Vice President, Technology Transformation – Facilities Management

• Act as a Solution Partner to AUFM leaders to translate enterprise platform capabilities into practical AI-powered operating solutions
• Work directly with operators to adapt existing AI-Powered Service Platform capabilities to real-world operating conditions and constraints in AUFM
• Challenge assumptions, clarify tradeoffs, and drive decisive problem solving in complex and ambiguous environments
• Own execution of the AUFM AI-powered transformation program from development through sustained operation
• Work with business unit leaders to set pace and sequencing, define milestones, and establish clear success criteria
• Drive disciplined execution against plans, intervening when progress stalls and escalating when commitments are not met
• Maintain deep working knowledge of Allied Universal’s AI-Powered Service Platform, including hiring, onboarding, scheduling, workforce engagement, and operational execution capabilities
• Direct and partner with Platform Engineering to adapt and expand existing platform capabilities in support of AUFM requirements
• Ensure platform changes support scale, repeatability, and measurable operating outcomes
• Establish clear operating standards and expectations for how AUFM operates on the platform
• Provide centralized expertise, tools, and execution support to accelerate adoption and reduce friction
• Identify and address local deviations that undermine consistency, scale, or results
• Actively surface and resolve resistance, workarounds, or partial adoption that undermine consistency or operating results
• Define and track objective metrics tied to operating performance, margin stability, and operating leverage
• Hold leaders accountable for delivering agreed milestones and outcomes
• Provide direct, fact-based reporting on progress, risks, and results to executive leadership

• Must possess one of the following: Bachelor’s degree in Business Administration or an information technology-related field of study
• Associate’s degree in Business Administration or information technology-related field of study with a minimum of seventeen years of IT leadership experience
• High school diploma or equivalent with a minimum of twenty (20) years of IT leadership experience
• Minimum of fifteen (15) years of senior leadership experience in large-scale, labor-intensive services organizations (e.g., janitorial, facilities, logistics, or similar environments)
• Experience adapting and scaling enterprise technology platforms to support different operating models
• Proven successful experience driving complex, multi-market transformation programs to measurable operating results
• Demonstrated ability to operate effectively at the intersection of technology and business leadership
• Strong operational judgment with the ability to make decisions and drive execution in ambiguous, high-pressure environments
• Credibility with senior business leaders and the ability to influence, challenge, and align stakeholders without direct P&L ownership

Master's degree in Business Administration or an information technology-related field of study

• Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Executive flex time off plan