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This position is responsible for providing safe, comfortable, and professional transportation to VIP members of Spotlight29 and Tortoise Rock Casinos to and from various locations as determined by management. In addition, we strive to deliver our Five Star Experience to Guests and fellow Team Members. This includes being committed to our Service Promise: We are the Twenty-Nine Palms Band of Mission Indians Team, where your experience is our top priority. Every person and detail matters.
Job Responsibility:
Provide safe, comfortable, and professional transportation to VIP members
Provide outstanding customer service
Deliver our Five Star Experience
Pick up and drop off passengers at scheduled times
Transport guests between property entrances and adjacent parking lots using company golf carts
Use knowledge of the local area, GPS, and/or mapping applications
Communicate clearly and effectively with Valet Dispatch
Assist with guest luggage as needed
Aid ADA guests with their special needs
Inspect vehicles before and after each shift
Ensure the interior and exterior of the vehicle is clean
Complete a pre and post-trip inspection
Be thoroughly familiar with proper operation of vehicles
Take responsibility for ensuring the safety and satisfaction of guests
Operate the vehicle at all times with full awareness and alertness
Obey all driving traffic laws and regulations
Remain patient and a calm while driving
Be knowledgeable of directions and property details
Stay informed about all gaming and non-gaming offerings, events, and promotions
Always act courteously toward guests and fellow team members
Lock vehicles after each run and when unattended
Always maintain confidentiality regarding conversations and interactions with guests
Ensure compliance with all Minimum Internal Control Standards (MICS) as well as all Tribal Internal Control Standards (TICS)
Present a positive image of the Tribal organization
Must follow all safety policies and procedures and attend all scheduled safety meetings and training
Perform any other duties that may be assigned from time to time
Requirements:
One (1) year of experience as a limousine driver, chauffeur, or related experience
Ability to safely operate a limousine or shuttle
Ability to present a neat and professional appearance and demeanor
Must also be insurable to drive company and guest vehicles
Must be 21 years of age or older
Must pass periodic random drug screens
California Class “B” Driver’s License with a Passenger endorsement
Must be able to pass background suitability investigation
Must obtain a Tribal Gaming License
Must obtain all other applicable certifications and licenses
Must provide proof of eligibility to work in the United States within 72 hours of employment
Driving record must be free of serious moving violations, multi-moving violations, DUI, or a suspended license