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Come work at Associa ! We are an industry leader in community association management and we are looking for a talented Vice President. If you're serious about your next move, Associa is an excellent place to grow your career. The Vice President leader assists with the day-to-day leadership, management of operations staff and client relations and retention, as well as implementing and assisting with the management of short and long-range goals of the branch. This role serves as a performance-driven leader and mentor to the branch and will work closely with the Branch President and Community Director to develop and implement a variety of strategies to maximize profits while maintaining an exceptional level of service.
Job Responsibility:
Contribute to the development, implementation and achievement of organizational strategies, policies, and practices
Provide leadership regarding our operations and support staff
ensure staff is successfully meeting the standards and practices of the branch and their respective job duties
Ensure branch standards are consistently met, focusing on maintaining high levels of staff engagement and retention, as well as client satisfaction and retention
Ensure client associations are managed in compliance with governing documents, federal, state, and local governing agency requirements
Manages the accounting team and assists with the budget, fiscal management and financial health of the branch
Identify resource needs and participate in the recruiting, onboarding, and training for support positions
Coach, mentor and provide training for team members
Establish positive relationships with internal and external customers, existing and prospective clients, as well as third-party vendors and service providers
Drive and monitor key business driver results via the branch scorecards
Identify organic and inorganic growth opportunities within the branch
Assist with business development at the branch
Align with Branch President and other leaders regarding all initiatives
Other duties as assigned
Requirements:
Provides stretch assignments to develop and improve talent and holds others accountable to meet commitments
Creates an open environment and builds connections by being available and approachable
Sees the big picture, thinks strategically, defines clear objectives, and explains the 'why' behind decisions
Self-confident to take initiative and can quickly adapt to changing circumstances
Strong financial planning and analysis capacity
Excellent public relations, presentation, interpersonal, and verbal/written communication skills
Expert knowledge of Microsoft Office and a willingness to learn new technology
Confidentiality and discretion in the performance of all duties and responsibilities
Time management and time critical prioritization skills
5+ years of directly related or closely related experience
5+ years of Management and/or Supervisory experience