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Virtual Care Centre Shift Manager

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Community Integrated Care

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Location:
United Kingdom , Widnes

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Category:

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Contract Type:
Not provided

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Salary:

39200.00 GBP / Year

Job Description:

Community Integrated Care is offering an exciting opportunity for a dedicated and self-motivated Virtual Care Centre (VCC) Shift Manager. The Shift Leader will be based in the Virtual Care Centre in Widnes and will lead the Team of Operators and Responders to enable people supported to live the best lives possible. Community Integrated Care is responding to the changing needs of the population, and the opportunities offered through an increasingly digital world, by investing in a groundbreaking project around technology in care. The project aims to create new TEC solutions that will revolutionise the social care sector and enable those with support needs to live the best lives possible.

Job Responsibility:

  • Lead the Team of Operators and Responders to enable people supported to live the best lives possible
  • Manage challenging situations effectively, either for people supported within the VCC or as part of the organisational on call
  • Ensure the service is meeting individual needs and that people supported are safe and supported in all aspects of daily living, ensuring physical, emotional and social needs are met in accordance with their support plans
  • Encourage people supported to dare to reach their goals and aspirations, as independently as possible
  • Provide day and night shifts to ensure there is 24/7 support available in the VCC
  • Play an important part in delivering our ambitious vision and growth plan for TEC

Requirements:

  • Professional qualification in Health and Social Care, i.e. qualified Nurse, Social Worker, SVQ Level 4 (Scot)/ Care and Management Level 5 (Eng)
  • Experience of leading teams and managing performance
  • Proven track record of working in a health or social care setting
  • Experience of working independently
  • Proven track record of identifying risks and finding solutions
  • Understanding of person-centered support
  • Experience of working to CQC/CI regulations and inspection processes
  • Demonstrating Personal Qualities – A Place I Belong/ Changing Lives
  • Working with People – Better Together
  • Leading/Managing Services – Purpose with Passion/ Changing Lives
  • Delivering Results/Improving Services – Dare to be the Best
  • Setting Direction - Purpose with Passion
What we offer:
  • Contributory pension scheme
  • Retail discounts
  • Holiday discounts
  • Cycle to work scheme
  • Travel discounts through our benefits app
  • Employee Assistance Programme (available 24/7)
  • Financial support options
  • Wellbeing fund

Additional Information:

Job Posted:
January 16, 2026

Expiration:
February 15, 2026

Work Type:
On-site work
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