Vice President (VP), Issue Quality Control and Engagements Lead

• Execute Quality Control activities across the full issue lifecycle in line with Issue Management, Quality Controls, and where required Quality Assurance procedures
• Assess issue pervasiveness, challenge severity, impact and navigate management in the drafting of risk driven observations
• Challenge Management's proposed remediation approach ensuring that it addresses root causes, it is sustainable and adheres to external (regulatory) & internal (policy) requirements
• Support key stakeholders in the design and development of corrective action plans to address identified control gaps or failures
• Leverage lessons learned from prior IQC reviews to improve the quality of remediation & timely closure of issues
• Establish a network of key stakeholders in control functions to enable effective collaboration and partnership during engagements
• Engage IA, ORM, ICRM, etc. on Audit/Exam scoping, bringing in SMEs as needed, to manage exercise scope
• Support the business throughout all phases of the review/exam lifecycle
• Create and continuously maintain a comprehensive, centralized view of the progress of planned non-regulatory engagements
• Design and deploy reporting capability to ensure effective and timely communication of progress of these engagements
• Contribute to a robust process for reporting key updates of issue status, and escalating areas of concerns in timely manner
• Utilize analytics tools to assess issue themes and trends together with their associated root causes and risks
• Support identification and analysis of potential control gaps and operational risks for the business and the Franchise, leveraging data analysis to assess impact

• Minimum of 6-10 years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
• Ability to identify, measure, and manage key risks and controls
• Strong knowledge in the development and execution for controls
• Proven experience in control related functions in the financial industry
• Proven experience in implementing sustainable solutions and improving processes
• Understanding of compliance laws, rules, regulations, and best practices
• Understanding of Citi's Policies, Standards, and Procedures
• Strong analytical skills to evaluate complex risk and control activities and processes
• Strong verbal and written communication skills, with a demonstrated ability to engage at the senior management level
• Strong problem-solving and decision-making skills
• Ability to manage multiple tasks and priorities
• Proficiency in Microsoft Office suite, particularly Excel, PowerPoint, and Word
• Bachelor's/University degree, Master's degree preferred

Master's degree preferred