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We are recruiting for a Villa & Banqueting Supervisor position to join the Food and Beverage Team at Rosewood Castiglion del Bosco. As Villa & Banqueting Supervisor, you will ensure that all the outlets and events operate successfully, in accordance with the standard of the hotel and are individually profitable.
Job Responsibility:
Ensure all outlets and events operate successfully and are profitable
Ensure associates deliver the brand promise and provide exceptional guest service
Work closely with Outlet Managers in a supportive manner
Ensure Food and Beverage associates work flexibly with other departments
Assist in managing team performance to meet and exceed guest expectations
Know and apply LQA standards
Maintain Rosewood standards at a superior level
Exhibit a friendly, caring, and courteous manner
Ensure positive communication with associates and managers
Identify and participate in fulfilling internal training needs
Requirements:
Minimum 3 years’ relevant experience in a sizeable luxury hotel
At least 2 years in similar position
Knowledge of LQA/Forbes standards
Knowledge of Opera PMS system
Strong written and spoken Italian and English
High level of attention to detail
Refined manners
Exceptional communication skills
What we offer:
2 days off per week
Free return shuttle from Buonconvento to Castiglion del Bosco
Single/double room accommodation rented by the hotel
Canteen service
Complimentary Laundry on selected items
Access to benefit plan from second year of service
90-day induction program
LQA and Forbes standard trainings, Attitude Training, Managerial Effectiveness, Train the Trainer