Virtual Branch Support Centralized Review & Reporting Analyst, Citi

Citi

Location:
United States, Jacksonville ▼
O'Fallon
Charlotte

Category:
Banking

Contract Type:
Not provided

Salary:

62620.00 - 87380.00 USD / Year

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Job Description:

The position resides within the Virtual Branch Support department and is primarily responsible for providing support to the branch network in the review of employee outgoing emails. The candidate must possess knowledge of the branch banking environment and risk/control activities, excellent analysis and judgement skills, and strong organization and communications skills.

Job Responsibility:

Participates in the application of operational risk policies, technology and tools, and governance processes to create lasting solutions for minimizing losses from failed internal processes, inadequate controls, and emerging risks
Contributes to risk assessments and drives actions to address the root causes that persistently lead to operational risk losses by challenging both historical and proposed practices
Provides governance and oversight may include (not limited to) technology operational risk, risk for example
Plans, tests and reports on Operational Risk findings associated with employee outgoing emails
Tests and monitors key controls which have been identified for each product line and document results
Liases with business and line control officers on any deficiencies or control gaps
Ensures appropriate remedial actions are in place where deficiencies are identified
Documents, implements and executes Corrective Action Plan (CAP) for management of control issues
Additional duties as assigned

Requirements:

2-5 years previous experience
Excellent organizational skills, ability to prioritize and adapt to change
Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Consistently demonstrates clear and concise written and verbal communication skills
Ability to both work collaboratively and independently
ability to navigate a complex organization
Proficient in MS Office applications (Excel, Word, PowerPoint)
Project management skills, MCA knowledge
Bachelor’s/University degree or equivalent experience

What we offer:

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays

Additional Information:

Job Posted:
June 17, 2025

Expiration:
June 23, 2025

Employment Type:

Fulltime

Work Type:

Hybrid work

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Virtual Branch Support Centralized Review & Reporting Analyst

Citi

Location:United States, Jacksonville ▼O'FallonCharlotte

Category:Banking

Contract Type:Not provided