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Community Integrated Care is offering an exciting opportunity for a dedicated and self-motivated Virtual Care Centre (VCC) Shift Manager. The Shift Leader will be based in the Virtual Care Centre in Widnes and will lead the Team of Operators and Responders to enable people supported to live the best lives possible. Community Integrated Care is responding to the changing needs of the population, and the opportunities offered through an increasingly digital world, by investing in a groundbreaking project around technology in care. The project aims to create new TEC solutions that will revolutionise the social care sector and enable those with support needs to live the best lives possible.
Job Responsibility:
Lead the Team of Operators and Responders to enable people supported to live the best lives possible
Manage challenging situations effectively, either for people supported within the VCC or as part of the organisational on call
Ensure the service is meeting individual needs and that people supported are safe and supported in all aspects of daily living, ensuring physical, emotional and social needs are met in accordance with their support plans
Encourage people supported to dare to reach their goals and aspirations, as independently as possible
Provide day and night shifts to ensure there is 24/7 support available in the VCC
Play an important part in delivering our ambitious vision and growth plan for TEC
Requirements:
Professional qualification in Health and Social Care, i.e. qualified Nurse, Social Worker, SVQ Level 4 (Scot)/ Care and Management Level 5 (Eng)
Experience of leading teams and managing performance
Proven track record of working in a health or social care setting
Experience of working independently
Proven track record of identifying risks and finding solutions
Understanding of person-centered support
Experience of working to CQC/CI regulations and inspection processes
Demonstrating Personal Qualities – A Place I Belong/ Changing Lives
Working with People – Better Together
Leading/Managing Services – Purpose with Passion/ Changing Lives
Delivering Results/Improving Services – Dare to be the Best