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ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a Server Assistant for ASM Global/Boeing Center Tech Port Arena. The Server Assistant is responsible for providing high-quality customer service during all events to achieve customer satisfaction and supporting VIP Servers in various stands throughout the facilities.
Job Responsibility:
Assists and oversees all food and beverage requirements pertaining to the VIP area
Ensure quality products are delivered in a fresh and timely manner as guided by the Food & Beverage Manager
Works in conjunction with Suite Staff, Kitchen Personal and Stewarding department
Ensure that proper grooming and sanitation procedures are followed
Ensure Customer Service, complies with standards of service
Establish and maintain positive client relationships
Assist in any side work including but not limited to: cleaning and filling salt and pepper containers, sugar dishes, and creamers
collecting banquet equipment such as flatware, china, glassware, and serving pieces
and preparing garnishes, beverages, condiments, and bread
a restaurant staff member primarily responsible for supporting the primary servers by clearing tables, resetting them for new guests, running food from the kitchen to tables, and generally maintaining a clean dining area, all while contributing to a positive customer experience
Other duties as assigned
Requirements:
High School education is desired
Must be TABC and Texas Food Handlers certified
Requires the ability to work flexible hours, including nights, weekends, and holidays, in addition to normal business hours
Strong orientation to customer service and ability to work with other staff members in the facility
Ability to undertake and complete multiple tasks
Attention to detail and service oriented
Must be able to work independently with little or no supervision
Ability to speak effectively before groups of customers
Ability to work in both inside and outside environmental conditions
Maintain an effective working relationship with clients, employees, exhibitors, patron and others encountered in the course of employment
Follow oral and written instructions and communicate effectively with others in both oral and written form
Organize and prioritize work to meet deadlines. Work effectively under pressure and/or stringent schedule and produce accurate results
Remain flexible and adjust to situations as they occur