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VIP Server Assistant

United States, San Antonio · Job Posted February 20, 2026
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Job Description

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Server Assistant for ASM Global/Boeing Center Tech Port Arena. The Server Assistant is responsible for providing high-quality customer service during all events to achieve customer satisfaction and supporting VIP Servers in various stands throughout the facilities.

Job Responsibility

  • Assists and oversees all food and beverage requirements pertaining to the VIP area
  • Ensure quality products are delivered in a fresh and timely manner as guided by the Food & Beverage Manager
  • Works in conjunction with Suite Staff, Kitchen Personal and Stewarding department
  • Ensure that proper grooming and sanitation procedures are followed
  • Ensure Customer Service, complies with standards of service
  • Establish and maintain positive client relationships
  • Assist in any side work including but not limited to: cleaning and filling salt and pepper containers, sugar dishes, and creamers
  • collecting banquet equipment such as flatware, china, glassware, and serving pieces
  • and preparing garnishes, beverages, condiments, and bread
  • a restaurant staff member primarily responsible for supporting the primary servers by clearing tables, resetting them for new guests, running food from the kitchen to tables, and generally maintaining a clean dining area, all while contributing to a positive customer experience
  • Other duties as assigned

Requirements

  • High School education is desired
  • Must be TABC and Texas Food Handlers certified
  • Requires the ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours
  • Strong orientation to customer service and ability to work with other staff members in the facility
  • Ability to undertake and complete multiple tasks
  • Attention to detail and service oriented
  • Must be able to work independently with little or no supervision
  • Ability to speak effectively before groups of customers
  • Ability to work in both inside and outside environmental conditions
  • Maintain an effective working relationship with clients, employees, exhibitors, patron and others encountered in the course of employment
  • Follow oral and written instructions and communicate effectively with others in both oral and written form
  • Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results
  • Remain flexible and adjust to situations as they occur

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