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Vice President, Retail Strategy & Operations

https://www.t-mobile.com Logo

T-Mobile

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Location:
United States , Bellevue

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Category:
Sales

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Contract Type:
Not provided

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Salary:

248000.00 - 335600.00 USD / Year
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Job Description:

Set the strategic vision to continually optimize and evolve our retail network. This includes format strategy, store design, merchandising, operations, and real-estate delivery across every retail channel and format. Champion innovative ideas that set us apart in the market, driving both growth and transformation. Design and execute forward-thinking retail merchandising strategies that support business objectives, elevate the customer experience, and maximize sales and profitability. Oversee company store programs that pilot new designs, concepts, and customer journeys.

Job Responsibility:

  • Develop and communicate a comprehensive retail network and format strategy
  • Lead and inspire a high-performing cross-functional team across merchandising, real-estate, operations, customer experience, and design functions
  • Develop and articulate a comprehensive retail merchandising strategy
  • Develop and execute core operations with a focus on managing a $1.8B labor budget
  • Manage Real-Estate and construction teams to support fleet and format strategy

Requirements:

  • Bachelor’s Degree in Business, Marketing, Retail Management, or related field (Required)
  • Master’s/Advanced Degree (Preferred)
  • 10+ years’ executive-level experience in retail operations (Required)
  • 4+ years’ experience with data analysis and performance tracking to enhance performance
  • 4+ years’ experience with digital enablement of retail experiences and integration with online sales/service environments
  • 4+ years’ experience building and iterating on new retail formats to progress a retailer’s Go-to-Market strategy
  • Demonstrated leadership capabilities managing and motivating high-performing teams
  • Strong business acumen and data-driven mindset
  • Extensive knowledge of retail industry trends, consumer behavior, and the competitive landscape
  • Excellent communication, negotiation, and influencing skills with internal/external stakeholders
  • Strategic thinking, with the ability to translate vision into actionable plans and drive execution
  • Proven ability to achieve financial targets through effective retail merchandising strategies
  • At least 18 years of age
  • Legally authorized to work in the United States
What we offer:
  • Medical, dental and vision insurance
  • Flexible spending account
  • 401(k)
  • Employee stock grants
  • Employee stock purchase plan
  • Paid time off
  • Up to 12 paid holidays
  • Paid parental and family leave
  • Family building benefits
  • Back-up care
  • Enhanced family support
  • Childcare subsidy
  • Tuition assistance
  • College coaching
  • Short- and long-term disability
  • Voluntary AD&D coverage
  • Voluntary accident coverage
  • Voluntary life insurance
  • Voluntary disability insurance
  • Voluntary long-term care insurance
  • Mobile service & home internet discounts
  • Pet insurance
  • Access to commuter and transit programs
  • Corporate bonus target

Additional Information:

Job Posted:
December 27, 2025

Employment Type:
Fulltime
Work Type:
On-site work
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