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Vice President, Value Enablement & Optimization

United States, Purchase · Job Posted June 15, 2026
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Job Description

As Vice President, Value Enablement & Optimization in the Revenue Optimization & Planning team in Core Payments, you will work at the heart of Mastercard’s business and enjoy a broad exposure to all its different aspects. You will work in a truly global context and focus on leading the Core Payments’ Value Quantification team. The Vice President Value Enablement & Optimization will serve as a key driver of Mastercard Core Payments’ Services' customer success and revenue optimization strategies. This leadership role is responsible for designing and implementing innovative frameworks, cutting-edge tools, and actionable insights that empower customer-facing teams to quantify, communicate, and maximize the value delivered to clients. With a scope encompassing pricing strategies, pre-sales enablement, and post-sale optimization, this role ensures alignment with Mastercard's overarching growth objectives while addressing evolving client needs.

Job Responsibility

  • Develop and execute a holistic Value Enablement & Optimization framework to strengthen customer success and drive scalable, sustainable revenue growth
  • Uncover and quantify the value creation drivers across Core Payments services, translating differentiated capabilities into measurable client cost reductions and/or revenue uplift
  • Act as a strategic partner to global and regional teams, ensuring alignment on goals and delivering measurable client and organizational outcomes
  • Serve as a thought leader on Customer Success strategy, value-based selling, and customer lifecycle optimization, influencing high-level decision-making and shaping Mastercard's strategic direction
  • Identify market trends, competitive insights, and innovation opportunities to refine value delivery strategies
  • Create and deploy tools and methodologies that quantify and communicate tangible value realization for clients, enhancing trust and partnership
  • Collaborate with Customer Success teams to integrate data-driven insights into client interactions, ensuring long-term satisfaction, loyalty, and business impact
  • Lead initiatives to develop self-service analytics tools that enable customer-facing teams to produce actionable, tailored insights efficiently
  • Provide frameworks for consistent measurement of client outcomes, supporting the continuous improvement of customer success programs
  • Partner with cross-functional teams, including Sales, Product, and Finance, to identify and implement strategies that optimize revenue while aligning with client value delivery
  • Develop and oversee robust revenue assurance practices, ensuring consistent tracking and realization of value across all client engagements
  • Implement performance diagnostics and value tracking processes to uncover opportunities for improved revenue generation and cost efficiency
  • Build scalable models for revenue optimization that adapt to diverse regional and market dynamics
  • Recruit, mentor, and lead a high-performing team of experts in value quantification, enablement, and optimization
  • Foster a collaborative and innovative team culture, emphasizing accountability, excellence, and alignment with Mastercard’s values
  • Establish clear roles and responsibilities within the team to ensure seamless execution of initiatives and strategic priorities
  • Drive professional development and succession planning to build long-term organizational capability
  • Lead the creation and deployment of advanced analytics tools, such as Customer Value Calculators, Value trackers, and performance dashboards, to support pre- and post-sale activities
  • Integrate comprehensive market research and client insights into strategies to ensure relevance and competitive differentiation
  • Provide regular performance updates to senior leadership, highlighting key metrics, success stories, and areas for improvement
  • Leverage AI/ML-driven solutions to elevate predictive capabilities and identify emerging opportunities for value delivery

Requirements

  • Progressive leadership experience in strategy, consulting, analytics, pricing, product development, or customer success, preferably within the payments, financial services, or technology sectors
  • Proven track record in building and scaling value-based frameworks, tools, and processes that drive measurable business impact
  • Demonstrated success in leading cross-functional initiatives and fostering collaboration across diverse teams
  • Exceptional strategic thinking and analytical problem-solving skills, with the ability to navigate complexity and ambiguity effectively
  • Strong executive communication and influencing skills, with experience engaging senior leadership and external stakeholders
  • Deep expertise in customer success enablement, pricing strategy, and revenue optimization
  • Proficiency in leveraging advanced analytics languages (R, Python, SQL), tools, and platforms, with exposure to AI/ML-driven insights as a significant advantage
  • Team player with a good sense of humour
  • Master’s degree in Business, Engineering, Mathematics, Physics, Economics, Finance, or a related field is required
  • an MBA or advanced degree is strongly preferred

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