Villa Rental Coordinator Job at Four Seasons (Kailua-Kona, Hawaii)

Villa Rental Coordinator

The Four Seasons Resort Hualalai is looking for a Villa Rental Coordinator who s...

Location

United States of America , Kailua-Kona, Hawaii

Salary:

29.54 USD / Hour

Four Seasons

Expiration Date

Until further notice

Requirements

A valid driver’s license and a current traffic abstract are required
Successful candidate must possess legal work authorization in United States
Required to obtain a Drivers Abstract when working in roles which may require driving a vehicle
Weekend & Holiday availability required
High school diploma and 2 years administrative experience required
Previous experience in hotel reservations, front desk/concierge or vacation rental reservations preferred
Excellent Verbal and Written Communication skills
Strong Customer Service skills
Familiar with Word, Excel and Outlook. DocuSign and Opera preferred

Job Responsibility

Book villa and home rental reservations and ensure exceptional rental experiences
Respond to telephone, email and web-based inquiries for villa and home rentals, including tours of prospective guests and travel agents
Coordinate transactions of guest reservations, including drafting and execution of rental agreements
Assist with the development of collateral materials for consumer distribution
Perform periodic inspections of unoccupied rental units
Maintain guest files and database for future tracking and marketing purposes
Manage inventory, front desk, reservations and accounting in property management system
Maintain reservations spreadsheets, Rental Agreements and archiving of rental records
Prepare and maintain Owner files, complete with a detailed inventory list of the furnishings in each rental residence
Assist with the preparation of financial reports as needed

What we offer

An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs

Parttime

New

R.O.- Hospitality Specialist

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Nisswa

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills
Attention to detail
Excellent customer service skills
Ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily, respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette
Answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest's issues
Send confirmation letters to owners/guests as needed

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

New

Hospitality Specialist

We are seeking a highly motivated and customer-focused individual to join our te...

Location

United States , Branson

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out, collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction
Check online travel agents for rental inbound, run reports and correct errors before guest check-in, prepare night audit daily, and respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette, having the ability to answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues, send confirmation letters to owners/guests as needed, make rental calls to notify owners whether their villa has been rented or not
Coordinate with all other departments to ensure a smooth response to guest’s requests
Process all incoming revenue from all departments daily, open and close the credit card machines and cashier audit reports, balance out cash drawer, process advance deposits when making reservations, and collect money and post transactions from other departments
Daily post office and banking runs
Perform any other inventory management changes as directed by the supervisor or manager
Prepare check-in packets for the upcoming week, order office supplies as needed

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

Seasonal Front Desk Agent

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Westerly

Salary:

19.00 USD / Hour

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily, and respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette
Having the ability to answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues
Send confirmation letters to owners/guests as needed

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program

Parttime

Hospitality Specialist

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Myrtle Beach

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily, and respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette
Having the ability to answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues
Send confirmation letters to owners/guests as needed

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

Hospitality Specialist

Opportunity for career advancement in a fast-paced, growth-oriented organization...

Location

United States , Gatlinburg

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily, and respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette
Having the ability to answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues
Send confirmation letters to owners/guests as needed

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Fulltime

Hospitality Specialist

We are seeking a highly motivated and customer-focused individual to join our te...

Location

United States , Branson

Salary:

Not provided

Capital Vacations

Expiration Date

Until further notice

Requirements

High School Diploma/GED preferred
Prior experience in a hospitality or customer service role preferred
Computer skills, attention to detail, excellent customer service skills, and the ability to work under pressure

Job Responsibility

Responsible for the efficient and courteous operations of the front desk
Responsible for checking guests in/out
Collect balances, post appropriate room charges, make reservations, make room moves, and stay-over requests for guests as needed to ensure guest satisfaction
Check online travel agents for rental inbound
Run reports and correct errors before guest check-in
Prepare night audit daily, and respond to any online reviews
Answers and transfers call from the switchboard using proper telephone etiquette
Having the ability to answer guest questions about local restaurants and attractions
Make courtesy calls and follow-up calls to all guest’s issues
Send confirmation letters to owners/guests as needed

What we offer

Competitive Salary
Paid Time Off and Paid Holidays
Career Growth
Medical/Dental with employer contribution
Voluntary Life Insurance, Disability, and Aflac Insurance
Company-paid life insurance and long-term disability
401 (k) retirement plan
Travel Perks to Resort Locations
Company Perks Program
Medical Insurance

Hualalai Villas & Homes Property Services Manager

Location

United States of America , Kailua-Kona

Salary:

68300.00 - 82000.00 USD / Year

Four Seasons

Expiration Date

Until further notice

Requirements

Experience in property management, vacation rentals, or hospitality operations
Previous experience leading and supporting a team
A service-driven approach with strong judgment and problem-solving ability
Comfort building relationships with homeowners, guests, and team members
Strong organization and the ability to manage multiple priorities
Familiarity with computer systems, spreadsheets, and reporting tools
Adaptability and a willingness to take initiative
Valid work authorization and ability to obtain a Hawai‘i Real Estate Sales License within one year

Job Responsibility

Oversee the day-to-day care and condition of residences, ensuring homes are consistently maintained and ready for use
Lead and support a team of property services employees, providing direction, guidance, and ongoing development
Build relationships with homeowners, understanding preferences and supporting their individual needs over time
Coordinate maintenance, repairs, and projects, working closely with vendors and internal teams to keep work moving forward
Conduct walkthroughs, inspections, and arrival preparations to keep homes well cared for
Respond to homeowner requests and questions, providing support with in-home systems and day-to-day needs
Support scheduling and staffing to ensure consistent coverage across the operation
Maintain clear records within the property management system
Work closely with leadership across Hualalai Villas & Homes and the broader resort team

What we offer

An on-site Physical Therapist
24-hour access to Indoor and Outdoor Gym
Holiday, Vacation & Sick pay
Robust Benefit Plan
Company Match 401K Plan
Laundered Employee Uniform
Free employee meals prepared by the Four Seasons Culinary ‘Ohana
Complimentary stays at Four Seasons Worldwide
Training and Development Opportunities
Employee Recognition Programs

Fulltime

Select Country

Villa Rental Coordinator

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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