Village Angels Shift Lead

• Facilitating delivery of shifts
• Running each Village Angels shift
• Ensuring team is briefed and equipment is in order
• Attending police briefings and passing on relevant information
• Managing support of service users
• Guiding and empowering volunteers
• Providing supervision to volunteers
• Facilitating debriefs after incidents
• Feeding back concerns to Community Safety Team
• Opening and locking up the Haven and LGBT Foundation building
• Completion of documentation relating to safeguarding
• Supporting wider programme delivery
• Completion of shift supervision tasks
• Attending quarterly team meetings
• Attending relevant training
• Management of diary to cover shifts
• Being flexible to additional demands of the programme
• Complying with LGBT Foundation’s policies

• Strong communication skills
• Leadership skills
• Ability to manage difficult or challenging situations
• Understanding of key issues experienced by the LGBTQ+ community
• Experience within health care is desirable but not essential

Experience within health care

First aid, safeguarding, and mental health first aid training will be provided