Vice President, Systems Engineering Job at Fivetran (Oakland)

Job Description

Fivetran is looking for a Vice President of Systems Engineering to manage our application systems across the company. This includes the architectural strategy and design, the integration, the configuration and change management, and the operations of those systems. A key responsibility is to ensure the integrations with Fivetran's Automated Data Movement Platform are of the highest quality, security, and reliability, delivering a superior end-to-end customer experience. This role reports to Engineering and will be part of the worldwide engineering leadership team. The successful candidate has a proven track record of leading teams that can architect, design, engineer, implement, and operate business systems such as Salesforce, Marketo, NetSuite, and Catalyst, to name a few. The VP of Systems Engineering will also partner closely with sales, marketing, finance, analytics, legal, people operations, support, and R&D to ensure that their business and operational needs are met 24x7. The ideal candidate will have deep expertise in software engineering, engineering leadership, business system architectures, systems management, and operations management, a strong analytical mindset, and the ability to leverage data to drive insights and inform decisions. They will be a technical, strategic, first-principle thinker with exceptional leadership and communication skills, able to motivate and inspire teams to achieve ambitious systems, integration, and reliability goals. As the VP of Systems Engineering, this individual will play a critical role in Fivetran's continued growth and success and will be instrumental in shaping the future of the company's operations. This is a full-time, hybrid position based out of our Oakland, CA office.

Job Responsibility

Create and manage the execution of a long-term technical vision, strategy, and roadmap for our major internal business systems and their integration with Fivetran's Automated Data Movement Platform
Build trusted relationships with stakeholders in product, marketing, sales, revenue, G&A, and engineering teams
Provide regular Executive Leadership Team and Business Stakeholder strategy and operations updates
Manage and grow a team that defines the overall business system and integration architecture
Select and implement an integration technology that standardizes the deep integration of our business processes and the associated data flows
Drive and/or participate in the selection of any new major business systems and tools
Set up, document, and enforce an information architecture that clearly defines systems of record, data models, and business rules to digitize our business processes
Deliver a deep integration with Fivetran's Automated Data Movement Platform that is both robust and resilient to support a world-class end-to-end customer experience
Drive consolidation of applications and systems to significantly simplify our systems portfolio
Manage and grow a team of Business Process and Technical Product Management professionals who collaborate with our stakeholder departments to map out their processes, strategy, and pain points, and turn them into a delivery roadmap
Deliver well-designed systems and integration specifications that our Systems and Operations Management teams can implement and operate
Maintain and expand ownership of core business applications, focusing on the reliability and quality of their configuration and integration of these applications to fully support the customer lifecycle
Manage a team of highly skilled and specialized system administrators and engineers who manage these business applications
Drive engineering-strength configuration and change management practices that minimize business disruptions
Ensure 24x7 around-the-world operations and support coverage to address system and integration issues immediately
Take a software engineering approach to release and quality management, ensuring that changes, features, and system upgrades are deployed without disruption
Implement a Data Quality & Data Trust architecture and process that ensures our data adheres to our business rules, eliminating unintended side effects in other systems and processes
Lead, mentor, and develop a high-performing Systems Engineering team
Foster a culture of continuous improvement, collaboration, and accountability
Develop and manage team goals, performance metrics, and professional development plans

Requirements

Engineering mindset and experience, with a strong focus on operational excellence and repeatable processes
Leading-from-the-front leadership style with a willingness to dive in and understand the business processes and systems that support them
Domain expertise in core revenue and financial processes
A leader who is thorough, organized, and able to handle a wide range of complex issues, with the ability to articulate a vision, goals, and strategy while inspiring others to embrace and follow the plan
Proven ability to hire and manage a strong and committed team of up to 25 technical team members, directors, and managers over the course of the next 24 months
Demonstrated deep care about business systems, processes, and business data models, and how they drive internal and customer experiences
10+ years of technical and management experience in engineering and managing systems, with a minimum of 5+ years of proven experience in a senior technical leadership role
Has managed cross-cultural teams distributed across multiple time zones
Proven track record of operating and executing with high levels of precision and accuracy
Strong project management skills and organizational skills, with the ability to prioritize and manage multiple projects simultaneously
Expert analytical and problem-solving skills
Excellent leadership skills, with the ability to effectively work collaboratively with cross-functional teams
Exceptional communication and presentation skills, both verbally and in writing
A bachelor's degree in Engineering, Information Systems, or a related technical field is strongly preferred

What we offer

100% employer-paid medical insurance
Generous paid time-off policy (PTO), plus paid sick time, inclusive parental leave policy, holidays, and volunteer days off
RSU stock grants
Professional development and training opportunities
Company virtual happy hours, free food, and fun team-building activities
Monthly cell phone stipend
Access to an innovative mental health support platform that offers personalized care and resources in areas such as: therapy, coaching, and self-guided mindfulness exercises for all covered employees and their covered dependents

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Vice President, Systems Engineering

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