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The Vice President reports directly to the Senior Vice President. The Vice President will manage and direct the regionally based Engineering Market Directors and engineering staff to provide leadership, management, and technical expertise to complex engineering projects necessary to ensure the Company has the proper operational controls, administrative, and reporting procedures and people systems in place to effectively grow the organization and to meet or exceed the Company and Department financial goals and objectives. The VP will work closely with the executive staff to establish and lead the strategic operational plan and ensure the company continues to provide exceptional services to customers. The VP will be tasked with managing multiple departments, staff, customer accounts, as well as working with other departments within the company to ensure overall company goals are met. Maintain extensive knowledge of the industry, finances and employee output while understanding and striving to meet the company’s strategic goals, mission, values and beliefs. As a partnering principal motivator of change, the VP should be a dynamic leader who is energetic and passionate.
Job Responsibility:
Lead department and operations within the telecommunications engineering division
Guide, direct, and evaluate the work of management, team leaders and team members
Identify, train, and develop leaders within the company, setting them on a path for management
Engage with staff and department heads to drive operational improvements
lead, support, and motivate the team while maintaining visibility and accessibility to foster retention and collaboration
Spearhead cross-management initiatives to design and deploy scalable systems, processes, and talent infrastructure that support the organization’s rapid-growth objectives
Swiftly address unexpected challenges by diagnosing issues and implementing effective solutions
Collaborate and partner with Congruex’s Asia Pacific telecommunications operations to ensure staff are well integrated and customer and project expectations are met
Direct and mentor managers, team leads, and staff while identifying, training, and developing future leaders to strengthen the organization’s leadership bench
Drive staff performance by inspiring and leading a high-impact management team: clearly communicate expectations, plan and monitor outcomes, and support growth through coaching, feedback, and, when necessary, corrective action
Foster a safe, engaging, and creative work environment that offers meaningful professional growth and development opportunities for staff
Fosters a success-oriented, accountable environment within the Company
Establish departmental responsibilities and coordinate functions among departments
Implement corrective action plans to solve organizational or departmental problems
Coordinate the development or implementation of budgetary control systems, recordkeeping systems, or other administrative control processes
Hold monthly or quarterly one on one meetings with team to establish and review process of goals and objectives (including continuous training) and hold accountable
Serve as the primary escalation point for all problems that arise within the department
Adheres to all company policies, procedures, standards and safety rules
Performs other duties as assigned and directed
Set division, client, and project level business and financial plans
Create and implement a strategic plan and execute against overall company goal
Establish, analyze, and report key performance indicators, implementing course corrections as market, client, or operational conditions change. Ensure all financial targets are met, including operating income, COGS, revenue, margin, and growth
Ensure measurement and effectiveness of all internal and external processes
provide timely, accurate and complete reports on the operating condition of the Company
Spearhead the development, communication and implementation of effective growth strategies and processes
Present business initiatives and collaborate with executive leadership on strategic planning
Analyze operations to assess performance and identify opportunities for cost reduction, program improvements, or policy changes
Accomplish financial objectives by forecasting requirements
preparing an annual budget
scheduling expenditures
analyzing variances
initiating corrective action
Provide regular reports and analysis of financial, operational, team performance and industry trend metrics to the executive team
Monitor the competitive landscape and attend industry events to stay ahead of emerging initiatives, representing the company at both external and internal engagements
Negotiate or approve contracts and agreements with suppliers, distributors, government agencies, and other partners
Promotes total client (both internal and external) satisfaction within all operational teams
Requirements:
Bachelor’s degree (B.A.) in engineering, telecom or business administration is preferred
10+ years of job-related experience
Equivalent combination of education/job experience
Must be efficient with strong attention to detail
Must have strong skills in organization and planning, demonstrated ability to work independently or in a team-oriented environment and exercise sound judgement and problem solving
Exceptional written, oral, and interpersonal communication skills
ability to present ideas in business-friendly and user-friendly language
Ability to effectively multi-task and prioritize in order to execute tasks in a high-pressure environment, both personally and delegated through staff
Must have strong customer support orientation (for internal/external customers), demonstrated professional demeanor, and the ability to maintain confidential information
Ability to read, analyze, and interpret industry journals, financial reports, and legal documents
Ability to respond effectively to the most sensitive inquiries or complaints
Requires the ability to influence others, negotiate outcomes, and articulate action plans to the team as well as internal and external customer groups
Strong coaching and mentoring skills - must be effective at providing detailed and specific feedback to staff to equip them to meet identified business goals
Must be effective at giving and receiving feedback
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret an extensive variety of technical instructions in mathematical or diagram form and deal with several abstract and concrete variables
Ability to calculate figures and amounts such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations
Ability to proficiently use computer software programs and related computer applications, Microsoft Office (Word, Excel, Outlook, PowerPoint) and other industry-specific technology tools used within the organization
Willingness to learn additional software applications
Ability to sit continuously for over 2/3 of normal work shift
Ability to stand, walk, and reach with hands and arms, climb or balance, stoop, kneel, or crouch on a regular basis
Ability to talk and to hear continuously
Ability to lift up to 10 pounds occasionally
Finger dexterity is required frequently for over 2/3 of the normal work shift
Ability to see at close range (20 inches or less), at a distance (clear vision at 20 feet or more), ability to identify and distinguish colors, ability to observe an area that can be seen up and down or to the left and right while eyes are fixed on a given point, three-dimensional vision, ability to judge distances and spatial relationships, and ability to adjust the eye to bring an object into sharp focus
Must be willing to work flexible hours and/or weekends, as needed, to meet deadlines or to fulfill travel obligations