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VIP Travel Consultant

Australia, North Sydney Employment contract 60000.00 - 90000.00 AUD / Year · Job Posted June 16, 2026
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Job Description

We're looking for a talented and driven VIP Travel Consultant to join our FCM team, delivering seamless, high-touch travel management for a select portfolio of high-profile corporate clients. At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office. This is a role for someone who takes genuine pride in precision, thrives under pressure, and understands that for VIP travellers, the details are everything.

Job Responsibility

  • Managing end-to-end business travel arrangements for VIP corporate clients, including international air, hotel, car hire and ground transportation via Sabre GDS
  • Applying strong fares knowledge to handle complex itineraries, ticket exchanges and Phase IVs with accuracy and efficiency
  • Building and maintaining trusted relationships with key stakeholders across large market organisations
  • Adhering to company procedures, account guidelines and service standards across ticketing and GDS productivity
  • Delivering on all travel requests within designated SLAs, balancing speed with precision
  • Collaborating with your team to ensure every VIP client receives a consistently outstanding experience

Requirements

  • Minimum 2 years' experience in travel consulting or travel management
  • Strong expertise in complex fares and itineraries
  • High level GDS proficiency - Sabre experience highly regarded
  • Self-ticketing capability is a definite advantage
  • Experience in high-end corporate travel is highly desirable
  • Exceptional attention to detail and customer service skills
  • A natural relationship-builder with strong communication and listening skills
  • A proactive, positive attitude with solid business acumen

Nice to have

  • Sabre experience highly regarded
  • Self-ticketing capability is a definite advantage
  • Experience in high-end corporate travel is highly desirable

What we offer

  • OTE over $90,000 (comprising $60,000 base + uncapped monthly incentives) + super, with an initial guarantee of $80,000 + super
  • Culture: inclusive company, certified Great Place To Work
  • Equal Opportunity Employer
  • Individualised Learning & Development pathway options
  • Access to LinkedIn Learning: over 24,500 courses in over 20 languages
  • Exclusive Staff Discounts via employee-only portal with 350+ retailers
  • Travel Discounts including family and friends
  • Career opportunities globally
  • Corporate Health Discounts with BUPA, access to internal gym
  • Mental Health Support and Employee Assistance Program
  • Social awards nights, team-building, industry events, global conferences
  • Giving Back: CSR program, paid parental and volunteer leave
  • Sustainability efforts
  • Reconciliation Action Plan

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