Vice President, Program Management Office Job at Dialpad (San Ramon)

Business Risk and Control Officer - Regulatory Management Vice President

This role will report into the Regulations Management Lead and will be responsib...

Location

United Kingdom , Belfast

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Relevant experience in risk, compliance, audit or regulatory control functions
Prior exposure in regulatory landscape applicable to global financial institutions and awareness of key regulatory requirements
Experience in working with the various risk and control systems and managing internal reporting processes
Project management and excellent organizational skills with the ability to multitask and adapt to change
Strong communication skills with the ability to articulate complex problems and solutions through concise and clear messaging
Professional ability and presence to interact with seniors across all lines of defence
Pragmatic problem-solver with ability to identify, analyse and remediate root causes and impact of various themes and issues
Self-motivated, highly adaptive, detail oriented, and demonstrated ability to work in a dynamic, fast-paced environment while still maintaining attention to detail and accuracy
Strong willingness to learn and grow with a demonstrated passion for excellence and contributing to high performing teams
Ability to work collaboratively with regional and global partners in other functional units

Job Responsibility

Assessment of Tier 1 college Laws, Rules & Regulations
Lead and coordinate the execution of efforts around Control, Analysis, Remediation, Applicability and Mapping (CARAM) of Tier 1 Laws Rules and Regulations (LRRs) to applicable processes and controls across the various Client teams
Proactively lead the completion of due diligence or investigation needed on areas lacking clear impact assessment conclusions by engaging with the relevant SMEs
Understand and align the mandate and accountabilities of Client teams versus external regulatory requirements as well as internal policy requirements linked to LRRs
Develop reporting capability to ensure progress updates and areas of concern are timely communicated or id necessarily escalated to senior management to ensure timely completion of regulatory impact assessments in-progress
Assessment of Tiers 2-5 college Laws Rules and Regulations
Partner with Client businesses/ functions and Product Compliance to ensure that relevant regulations are mapped for newly created Assessment Units (AUs) and supporting maintenance of Regulation to AU mapping for significant change scenarios
Coordinate and monitor timely completion of Client involvement in one-time reviews of Laws, Rules and Regulations as requested by the relevant Country and Product Compliance teams
Work with Client organisation to ensure that there are appropriate controls to comply with applicable Laws, Rules and Regulations
Participate in the monitoring, coordination and selective execution of deliverables related to the Consent Order boo of work, the scope of which pertain to Client only

Fulltime

Vice President, Privacy and Responsible Information Management Officer

Compliance risk officer for Independent Compliance Risk Management (ICRM) is res...

Location

Philippines , City of Taguig

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

6-10 years compliance, risk, privacy or records experience
Expertise of Compliance risks and typologies
Good understanding of data privacy and records laws and regulations including GDPR, CCPA, GLBA, etc.
Strong analytical skills to assess privacy and records risks and to develop mitigation strategies
Advanced Microsoft Office skills, including Excel, PowerPoint, and Word
Knowledge of banking products and services and horizontal programs such as Anti-Money Laundering, Sanctions, etc.
Must be a self-starter, flexible, innovative and adaptive
Highly motivated, strong attention to detail, team oriented, organized
Strong presentation skills with the ability to articulate complex problems and solutions through concise and clear messaging
Ability to work collaboratively with regional and global partners in other functional units

Job Responsibility

Assisting with the design, development, delivery and maintenance of best-in-class Compliance programs, policies and practices for ICRM
Regularly reviewing and updating privacy and records management policies aligned with relevant data protection laws (e.g., GDPR, CCPA) to determine impacts to the business
Providing support to Product and Function ICRM (PFICRM) regarding privacy and records management matters
Assist with relevant compliance risk assessments
Preparing reports to disseminate pertinent information to PFICRM and lines of business to oversee privacy and records management risks
Leveraging data to conduct monitoring to identify potential privacy and records management risks and non-compliance issues and taking appropriate action
Providing credible challenge of existing control environment across businesses and functions aligned with relevant privacy and records laws
Identifying data sources, collating data, and developing and/or enhancing current reporting metrics to demonstrate the oversight of compliance and risks aligned to relevant privacy and records laws
Monitoring adherence to Citi’s Compliance Risk Policies and measuring compliance risk through a robust control framework and ensuring that reviews are conducted consistently across each entity on a regular basis to confirm that controls identified are operating effectively
Performing analyses of comparative data, preparing and presenting regional and global reports related to compliance risk assessments, and monitoring of compliance related issues

What we offer

Access to telehealth options, health advocates, confidential counseling
Expanded Paid Parental Leave Policy
Programs and services for physical and mental well-being
Empowerment to manage financial well-being and help plan for the future

Fulltime

Issue Management Senior Vice President

Individuals in Issue Management are responsible for the coordination and compreh...

Location

United States , Jacksonville

Salary:

130880.00 - 196320.00 USD / Year

Citi

Expiration Date

Until further notice

Requirements

10+ years of experience in operational risk management, compliance, audit, or other control-related functions in the financial services industry
ability to identify, measure, and manage key risks and controls
track record leading Control related projects and programs
ability to see the big pictures with high attention to critical details
develop and implement strategy and process improvement initiatives
comprehensive knowledge of Citi’s businesses and functions and their risk profiles
developing new ideas and improving current processes to proactively mitigate risks
requires an ability to provide challenge and make recommendation for risk and controls remediation
expert knowledge in the development and execution for controls
proven experience in control related functions in the financial industry

Job Responsibility

Coordinate and manage all issues with key stakeholders
drive issue quality reviews ensuring compliance with Issue Management Policy, Standards, and Procedures
manage Business/Function Quality Control engagement over the complete lifecycle of high-impact issue remediations and primary remediation programs
manage a comprehensive tracking and reporting issue inventory, including issue quality metrics for visibility on control gaps, Issues quality control processes, risk highlights, and escalating concerns
provide challenge enabling the key stakeholders to implement sustainable solutions to address root causes
leverage analytics to assess issue remediation trends, identify key risks, and develop insights for process improvement
proactively identify and analyze potential control gaps and operational risks across Citi, leveraging data analysis to assess impact and recommend proactive mitigation strategies
collaborate with key stakeholders to develop comprehensive corrective action plans to address identified control gaps or failures
integrate lessons learned into the development of corrective action plans, promoting continuous improvement and timely closure of issues
ensure compliance with all relevant regulatory requirements and internal policies

What we offer

medical, dental & vision coverage
401(k)
life, accident, and disability insurance
wellness programs
planned time off (vacation)
unplanned time off (sick leave)
paid holidays

Fulltime

Compliance - Communications Surveillance Officer (Vice President)

Serves as a compliance risk officer for Independent Compliance Risk Management (...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Knowledge of Compliance laws, rules, regulations, risks and typologies
A general understanding of securities trading and corresponding regulations with proven ability to prioritize and manage multiple projects
Excellent research and analytical skills in addition to a technical aptitude
Excellent written and verbal communication skills
Must be a self-starter, flexible, innovative and adaptive
Demonstrated interpersonal skills with the ability to work collaboratively and with people at all levels of the organization
Advanced project management and organizational skills and capability to handle multiple projects at one time
Proficient in MS Office applications (Excel, Word, PowerPoint)
The candidate should be adaptable to change and willing to work in a fast paced environment with a positive attitude
Ability to both work collaboratively and independently

Job Responsibility

Creating, enhancing and implementing surveillance scenarios and conducting surveillance reviews
Improving surveillance tools and applications by coordinating with Information Technology on the timely implementation of enhancements and proactively addressing potential issues
Gathering, reviewing, investigating and analyzing trade data as well as responding to regulatory inquiries from each of the major regulatory bodies (e.g. FINRA, SEC, CFTC)
Participating in ad-hoc requests, special projects and regulatory exams directed by other organizations within the compliance or legal departments
Overseeing the monitoring to adherence to ICRM’s Risk Policies and relevant procedures
Preparing, editing and maintaining ICRM program related materials
Interacting and working with other areas within Citi, as necessary
Keeping abreast of regulatory changes, new regulations and internal policy changes in order to further identify new key risk areas

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Compliance Product Senior Officer - Senior Vice President

Serves as a senior function/business/product compliance risk officer for Indepen...

Location

France , Paris

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Expertise of Compliance laws, rules, regulations, risks and typologies
Excellent written, verbal and analytical skills
Ability to work collaboratively with regional and global partners in other functional units
Ability to navigate a complex organization
to influence and lead people across cultures at a senior level
Experience in managing regulatory exams and relationships with examiners, auditors, etc.
Awareness of regulatory requirements including local and US laws, international and industry standard
Related certifications desirable
Bachelor’s degree
Experience in compliance, legal or other control-related function in the financial services firm, regulatory organization, or legal/consulting firm, or a combination thereof

Job Responsibility

Designing, developing, delivering and maintaining best-in-class Compliance, programs, policies and practices for ICRM
Translates ICRM strategy and goals across Citi’s clients, products and geographies in a succinct and clear manner
provide direction and guidance on the programs
Serving as a subject matter expert on Citi’s Compliance programs
Provides expert guidance on function/business/product regulations on a real-time basis to manage compliance risk
Overseeing the monitoring and identification of regulatory developments, including enforcement actions, and new laws, regulations, rules, and interpretations or guidance relating to the supported function/business/product
Analysing and scoping the impact of new and complex regulatory developments across senior function/business/product, including cross-border impact
Participating in industry groups and trade association working groups or other forums
Leading initiatives and managing high-impact special project work streams with a results-driven focus to deliver solutions, including coordinating the implementation of new regulatory requirements
Managing strategy and responses to regulatory examinations, reviews and inquiries and internal and external investigations, as well as testing and audit

What we offer

Best-in-class benefits
Global benefits
Equal opportunity and affirmative action employer

Fulltime

Vice President, Business Risk Officer

Citi’s Wealth Control organization enables to achieve sustainable client-driven ...

Location

Singapore , Singapore

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

University graduate with at least 8-10 years of experience with strong strategic, analytical and product management skills
Must have exposure to 3-4 years of Risk, Control, Audit or Compliance roles
Working-level knowledge of core end-to-end processes performed in the Consumer and Private Bank business
Prior experience and exposure in Investment Products across Capital Markets and Manage Investments
Experience with governance, risk and control management, risk approvals, as well as engaging with 2nd/3rd lines of defense
Understanding / familiarity with new product development (e.g. first and second line of defense risk/control mechanisms
Ability to move from granular detail to strategic level, with effective executive presentation skills
Comfortable operating with limited guidance and under significant time pressure

Job Responsibility

Proactively work with Investment Products teams across Capital Markets and Managed Investments on identifying risks in existing process and mitigate through appropriate controls
Working with countries and product teams to continuously evaluate and drive the maintenance of the regulatory inventory linkage in supporting controls in Citi’s system
Work with ICRM and key stakeholders from business on implementation of Regulatory changes involving gap analysis of regulatory change vis-vis current process in CRC system
Supporting the business in review of Product Programs, Desktop Procedures across Capital Markets and Manage Investments to identify risks in current process
Assess each new product or process rolled out have effective controls embedded as part of the process
Work with global controls team in managing RNDIP Coordination across CG/CPC and Private Bank for inclusion of agenda items in respective BRCMs
Assess the effectiveness of existing controls through horizontal process-based reviews out of lesson learned activity on internal events or external events faced by industry
Actively collaborating with business to identify, evaluate, and manage regulatory adherence risks arising from the definition of business strategy, development of new products and services, changes in regulations or internal policies, or from business-led changes
Developing strong relationships with Business, Operations & Technology and partners in 2nd and 3rd line of defense to reduce and mitigate regulation risk
Engage with stakeholders in designing Issues and CAPs with control owners to mitigate the risk including overseeing its completion on time

What we offer

Access to telehealth options, health advocates, confidential counseling
Programs and services for physical and mental well-being
Financial well-being programs and future planning assistance

Fulltime

Assistant Vice President - Institutional Credit Management - GSP Securitization

The AVP candidate will hold a critical role within the Global Spread Products Fi...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Experience of credit, portfolio management or structuring experience (preferably in structured finance/securitization) in a financial institution, rating agency, financial guarantor, or asset management firm
A strong interest in structured products and credit analysis
Strong Microsoft Office skills. Modeling experience is a plus
Strong attention to detail – Analyst will have responsibility for due diligence and documentation of transactions to ensure that all risk and business points are covered
Oral and written communications skills enabling him or her to effectively interact with internal and external constituents of all levels
The ability to work independently to meet deadlines and initiate ideas with other members of the GSP F&S team and Independent Risk to mitigate risk and maximise portfolio returns.

Job Responsibility

Monitor the ongoing compliance of assigned deals with the documented financing terms and conditions, portfolio performance and financial triggers and make appropriate recommendations with the aim of identifying and mitigating credit risks
Review servicer reports for accuracy, investigate unusual data trends, identify deteriorating asset performance, and keep abreast of industry and market trends and customer-specific events
Prepare credit approval (transaction and/or annual review) and quarterly memos
assist in facility renewals, and funding, due diligence and required processes for new deals
Assist with special projects including stress testing, portfolio concentration analysis, internal audit/FCR, Risk Rating processes, Credit Policies and Credit Programs across product groups
Act as a contact person post-closing
liaise with other constituents such as participating banks, attorneys and external auditors
Update and review the operations team on all pertinent changes to the facilities to ensure the accuracy of deal files and internal reporting
Assist in analysis and reporting of Basel parameters
Coordinate with the operations team to update the scope of periodic audits of the asset portfolios in light of the deal terms and recent developments and ensure timely audits

Fulltime

Vice President - DART Oversight - Policy Officer

The Risk Data, Analytics, Reporting and Technology (DART) Oversight - Policy Off...

Location

India , Mumbai

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

8+ years work experience in control discipline (i.e., Risk Management, Technology, Financial Control, Compliance, Audit, Operations, etc.)
Experience in planning and executing ITGC reviews, including developing and implementing automated test scripts and exception reporting
Experience in Gen AI implementations in a operations, oversight, compliance or audit capacity
Experience in developing Tableau or Power BI dashboards, process automation (including e.g. Python, SQL etc.)
Quick learner with excellent communication skills, team orientation, and ability to work with counterparts in different areas of the organization and locations
Self-motivated individual who can take initiative and work independently
Solid analytical skills to synthesize, validate, and analyze data and metrics
Must demonstrate ability to problem solve, successfully multi-task, and meet demanding deadlines
Highly proficient with Excel, PowerPoint, Teams, SharePoint
Bachelor's degree/University degree or equivalent experience

Job Responsibility

Provide analysis & challenge of policy, standards and procedures in the context of DART owned processes (primarily technology, data, finance and risk related policies)
Create assessment programs and implement scripts to assess the areas ITGC related practices including use of AI aligned with COBIT framework and best practices
Design and produce dashboards, reports and analysis enabling senior management, risk report users, and data providers to manage operational risks associated with their processes
Contribute to the analysis and preparation of reports for senior management, regulators, auditors, etc. that detail the state of compliance with policies, standards and procedures
Create content and visualizations for executive management, committee, and Board presentations
Design and implement effective control processes to ensure accurate and timely reporting of metrics
Develops and applies quantitative and qualitative data analysis methods (including code based approaches) to validate data and identify data quality issues
Identify and implement automation, data improvement, and consolidation opportunities to continually streamline and standardized dashboards and reporting processes
Draft business requirements to direct and oversee development of enhanced dashboard and reporting requirements for development in Technology maintained applications
Ensure end to end UAT activities including testing responsibilities and issues resolution are performed timely

What we offer

Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more
We empower our employees to manage their financial well-being and help them plan for the future
Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses
We have a variety of programs that help employees balance their work and life, including generous paid time off packages

Fulltime

Vice President, Program Management Office

Dialpad

Location:
United States , San Ramon

Category:
IT - Administration

Contract Type:
Not provided

Salary:

Job Description:

Job Responsibility:

Requirements:

Additional Information:

Job Posted:
March 04, 2026

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