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The role of a videoDoc Doctor (Convenient Care Doctor) will be to provide high-quality, safe, compassionate and efficient care to meet the needs of our patients through online consultations. You will be responsible for contributing towards a positive patient and clinician experience on videoDoc / Vhi Online Doctor (where applicable). You will report directly to the Chief Operating Officer and Medical Director.
Job Responsibility
Provide video/audio consultations and respond to health and wellbeing needs of patients
Exercise good clinical judgement and put patient safety first
Ensure telehealth service is appropriate and safe
Follow clinical guidelines and work within scope of service
Attend and participate in fortnightly clinical meetings
Ensure case notes comply with best practice
Recommend patients without a primary GP to register with one
Aim for highest standard in patient satisfaction surveys
Work collaboratively with Chief Operating Officer and Medical Director
Participate in training
Provide evidence of continuing medical education
Keep up to date with medical developments
Maintain confidentiality and impartiality
Perform ad hoc non-clinical tasks
Advocate for telehealth and best practice
Requirements
A minimum of 3 – 5 years working in a general practice
A member of the ICGP and/or RCGP, or member of recognised College of General Practitioners
A minimum of 3 years on the specialist registrar (Where applicable)
Registered with the General Medical Council (Essential if based in UK)
Registered with the Irish Medical Council (Essential if based in IRE)
PLAB (Professional and Linguistic Assessments Board) qualification (Desirable)
Current and up-to-date training on the safeguarding of vulnerable adults and children (Desirable)
Excellent English verbal and written communication skills
Strong IT skills, Organised, detail-oriented, accurate and thorough
A passion for providing healthcare in new and innovative ways
DBS or Garda Vetting will be essential for this role
Nice to have
PLAB (Professional and Linguistic Assessments Board) qualification
Current and up-to-date training on the safeguarding of vulnerable adults and children