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We're looking for a talented and driven VIP Travel Consultant to join our FCM team, delivering seamless, high-touch travel management for a select portfolio of high-profile corporate clients. At FCM, we work hard and have a great time doing it - our office culture is fun, vibrant and team-focused, and with 2 days working from home per week, you'll enjoy the perfect balance of flexibility and being part of something special in the office. This is a role for someone who takes genuine pride in precision, thrives under pressure, and understands that for VIP travellers, the details are everything.
Job Responsibility
Managing end-to-end business travel arrangements for VIP corporate clients, including international air, hotel, car hire and ground transportation via Sabre GDS
Applying strong fares knowledge to handle complex itineraries, ticket exchanges and Phase IVs with accuracy and efficiency
Building and maintaining trusted relationships with key stakeholders across large market organisations
Adhering to company procedures, account guidelines and service standards across ticketing and GDS productivity
Delivering on all travel requests within designated SLAs, balancing speed with precision
Collaborating with your team to ensure every VIP client receives a consistently outstanding experience
Requirements
Minimum 2 years' experience in travel consulting or travel management
Strong expertise in complex fares and itineraries
High level GDS proficiency - Sabre experience highly regarded
Self-ticketing capability is a definite advantage
Experience in high-end corporate travel is highly desirable
Exceptional attention to detail and customer service skills
A natural relationship-builder with strong communication and listening skills
A proactive, positive attitude with solid business acumen
Nice to have
Sabre experience highly regarded
Self-ticketing capability is a definite advantage
Experience in high-end corporate travel is highly desirable
What we offer
OTE over $90,000 (comprising $60,000 base + uncapped monthly incentives) + super, with an initial guarantee of $80,000 + super
Culture: inclusive company, certified Great Place To Work
Equal Opportunity Employer
Individualised Learning & Development pathway options
Access to LinkedIn Learning: over 24,500 courses in over 20 languages
Exclusive Staff Discounts via employee-only portal with 350+ retailers
Travel Discounts including family and friends
Career opportunities globally
Corporate Health Discounts with BUPA, access to internal gym
Mental Health Support and Employee Assistance Program
Social awards nights, team-building, industry events, global conferences
Giving Back: CSR program, paid parental and volunteer leave