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We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Do you have a passion for engaging with people and helping them on their journey to better health? Discover a meaningful role where you’ll engage with health plan members primarily online, helping to close gaps in care. Signify Health, part of CVS Health®, is hiring full-time, board-certified nurse practitioners to conduct Video Visits for Medicare Advantage, Medicaid, and certain commercial plan members. During our Video Visits, you’ll conduct an approximately 30-minute visit, including a medication and medical history review, allowing time to educate members about their health and answer their questions.
Job Responsibility:
Conduct online “Video Visits” with health plan members, working in a private space with adequate internet connection
Execute a strong visit completion rate
Consistently engage with regular manager, team and clinical meetings
Be accountable to Signify Health operational, clinical, and member experience key performance indicators and metrics
While performing the duties of the job, the employee is regularly required to interact with health plan members in a remote manner, sit, write, operate the computer and phone, speak intelligibly, and hear member responses
Specific vision abilities include the ability to view and read a computer screen, iPad, and other electronic devices
Requirements:
Board-certified nurse practitioner or physician assistant
Provide 40 hours of availability weekly
Consistently provide 320+ capacity units per month
Consistently pace 220+ completed visits per month
Maintain training, affiliation, and compliance with Video Visit requirements
Be trained and credentialed for all health plan clients and lines of business in primary coverage state(s)
Maintain active state licenses in coverage areas (FNP, AGNP certification preferred for NPs)
Maintain board certification
Able to obtain and maintain multi-state licenses in coverage area, as required
Must meet minimum requirements for remote visit delivery, including broadband connectivity with video and audio enabled, a quiet setting with a neutral background from which to conduct visits, and the ability to uphold health plan member privacy per CVS Health guidelines
Effective verbal, written, and electronic communication skills
Ability to work without direct supervision and practice autonomously
Proficiency with information management and technology
Nice to have:
Experience with Signify Health In-Home Health Evaluations, Video Visits, in-home visits, telehealth visit delivery, or a similar format
401(k) plan (including matching company contributions)
Employee stock purchase plan
No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching