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The Resource and Business Management team, within the Risk Chief Administrative Office, has strategic and operational responsibilities to support Citi's Chief Risk Officer and the Independent Risk Management (IRM) organization to achieve its priorities. This includes Resource and Financial Planning, Executive Scorecards, Location Strategy, Continuity of Business and other projects. The Resource Strategy and Analytics Lead Analyst, within the Resource and Business Management team, will support the team across a wide variety of resourcing initiatives and deliverables in partnership with other members of the Resource and Business Management team as well as HR, and the CAO’s/Business Execution Leads across the IRM organization.
Job Responsibility:
Develop analysis and reporting on position and headcount management, supporting IRM senior leaders and IRM Resource and Business Management team
Assist in developing content for executive stakeholder presentations related to human capital metrics
Report on human capital metrics including organization health metrics, attrition, retention, recruitment, and location strategy
Provide ad hoc analysis as deemed necessary working with the multiple internal IRM stakeholders
Asist in executing Demand and Capacity Analysis across 1000+ direct staff and provide overall outcomes including opportunities and risks to senior management
Review, design, and execute on improvements to the IRM Workforce Management processes and strategy
Identify process improvement opportunities and ensure we have appropriate controls, procedures, and documentation across the team and that established guidelines/policies are adhered to and updated as necessary
Develop review content and agendas for leadership meetings
Use excellent communication and strong management skills to influence a wide range of stakeholders including internal and external audiences
work closely and collegially with IRM CAOs and Business Execution Leads
Ensure timely execution on critical items
Requirements:
6-10 years of relevant experience
Experience in financial services preferred
Knowledge of financial, analytical, and reporting tools
Bachelor's Degree/University degree or equivalent experience
Master’s degree preferred
Highly proficient in Excel, PowerPoint, and data management with extensive experience in deck creation for senior leaders
Methodical and proactive thinker who is also detail oriented with demonstrated project management skills
Proven organizational skills with the ability to multi-task effectively in a fast paced, dynamic environment
Excellent analytical and problem-solving skills with a desire to improve processes
Effective verbal and written communication skills
Team player and with strong relationship management skills
Strong interpersonal skills for interfacing with all levels of internal and external stakeholders
Nice to have:
Master’s degree preferred
Experience in financial services preferred
What we offer:
medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays
discretionary and formulaic incentive and retention awards