This list contains only the countries for which job offers have been published in the selected language (e.g., in the French version, only job offers written in French are displayed, and in the English version, only those in English).
Aladdin is BlackRock’s end-to-end investment platform. Just like the markets and users it services, it is sophisticated and constantly evolving: • Home to over $20 trillion in assets under management • Over 300 unique clients • A rapidly growing client base that includes close to 50,000 users • Presence in over 50 countries • Over 1,500 engineers dedicated to developing Aladdin. Our clients include some of the world’s most sophisticated asset managers, insurance companies, banks, treasuries, pension funds, and sovereign wealth funds. The ACX team is a front-end client team sitting at an intersection of finance and technology, and this unique role is designed for professionals driven to solve complex investment and analytical challenges, manage and grow key client relationships, and actively contribute to the firm’s commercial and business objectives. As a business, we tackle the hardest, and the most sophisticated problems in FinTech. We utilize our in-depth understanding of Aladdin, our clients’ business, capital markets, analytical concepts and the overall investment management process to provide world-class service to our ever-growing global client base. Our team members come from different majors and bring diverse skills and experiences to the table, but we share a serious passion for solving the toughest problems and keeping our clients happy.
Job Responsibility:
Client Relationship & Experience Support: Build strong working relationships by delivering responsive and thoughtful service. Engage clients to understand their needs, challenges, and business workflows
Provide hands-on service to empower our clients to run their businesses on Aladdin: You will have direct, daily interactions with industry practitioners at respected investment institutions. You will solve problems that matter, making a direct and measurable difference to our clients and their investments. In the process, you will hone technical, industry, and relationship skills
Technical & Analytical Skill Development: Develop understanding of BlackRock’s proprietary risk models and infrastructure to develop as an SME on the front-end Aladdin tools and risk analytics for products such as funds, equities, fixed income, derivatives, public and private markets, etc.
Using technology to solve problems: Basic understanding of Python, SQL and UNIX is a plus. Support technology initiatives within the team to grow the Aladdin products, as well as achieve scalability and efficiency. Apply these skills to help us make Aladdin easier to navigate and support
Educate users, demonstrate service insights, and relay user feedback to improve client experience and contribute to our product development lifecycle: We believe that the best client service is proactive, not reactive. We are students of our own data and engage with our clients and engineers to keep problems from arising, in addition to handling issues that are brought to our attention
Service Delivery with Commercial Exposure: Partner with stakeholders across engineering & products and clients to identify harvesting opportunities and focus areas per product per region. Build relations with client teams to drive engagement and contribute to long-term commercial success
Work on a global team, with a local presence: Our support model follows the sun – if a market is open somewhere in the world, so are we. You will work with teams across the world in different time zones
Requirements:
Bachelor’s or a Master’s degree in Engineering, Finance, Economics, Mathematics, Computer Science, or Business major, or a related field from a top university and 7+ years of relevant experience
Excellent verbal and written communication skills, including the ability to synthesize complex methodologies and analytical content into clear messages
Strong mathematical acumen and passion for front-end client engagement and problem-solving
Quantitative coursework and willingness to learn technical tools such as Python, SQL and UNIX. At least one programming language would be a strong plus and aptitude for working in client centric role
A team-first attitude, with strong collaboration and interpersonal skills
Excellent problem-solving abilities with intellectual curiosity and ability to partner across geographies
Meticulous attention to detail, structured approach to sophisticated analysis and a strong sense of initiative and ownership. Ability to navigate through multiple priorities
Understanding of banking and financial sector, balance sheet, regulations, and economics concepts
Curious and self-motivated with a passion to learn about financial markets and risk management concepts along with a desire to grow within a fast-paced and evolving industry
Nice to have:
The understanding of financial products such as bonds, equities, alternatives, etc. is a plus
Professional Certifications such as CFA, FRM or any progress towards it are preferred