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Welcome to John Shepherd, where property is done personally. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 10 offices and over 170 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell, and let their property. Now, we're happy to offer you an exciting opportunity to join our dynamic team as a Viewing Representative. This is a full-time, permanent position in Birmingham. Let's talk about the role, it involves: Professionally showcasing and presenting vendor properties; Conducting viewing representations; Greeting customers at a property; Answering customer queries wherever possible but where this is not possible arranging for questions to be answered/ directing customers to the answer. We're not just looking for someone who fits our team; we want to be a good fit for you too! We're looking for individuals who qualities such as: Prior sales or retail experience desirable; Knowledge of surrounding areas preferred; Full & Clean Driving Licence; Confident & professional person who is good at dealing with the public. At John Shepherd, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDLife. Here's what you can look forward to: Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing and master your mental health. Our Employee Assistance Programme offers free counselling support sessions. Get the latest gadgets and appliances with our Smart Tech Scheme. We're committed to reducing our carbon footprint with our Cycle2Work Scheme. We offer enhanced Family Friendly Leave for maternity, paternity, adoption & IVF. You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles. Celebrate your loyalty with special days and celebrations for length of service. Planning for retirement? We've got you covered with that important pension pot. We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career. And of course, we like to have a little fun too! Our company socials bring our people together. So work hard and then socialise even harder! We're excited to offer these amazing benefits to our hardworking teams. It's our way of showing appreciation for your dedication. At John Shepherd, we value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives. Join us and experience a workplace that truly values you. Apply today!
Job Responsibility:
Professionally showcasing and presenting vendor properties
Conducting viewing representations
Greeting customers at a property
Answering customer queries wherever possible but where this is not possible arranging for questions to be answered/ directing customers to the answer
Requirements:
Prior sales or retail experience desirable
Knowledge of surrounding areas preferred
Full & Clean Driving Licence
Confident & professional person who is good at dealing with the public
What we offer:
Discounts at over 900 retailers
Wellbeing centre with resources
Employee Assistance Programme with free counselling support sessions
Smart Tech Scheme
Cycle2Work Scheme
Enhanced Family Friendly Leave for maternity, paternity, adoption & IVF
Competitive base pay
Incentivised commission and performance bonuses
Celebration of loyalty with special days and celebrations for length of service