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In the Virtual Account Management (VAM) team, we don't just 'call' partners; we empower local businesses to thrive in the digital economy. We are the growth engine for our vendors, ensuring they have the tools and strategy to reach more customers every day.
Job Responsibility
Drive Revenue: You’ll proactively manage and grow the revenue of your assigned accounts, identifying opportunities to upsell services that add value to their business
Master the Pitch: Telesales is second nature to you
You’ll handle objections with ease, instilling a sense of urgency while maintaining a consultative approach
Operational Excellence: You’ll monitor account performance metrics to ensure they meet foodora’s high operational standards, providing support where it’s needed most
Hit the Numbers: You thrive on targets
You’ll meet and exceed daily productivity goals for call volumes and sales conversions
Precision & Speed: In our fast-paced environment, you’ll manage documentation, partner approvals, and system processing (Salesforce) with 100% accuracy
Solve for the Partner: You don't just see problems
you see solutions
You’ll bridge the gap between company offerings and partner needs
Requirements
2–3 years in a client management, account management, or high-volume sales role is a major plus
You are energized by outbound calling and comfortable using digital communication tools to build relationships over the phone
Fluency in German (spoken, written, and reading) is mandatory
English as a primary working language is required
You understand the why behind the numbers
You use data to inform your sales strategy
You’re at home with Google Workspace, and if you’ve used Salesforce before, you’ll hit the ground running
You are a fast learner who adapts quickly to change
What we offer
Be part of a fast-growing, international team backed by a strong and stable corporate background
We support your development through thousands of online trainings via LinkedIn Learning
You’ll receive group life, accident, and health insurance from your first day, and after the probation period, Medicare health insurance and SZÉP card benefits as well
We contribute to your wellbeing with access to our mental health support programs, office massages, and AYCM sport pass contribution
We regularly collect employee feedback, and your voice can directly influence how we shape our workplace
You’ll work from a modern, dog-friendly office, fully equipped with everything you need (laptop, phone, etc.), and easily reachable from anywhere in the city - even by bike
We also offer extra paid leave based on our internal policies and opportunities to contribute to meaningful causes through our charity partnerships