Vice President, Revenue Operations

• Operationalize the revenue planning framework across Sales, Account Management, and Customer Success in alignment with company strategy
• Support annual and quarterly target-setting across teams and individual contributors
• ensure alignment with corporate goals
• Translate strategic priorities into clear operating plans, milestones, and success metrics
• Own the day-to-day Revenue Operations operating model including forecasting cadence, pipeline management, performance reviews, and executive reporting
• Lead development and ongoing improvement of forecasting accuracy, pipeline analytics, dashboards, and insights
• Establish disciplined operating rhythms and governance to support scalable growth and accountability
• Own the GTM systems stack including Salesforce, Clari, LeanData, and related tooling
• Partner with IT, Data, and GTM leaders to ensure system scalability, data integrity, and workflow efficiency
• Drive automation and AI-enabled improvements that increase productivity and reduce operational friction
• Own the design, implementation, and administration of Sales Compensation plans across Sales, Account Management, and Customer Success
• Ensure incentive plans are operationally sound, clearly communicated, and aligned to revenue objectives
• Partner closely with Finance and People teams to manage plan rollout, calculations, reporting, and governance
• Partner with Sales, Customer Success, Finance, Product, and Marketing to ensure operational alignment across the GTM lifecycle
• Serve as a trusted operator and problem solver for revenue leaders
• Provide clear, data-backed insights to inform executive decision-making
• Lead operational improvements that increase predictability, efficiency, and visibility as the business scales
• Identify friction points across revenue processes and implement practical, scalable solutions
• Support readiness for future growth milestones through strong systems, data, and governance

• 10–14+ years of experience in Revenue Operations, Sales Operations, or GTM Operations within high-growth SaaS environments
• Proven experience owning forecasting, analytics, sales compensation, and GTM systems
• Strong operational orientation with the ability to translate strategy into execution
• Deep Salesforce expertise and experience with modern RevOps tooling such as Clari and LeanData
• Track record of improving predictability, rigor, and operational maturity
• Clear communicator with strong cross-functional influence and judgment
• Experience supporting scale and complexity
• IPO experience is a plus, not a requirement

IPO experience

• Health, Dental, Vision benefits start on your first day
• Access to HSA and FSA plans, with Spring contributing up to $1K for HSAs
• Employer sponsored 401(k) match of up to 2%
• A yearly allotment of no cost visits to the Spring Health network of therapists, coaches, and medication management providers for you and your dependents
• Competitive paid time off policies including vacation, sick leave and company holidays
• Parental leave of 18 weeks for birthing parents and 16 weeks for non-birthing parents at 6 months tenure
• Access to Noom, a weight management program
• Access to fertility care support through Carrot, in addition to $4,000 reimbursement for related fertility expenses
• Access to Wellhub for fitness, mindfulness, nutrition, and sleep
• Access to BrightHorizons for sponsored child care, back-up care, and elder care
• Up to $1,000 Professional Development Reimbursement a year
• $200 per year donation matching