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Vice President, Wifi Experience

United States, Philadelphia · Job Posted March 21, 2026
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Job Description

The Vice President of Wifi Experience is a critical member of Xfinity Internet’s Senior Leadership team, helping accelerate growth in Internet Services. Key to this role is a collaborative leader who can drive, nurture and support product innovation, and elevate Xfinity Internet as the leading internet services provider through customer segmentation and insights-led product strategies, new business models and customer experiences.

Job Responsibility

  • Set product strategy for the Internet services roadmap to ensure market leadership, differentiation, and profitable market share growth
  • Work in partnership with growth & pricing teams to define pricing and packaging strategy to inform product business cases, and overall product profitability
  • Lead new product launches including orchestrating the end to end go to market plan, business case and budget, customer value proposition, go-to-market introduction and on-going product life cycle management tied to achieving our business objectives
  • Identify new products and services to drive top line growth and profitability over the Long-Range Plan, with a focus on high growth potential customer segments
  • Create product solutions that improve loyalty & churn and increase upgrade and cross sell performance across our key customer segments
  • Accelerate the evolution of Internet services to increase monetization of existing products, drive expansion of applications, with cross-sell/upsell and e-commerce opportunities
  • Work closely with Business Intelligence and Customer Research teams to utilize Xfinity Segmentation framework to formulate recommendations around key consumer trends, technology developments and the competitive landscape within the media, technology, and communications industries
  • Partner effectively with Product Technology teams to foster continued innovation of our platforms to help drive innovation, efficiency, and scale economics
  • Coordinate with Strategic Development, Corporate Development and Technology teams to assess decisions around make, buy, or partner in support of our product roadmap and consumer needs
  • Drive collaborative approach to research, innovation, and product development work in mobile
  • identify and execute go-to-market strategies that set us apart from the competition
  • Close collaboration with Finance, Marketing, Sales teams to evaluate competitive environment and product offerings that address opportunities or gaps, and research and execute go-to-market strategies
  • Actively provide thought leadership on approach and resolution for high impact strategy initiatives for opportunities and challenges across the Comcast connectivity ecosystem
  • Support P & L objectives and manage products consistent with Long-Range Plan

Requirements

  • Bachelor's Degree
  • 15 Years + relevant work experience
  • In-depth experience in leading product strategy
  • Demonstrable successful track record of hands-on leadership of new product launches and end-to-end product management in a competitive consumer segment
  • Team leadership experience, with history of driving change in a competitive environment and fostering a culture of innovation and forward-thinking
  • Extensive experience working cross-functionally within a large scale, complex, data driven and technologically innovative organization
  • Strong consumer mindset and track record
  • Solid track record of achieving business objectives utilizing influence skills with significant indirect dependencies both internally and externally
  • Able to drive strategic alignment and execution while fostering relationships with key decision makers and stakeholders across multiple departments
  • Ability to successfully innovate in a scaled, existing product line while concurrently prioritizing multiple projects, new opportunities, and roadmap development
  • Holistic business experience in consumer-facing products and services with solid understanding of product development life cycle and new product strategy development
  • Superior analytical skills combined with good business discipline and prioritization skills
  • Ability to perform actionable quantitative and qualitative analysis of the business to present insight and recommendations to multiple levels across different functional teams
  • Ability to manage multiple complex projects while meeting deadlines and managing people to achieve optimal results
  • Excellent problem-solving skills and track record of overcoming barriers through creative solutioning
  • Strong interpersonal skills – an outstanding ability to build relationships, influence and navigate within a complex organization
  • Dynamic communication skills with the ability to connect with large and small audiences verbally, through powerful, relevant presentations and via written correspondence

What we offer

  • Paid Time off
  • Physical Wellbeing benefits
  • Financial Wellbeing benefits
  • Emotional Wellbeing benefits
  • Life Events + Family Support benefits

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