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Vice President Support Services

United States, Oak Brook 86.75 - 138.80 USD / Hour · Job Posted February 20, 2026
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Job Description

Oversees and manage all support service operations within a division of a large health system. This leader will ensure the delivery of high-quality, efficient, and cost-effective support services across the enterprise, enhancing patient and teammate satisfaction. The Lead will drive strategic initiatives, operational excellence, and continuous improvement within the support services domain, aligning efforts with the health system's mission, vision, and values.

Job Responsibility

  • Designs and directs the work of Support Services, including Patient Transport, Guest Relations, Environmental Services and Food Nutrition Services, within designated division(s)
  • Selects, coaches, and develops teams, setting objectives that align with organizational strategy to inspire and motivate the teams
  • Manages organizational talent through performance management, succession planning, and development
  • Build and maintain strong relationships with internal and external stakeholders, including clinical staff, patients, vendors, and regulatory bodies
  • Lead divisional efforts to align operational best practices
  • Develops and manages budgets for divisional support services departments, ensuring fiscal responsibility and cost-effectiveness
  • Manages contractual relationships with vendors, ensuring compliance with organizational standards, optimizing service delivery, and addressing any service-related issues or concerns in collaboration with vendor leadership
  • Responsible for understanding and adhering to the organization's Code of Ethical Conduct

Requirements

  • Bachelor’s Degree in Business or Healthcare Administration, or related field
  • Typically, requires 10 years of relevant management experience
  • Ability to lead a large team
  • Strong people management skills
  • Strong oral and written communication skills and team building skills
  • Strong proficiency in computer word processing, scheduling and accounting spreadsheets
  • Ability to lead in a highly matrixed complex organization
  • Expert knowledge in facilities and vendor management
  • This position requires travel
  • Operates all the equipment necessary to perform the job

Nice to have

Master’s Degree in related field

What we offer

  • Paid Time Off programs
  • Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability
  • Flexible Spending Accounts for eligible health care and dependent care expenses
  • Family benefits such as adoption assistance and paid parental leave
  • Defined contribution retirement plans with employer match and other financial wellness programs
  • Educational Assistance Program
  • Opportunity for annual increases based on performance
  • Premium pay such as shift, on call, and more based on a teammate's job
  • Incentive pay for select positions

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