CrawlJobs Logo

Vip Experience Host

United States, San Antonio · Job Posted February 20, 2026
Apply Position
Job Link Share

Job Description

ASM Global, the leader in privately managed public assembly facilities, has an excellent and immediate opening for a VIP Experience Host with ASM Global/Boeing Center at Tech Port . The VIP Experience Hosts will provide premium professional client services, hospitality, and support in the organization and management of events within the facility, while interacting with Premium clients, facility staff and related personnel to assure all event needs are fulfilled. They will also be responsible for all upgrades and all ancillary transactions at concerts and events.

Job Responsibility

  • Provide premium professional client services, hospitality, and support in the organization and management of events within the facility
  • Interact with Premium clients, facility staff and related personnel to assure all event needs are fulfilled
  • Responsible for all upgrades and all ancillary transactions at concerts and events
  • Welcome VIP members and guests and memorize their names
  • Provide excellent service to all members and Premium guests
  • Always be willing to help Premium members and guests with any questions or needs
  • Build and maintain constructive relationships and proactively anticipate guests' or members' needs
  • Pitch, sell and collect payment from guests for upgrades
  • Maintain appearance and dress according to established guidelines
  • Promote venue and membership program
  • Complete all assigned data collection, marketing, and social media tasks per management's requests
  • Maintains the general cleanliness and orderliness of all Premium areas
  • Maintain table reservation and guest list minimums set by Management
  • Ensures guests are aware of events and supports the execution of them
  • Assists with side-work and other opening/closing procedures as directed by management
  • Reports all breakage, damage of equipment or furniture immediately to management
  • Participates in any training sessions or departmental meetings
  • Contribute to VIP satisfaction and retention
  • Works as part of a team and provides help and support to all fellow team members
  • Deal with complaints made by members and guests in efficient manner
  • Ensure VIP clients enjoy themselves throughout their visit to Tech Port Center + Arena
  • Act as usher for VIP clients to and from their seats
  • Get adequately informed about facilities inside the Center
  • Liaise with the supervisor and provide detailed report about events and activities at the end of their shift
  • Provide clients with personal attention to ensure they have the best of the amenities and satisfactions the organization has to offer

Requirements

  • Ability to adapt easily to the requirements and guidelines of the organization
  • Responsible handling of credit cards
  • Possess pleasant personality with an enthusiastic and professional attitude
  • Ability to work flawlessly and effortlessly under stress and pressure
  • Experience in a customer service, sales, or fine dining role
  • Excellent communication and decision-making skills
  • Ability to work in areas with loud noises and crowds
  • Self-motivated and accountable, able to work independently and as part of a team
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, and holidays
  • Hospitality experience
  • Experience in a high-volume restaurant/nightclub/lounge preferred
  • Must be 21+ with reliable transportation
  • Bi-lingual candidates encouraged to apply
  • Previous host or sales experience are a major plus
  • Minimum 21 years of age
  • Strong orientation to customer service and ability to work with other staff members in the facility
  • Ability to undertake and complete multiple tasks
  • Attention to detail and service oriented
  • Must be able to work independently with little or no supervision
  • Ability to speak effectively before groups of customers
  • Ability to work in both inside and outside environmental conditions
  • Maintain an effective working relationship with clients, employees, exhibitors, guests, and others encountered in the course of employment
  • Follow oral and written instructions and communicate effectively with others in both oral and written form
  • Remain flexible and adjust to situations as they occur
  • Must be willing to work evenings, weekends, and holidays
  • Requires moderate physical efforts. Standing, carrying, bending, stretching, stooping, pulling, pushing, and lifting of weight up to 50 pounds
  • Ability to move around the facility
  • to stand for long hours during events
  • talk and hear

Nice to have

  • Bi-lingual candidates encouraged to apply
  • Previous host or sales experience are a major plus
  • Experience in a high-volume restaurant/nightclub/lounge preferred

Looking for more opportunities?

Search for other job offers that match your skills and interests.

Similar Jobs for

Vip Experience Host

8 matching positions

Vip experience host hostess

ASM Global, the leader in privately managed public assembly facilities, has an e...
Location
Location
United States , San Antonio
Salary
Salary:
Not provided
legendsglobal.com Logo
Legends Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Ability to adapt easily to the requirements and guidelines of the organization
  • Responsible handling of credit cards is vital
  • Possess pleasant personality with an enthusiastic and professional attitude
  • Ability to work flawlessly and effortlessly under stress and pressure
  • Experience in a customer service, sales, or fine dining role
  • Excellent communication and decision-making skills
  • Ability to work in areas with loud noises and crowds
  • Self-motivated and accountable, able to work independently and as part of a team
  • Must be flexible and able to work a variety of shifts, including days, nights, weekends, and holidays
  • Must be 21+ with reliable transportation
Job Responsibility
Job Responsibility
  • Provide premium professional client services, hospitality, and support in the organization and management of events within the facility
  • Interact with Premium clients, facility staff and related personnel to assure all event needs are fulfilled
  • Responsible for all upgrades and all ancillary transactions at concerts and events
  • Welcome VIP members and guests and memorize their names
  • Provide excellent service to all members and Premium guests
  • Always be willing to help Premium members and guests with any questions or needs
  • Build and maintain constructive relationships and proactively anticipate guests' or members' needs
  • Pitch, sell and collect payment from guests for upgrades
  • Maintain appearance and dress according to established guidelines
  • Promote venue and membership program
  • Parttime
Read More
Arrow Right

Guest Experience Host

The Guest Experience Host is a key element for the success of the guest journey ...
Location
Location
United States of America , Río Grande, Puerto Rico
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2-3 years of relevant work experience in luxury Hotel
  • Self-driven and a strategic resourcing professional
  • Able to work independently and under pressure in a fast pace working environment
  • Good team spirit, cooperative with good communication and interpersonal skills
  • Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems
  • Reading, writing and oral proficiency in both Spanish and English language
Job Responsibility
Job Responsibility
  • Provide the most personalized and individually curated experience for each VIP guest
  • Act as direct link between the guests and the hotels departments
  • Get to know guest preferences to anticipate their needs
  • Act as point of contact for VIPs including pre-arrival email and direct contact throughout their stay
  • Handle all guest interactions with the highest level of hospitality and professionalism
  • Personally inspect VIP and Special Attention guestrooms for perfect arrival experience
  • Meet and greet arriving and departing guests
  • Maintain high visibility in the lobby and front desk area
  • Resolve guest concerns and complaints speedily and efficiently
  • Keep management informed of guest incidents
What we offer
What we offer
  • Energizing Employee Culture
  • Competitive salary and a comprehensive benefits package
  • Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for business clothing
  • Complimentary employee meals
  • Paid holidays, vacation, and sick days
  • Culinary, retail and wellness experiences at special rates
  • Fulltime
Read More
Arrow Right

Guest Experience Host

The Guest Experience Host is a key element for the success of the guest journey ...
Location
Location
United States of America , Río Grande, Puerto Rico
Salary
Salary:
Not provided
fourseasons.com Logo
Four Seasons
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • At least 2-3 years of relevant work experience in luxury Hotel
  • Self-driven and a strategic resourcing professional
  • Able to work independently and under pressure in a fast pace working environment
  • Good team spirit, cooperative with good communication and interpersonal skills
  • Ability to multi-task in a high-volume environment, utilizing a variety of computer systems to check in and out, run daily reports, select/assign rooms arriving guests, and restaurant/activity/spa reservation systems
  • Reading, writing and oral proficiency in both Spanish and English language
Job Responsibility
Job Responsibility
  • Provide the most personalized and individually curated experience for each VIP guest
  • Act as the direct link between the guests and the hotels departments
  • Get to know guest preferences to anticipate their needs
  • Act as point of contact for VIPs including a dedicated pre-arrival email and direct contact throughout their stay
  • Handle all guest interactions with the highest level of hospitality and professionalism, accommodating special requests whenever possible
  • Personally inspect VIP and Special Attention guestrooms and ensures readiness for a perfect arrival experience
  • Meet and greet arriving and departing guests
  • Provide genuine hospitality and recognition, acts as host/hostess
  • Maintain high visibility in the lobby and front desk area and provide assistance to guests in a pro-active way
  • Resolve guest concerns and complaints speedily and efficiently
What we offer
What we offer
  • Competitive salary and a comprehensive benefits package
  • Market-leading pay and benefits (Medical, Dental, Vision and Retirement Savings Plan)
  • Complimentary accommodation at other Four Seasons Hotels and Resorts
  • Complimentary dry cleaning for business clothing
  • Complimentary employee meals
  • Paid holidays, vacation, and sick days
  • Culinary, retail and wellness experiences at special rates
  • Fulltime
Read More
Arrow Right

VIP Experience Sales Manager

As VIP Experience Sales Manager at RX, you’ll lead the development and delivery ...
Location
Location
Saudi Arabia , Riyadh
Salary
Salary:
Not provided
rxglobal.com Logo
RX Global
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience within B2B account management, marketing or event industry
  • Proven track record managing complex client relationships across global markets
  • Confident building networks and partnerships with stakeholders
  • Experience of having telephone conversations with senior leaders
  • Experienced at using data to support decision making
  • Ability to work collaboratively with cross-functional teams in a matrix environment
  • Comfortable with international travel and onsite hosting duties
  • Proficiency in CRM tools, Excel, and event platforms
Job Responsibility
Job Responsibility
  • Lead the planning and delivery of buyer acquisition and conversion for your events
  • Shape and execute visitor and buyer recruitment strategies aligned with event objectives and audience segmentation
  • Build and manage high-value buyer relationships (individual and group), ensuring satisfaction, retention, and event ROI
  • Effectively manage large scale, senior stakeholders, ensuring clear and persuasive communication skills, both written and verbal
  • Collaborate with sales, marketing, and event technology teams to drive optimum matchmaking outcomes
  • Analyse buyer data to inform buyer programme improvements and present strategic insights to leadership
  • Attend major events to support buyer experience, provide real-time issue resolution, and represent the RX brand
What we offer
What we offer
  • Medical and Air ticket
  • Competitive bonus
  • 25 days paid annual leave
  • Flexible working hours
  • Wellbeing initiatives
  • Shared parental leave
  • Study assistance
  • Sabbaticals
  • Fulltime
Read More
Arrow Right
New

Sales and Marketing Executive

Thrive in an environment where care and kindness are at the heart of everything ...
Location
Location
New Zealand , Queenstown
Salary
Salary:
Not provided
sofitel.accor.com Logo
SOFITEL
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Proven experience in digital marketing, preferably in the hospitality or luxury industry
  • Proficiency in design programs
  • Strong understanding of SEO, SEM and social media advertising
  • Proficiency in digital marketing tools such as Google Analytics, Meta Business Suite, Canva, Adobe Creative Suite, WordPress and other content management systems (CMS)
  • Strong analytical skills to assess digital campaign performance and optimize strategies
  • Self-motivated, ability to multi-task and work autonomously
  • Excellent written and verbal communication skills
  • Strong eye for detail and creativity
  • Projects professional image at all times through personal presentation/ interpersonal skills
  • Initiates contacts and establishes rapport easily
Job Responsibility
Job Responsibility
  • To strengthen and maintain Sofitel Queenstown’s luxury brand by delivering strategic, high-impact marketing initiatives that reflect our identity, values, and positioning in market
  • Support in the creation and delivery of quality Marketing activities that effectively convey the brand stories of Sofitel Queenstown Hotel & Spa
  • Creatively design and deliver Sofitel Queenstown's social media content, as advised by Sales & Marketing Manager, following and enhancing the calendar and utilising reporting functions for performance analysis
  • Assist in the development and deployment of communications opportunities that leverage hotel stories and embody the Sofitel brand
  • Assist in the creation and distribution of impactful monthly EDMs and maintain database of contacts and clients
  • Support in the creation of in-house promotions and advertising opportunities for Hotel outlets
  • Le Salon Rouge, Left Bank Bistro & Sofitel Spa by L’Occitane collaborating closely with the sales, reservations, and F&B teams to align marketing campaigns with hotel promotions and events
  • Confidently support content creation as well as removal and enhancement of Hotel marketing material across multiple digital channels, including www.sofitel-queenstown.com
  • Conduct regular audits of merchandising on external distribution sites/brochures where the hotel is represented i.e. third party websites
  • Plan and execute paid advertising campaigns (Google Ads, Facebook Ads, Instagram Ads, etc.) to maximise ROI and spend
What we offer
What we offer
  • Competitive pay
  • Daily staff meals
  • Dry-cleaned uniform and laundry allowance
  • Anniversary stays with F&B credit
  • Free gym access
  • Ski hire during the winter
  • EAP, well-being and mental health supports
  • 12 weeks paid parental leave
  • Rainbow inclusive policies and practices
  • Social activities and community involvement initiatives
  • Fulltime
Read More
Arrow Right
New

Restaurant Manager

The Restaurant Manager is responsible for leading all front-of-house operations ...
Location
Location
United States , New York
Salary
Salary:
85000.00 - 90000.00 USD / Year
danielboulud.com Logo
The Dinex Group - Daniel Boulud
Expiration Date
July 05, 2026
Flip Icon
Requirements
Requirements
  • Minimum 3–5 years of restaurant management experience in upscale or fine dining establishments
  • Proven experience leading front-of-house teams
  • Strong understanding of luxury hospitality and guest service standards
  • Excellent communication, leadership, and interpersonal skills
  • Ability to remain composed and effective in a fast-paced environment
  • Proficiency with POS systems, reservation platforms, and Microsoft Office
  • Flexible schedule, including evenings, weekends, and holidays
Job Responsibility
Job Responsibility
  • Lead, motivate, and develop front-of-house team members, including captains, servers, hosts, bartenders, and support staff
  • Foster a culture of excellence, accountability, and continuous improvement
  • Conduct pre-shift meetings and ongoing training sessions
  • Coach employees on service standards, product knowledge, and guest engagement
  • Assist with recruitment, interviewing, onboarding, and performance management
  • Ensure compliance with all company policies and labor laws
  • Deliver exceptional hospitality and ensure every guest receives personalized, attentive service
  • Actively engage with guests throughout service and address concerns promptly and professionally
  • Build and maintain relationships with VIP guests and regular clientele
  • Resolve guest complaints and service recovery situations with discretion and urgency
What we offer
What we offer
  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Paid Time Off
  • 401k
  • Commuter Benefits
  • Potential Bonuses
  • Dining Discounts
  • Fulltime
Read More
Arrow Right
New

VIP Account Manager

You will join our client as a VIP Account Manager, based in Malta with a hybrid ...
Location
Location
Malta , Naxxar
Salary
Salary:
Not provided
vankaizen.com Logo
Van Kaizen
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • 2+ years experience as a VIP host or Account Manager in iGaming
  • crypto native casino experience is preferred
  • Fluent English
  • German language skills are a bonus
  • Excellent communication, negotiation, and relationship-building skills
  • strong problem solving ability
  • Willingness to relocate to Malta
  • visa relocation is supported for this role
  • Comfort working in a hybrid environment and a fast-paced, high-energy setting
  • Knowledge of CRM tools and data-driven decision making
Job Responsibility
Job Responsibility
  • Build and maintain strong relationships with VIP players, delivering tailored service and proactive support
  • Serve as the primary point of contact for VIP clients, coordinating with product, marketing, and operations to create personalised experiences
  • Identify upsell opportunities, assist with onboarding high-value players, and help drive business growth
  • Monitor client activity, report on performance, and use data to optimise strategies and rewards
  • Ensure compliance with gaming rules and risk controls, upholding the highest ethical standards
  • Collaborate with cross-functional teams to improve processes and the VIP experience
What we offer
What we offer
  • visa relocation support to move to Malta
  • hybrid setup that blends in-office and remote work
  • opportunities for growth
  • access to the latest crypto casino innovations
Read More
Arrow Right
New

Guest Services Manager

Stepping into this role means taking the lead on one of our most exciting new co...
Location
Location
United Kingdom , London
Salary
Salary:
53000.00 - 55000.00 GBP / Year
14forty.co.uk Logo
14forty
Expiration Date
Until further notice
Flip Icon
Requirements
Requirements
  • Brings proven experience managing a broad range of hospitality and client‑facing services, with the ability to deliver seamless, end‑to‑end service excellence
  • Driven to create meaningful change, elevate standards, and make a tangible impact across the operation
  • Skilled at building strong, trusted relationships with clients at every level, fostering confidence and long‑term partnership
  • Share our Rapport values: Create Rapport, Be Brilliant, Innovative Spirit, Walk Tall and Stronger Together
Job Responsibility
Job Responsibility
  • Lead a high‑performing team, manage, motivate, and develop a team of 30 across front of house, events, client suites, floor management, and helpdesk operations
  • Drive exceptional client relationships and act as the primary point of contact for senior stakeholders, ensuring service excellence and proactive communication
  • Mobilise a new contract through overseeing all mobilisation activity, from service setup and process design to team onboarding and operational readiness
  • Oversee HR and people processes, manage recruitment, onboarding, performance conversations, training, and colleague engagement across the full team
  • Build and enhance SOPs, develop, refine, and implement standard operating procedures to ensure consistent, high‑quality service delivery
  • Champion quality and service standards through monitoring performance, conduct audits, and introduce improvements that elevate the guest and client experience
  • Lead strategic succession planning, identify talent, build internal pipelines, and support development pathways across all service areas
  • Oversee events and client suite operations, ensure premium, seamless delivery of meetings, events, and VIP hosting
  • Manage front‑of‑house excellence and maintain a five‑star welcome experience, ensuring all touchpoints reflect brand standards
  • Coordinate floor management activity, ensure workspaces, collaboration areas, and client floors are well‑maintained, supported, and ready for use
What we offer
What we offer
  • Exclusive travel and grocery discounts
  • Life assurance
  • Cash rewards
  • Contributory pension scheme
  • Wellness programs
  • Employee Assistance Program
  • Digital GP services
  • Endless learning and development opportunities
  • WOW Awards
  • One paid day off annually to support a cause you’re passionate about
  • Fulltime
Read More
Arrow Right