rd parties
Seasoned experience managing platforms including a combination of the following: VMWare Horizon & Azure AVD