Vice President, Premium Experience Job at Aramark UK (Philadelphia)

Vice President, Premium Experience

Aramark Sports + Entertainment seeks an exceptional premium hospitality leader t...

Location

United States , Philadelphia

Salary:

Not provided

Aramark

Expiration Date

Until further notice

Requirements

Minimum 10+ years in premium hospitality environments including four- or five-star luxury hotels, fine dining restaurants (Michelin-starred or equivalent high-end establishments), and/or premium private clubs or luxury resort properties.
Extensive hands-on experience in front-of-house service execution and management.
Proven track record training and developing service teams to deliver exceptional guest experiences.
Deep knowledge of proper service techniques, wine service, table etiquette, and hospitality protocols.
Experience with high-profile clientele and VIP guest services.
Strategic mindset with ability to establish standards and scale best practices across multiple locations.
Strong presentation and communication skills suitable for C-suite and ownership interactions.
Ability to influence and inspire teams at all levels of the organization.
Experience implementing change management in complex organizations.
Business development and client relationship management experience strongly preferred.

Job Responsibility

Establish and implement comprehensive service standards and protocols for premium operations across all Aramark S+E venues
Define and document proper service techniques including table settings, wine service, course timing, clearing protocols, and guest interaction standards
Create service playbooks and training materials that translate fine dining principles to the sports and entertainment environment
Conduct site assessments and service audits to identify gaps and opportunities for improvement
Develop service recovery protocols and guest experience escalation procedures
Collaborate with culinary, design, and operations leaders to ensure holistic premium experiences
Provide front-of-house perspective in new venue development and renovation projects
Identify service trends, innovations, and best practices from luxury hospitality industry
Develop metrics and KPIs to measure service quality and guest satisfaction
Scale service excellence across the portfolio while respecting individual venue character

Fulltime

Senior Vice President, Ticket Sales, Premium & Revenue Operations

The SVP, Ticket Sales, Premium & Revenue Operations serves as a senior leader on...

Location

United States , Miami, Coral Gables

Salary:

Not provided

Legends Global

Expiration Date

Until further notice

Requirements

Proven senior commercial leadership experience (VP/SVP level), leading large, cross-functional teams and delivering measurable revenue growth
Track record of building and scaling high-performing sales organizations through clear strategy, performance management, and ongoing development
Demonstrated success pitching, negotiating, and closing complex six- and seven-figure partnerships
Strong P&L ownership with experience driving revenue expansion and margin optimization
Deep expertise in pricing strategy, demand forecasting, inventory management, and capacity planning
Ability to integrate ticketing, marketing, partnerships, and sponsorship strategies to maximize commercial outcomes
Experience launching new products, channels, or monetization models in dynamic environments
Executive presence with the ability to influence C-suite leaders, boards, and external partners
Collaborative leadership style with a proven ability to build trusted peer relationships across the organization
People-first leader committed to developing talent, fostering engagement, and building inclusive, high-performing teams

Job Responsibility

Lead enterprise revenue strategy across ticketing, premium hospitality, fundraising, and fan engagement—translating organizational priorities into clear plans and measurable results
Drive growth through integrated sales, marketing, and go-to-market execution, partnering closely with marketing, operations, and development to optimize pricing, campaigns, and inventory
Build and lead high-performing sales and service teams, fostering a culture of accountability, collaboration, and service excellence
Jointly oversee CRM, ticketing operations, and analytics to deliver accurate reporting, actionable insights, and scalable processes that support business performance
Shape marketing and content strategy—including digital campaigns, lead generation, and audience segmentation—to strengthen engagement and revenue outcomes
Develop incentive programs and performance frameworks aligned to organizational goals and employee success
Cultivate strategic partnerships and represent the organization externally to expand brand presence and recurring revenue
Recruit, mentor, and develop future leaders while promoting a positive, values-driven work environment

What we offer

medical, dental, vision, life and disability insurance, paid vacation, and 401k plan

Fulltime

Vice President Hospitality & Strategy

Vice President Hospitality & Strategy - Fenway Park, Home of the Boston Red Sox ...

Location

United States , Boston

Salary:

220000.00 - 260000.00 USD / Year

Aramark UK

Expiration Date

Until further notice

Requirements

Minimum of 15 years of food service management experience, with at least 8 years in a senior leadership role managing large-scale, multi-unit operations
Proven Sports & Entertainment experience with demonstrated success in major venue or stadium environments
Advanced Expertise in premium hospitality, concessions management, and catering operations
Union and Labor Relations experience in a complex, unionized environment preferred
Full P&L and Contract Management Responsibility in comparably scoped or larger environments
Strategic Leadership Capability to develop vision, drive innovation, and execute complex business strategies
Financial Acumen including advanced proficiency in P&L analysis, forecasting, budgeting, and ROI optimization
Proven Track Record of identifying and capitalizing on revenue growth and business development opportunities
Exceptional Client-Facing Skills with ability to lead strategic partnerships, facilitate executive conversations, and manage complex client relationships
Demonstrated Ability to Lead, Mentor, and Develop a large team of culinary and operations professionals in a high-volume, fast-paced environment

Job Responsibility

Full P&L and Strategic Responsibility for food and beverage operations, including revenue optimization, cost management, and financial forecasting across all venues and concepts
Develop and Execute Hospitality Vision aligned with client partnership goals, guest experience objectives, and broader Aramark strategic initiatives
Lead Strategic Client Relationships at the location level, serving as senior partner for strategic planning, business reviews, and account expansion discussions
Oversee Operations Leadership of a large team of managers, directors, and workforce across multiple premium service, catering, and concessions units and concepts
Identify and Develop Revenue Growth Opportunities through concept innovation, menu development, premium service expansion, and new catering initiatives
Establish Business Development Strategy in partnership with Senior General Manager and Regional Vice President of Operations to drive market growth and competitive positioning
Build and Mentor a High-Performing Leadership Team through recruitment, development, and retention of top-tier operations and culinary managers
Drive Culture of Excellence emphasizing client satisfaction, operational innovation, guest experience, and accountability across all staff levels
Champion Strategic Initiatives including technology integration, sustainability, food safety compliance, and operational best practices
Engage with Clients, Stadium Stakeholders, and Team Members to identify opportunities, solve complex problems, and strengthen relationships

What we offer

Medical, dental, vision, and work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage
Relocation Assistance Available

Fulltime

Assistant Vice President, Professional Services Group

Assistant Vice President, Professional Services Group. Looking to assist the tea...

Location

United States , New York

Salary:

90000.00 - 110000.00 USD / Year

Aon

Expiration Date

Until further notice

Requirements

3+ years of insurance experience in property and casualty lines (Professional Liability, Employment Practices Liability, D&O or cyber) preferred
Property and Casualty Broker License is required for this role or obtain within 6 months
Ability to prioritize, multitask and monitor workflows
Exceptional work ethic and integrity
Strong written and verbal communication skills
High emotional IQ and strong self-awareness
Experience as a collaborative
Motivated and self-directed
Strong attention to detail
Trains and mentors others

Job Responsibility

Participate in, and assist the team with, the delivery of services and insurance advice to clients
Liaise with senior client contacts regarding their insurance programs, program’s performance, and in response to requests and inquiries
Prepare underwriting submissions and claims exhibits for clients
Request and review insurer quotes and binders for accuracy of terms and conditions
Request and review policy documentation and endorsements and prepare wording comparisons across different risks, when required
Prepare premium invoices compute applicable taxes, and track the receipt and flow of premium payments
Support the accurate organization and administration of clients’ claims data and its extraction for reporting
Prepare and analyze statistical exhibits and presentations in relation to historical program performance
Collaborate with team members and follow best practice guidelines
Prepare reports, summaries, papers, and meeting materials for delivery directly to clients

What we offer

401(k) savings plan with employer contributions
employee stock purchase plan
consideration for long-term incentive awards at Aon’s discretion
medical, dental and vision insurance
various types of leaves of absence
paid time off, including 12 paid holidays throughout the calendar year, 15 days of paid vacation per year, paid sick leave as provided under state and local paid sick leave laws
short-term disability and optional long-term disability
health savings account
health care and dependent care reimbursement accounts
employee and dependent life insurance and supplemental life and AD&D insurance

Fulltime

Vice President - Food & Beverage

The Vice President of Food & Beverage at Big Sky Resort is a senior strategic le...

Location

United States , Big Sky

Salary:

Not provided

Boyne Resorts

Expiration Date

Until further notice

Requirements

12+ years of progressive food and beverage leadership experience, with a minimum of 5 years in a senior management role (Director level or above) overseeing multi-unit, high-volume operations
Full-service resort, luxury hotel, or large-scale hospitality experience required
ski resort or mountain resort experience strongly preferred
Demonstrated experience managing a diverse portfolio of dining concepts — from fine dining and chef-driven partnerships to quick service and high-volume cafeteria operations
Proven experience managing Conference Services, banquet operations, and large-scale catering programs
Deep understanding of seasonal business cycles, weather-driven demand variability, and their impact on staffing, purchasing, and financial performance
Proven track record of P&L management, budget development, and financial analysis in a complex, multi-outlet environment with annual F&B revenues of approximately $30M
Experience with menu engineering, pricing strategy, and cost control disciplines
Experience managing high-profile brand partnerships, chef residencies, or third-party dining agreements preferred
Experience recruiting and retaining talent in remote or seasonal locations strongly preferred

Job Responsibility

Lead the ongoing transformation of Big Sky’s F&B operations to achieve new standards of excellence in quality, service, guest experience, and financial performance worthy of a top-ranked resort
Develop and implement innovative dining concepts, seasonal programming, and event-driven activations that align with Big Sky’s brand vision and evolution — including management of high-profile partnerships such as the Alinea Group residency and future chef/brand collaborations
Evaluate and optimize organizational structure to enhance operational efficiency and team effectiveness
identify opportunities to strengthen team dynamics and create clear paths for growth and development within the division
Create and execute strategies for revenue growth across all seasons, including special events, themed dinners, signature experiences, pop-up activations, and creative programming that positions Big Sky as a premier culinary destination
Stay informed on market trends, competitive positioning, and opportunities to innovate
contribute insights and recommendations to the Corporate F&B team and resort leadership with awareness of both North American resort dining and international mountain resort concepts
Actively participate alongside the Corporate F&B team and resort COO in the planning and implementation of capital improvement projects and future F&B development, including new outlet concepts and on-mountain dining expansion
Actively collaborate with the Corporate SVP of F&B and portfolio F&B leadership to align with company-wide standards, vendor programs, menu engineering cycles, POS/InfoGenesis requirements, Medallia/BSA guest satisfaction initiatives, and Vena financial reporting
Represent the Food & Beverage division and actively collaborate with resort senior leadership, corporate, and other divisions to ensure F&B is integrated into resort-wide planning and guest experience strategy

What we offer

Free Ski Pass for you, your spouse and dependents
FREE Golf Pass for you, your spouse and dependents
Free Scenic Lift Pass for you, your spouse and dependents
FREE Basecamp activities including zip line courses and discounted passes for spouse and dependents
Steep Lodging discounts for accommodation for friends and family (blackout dates apply)
25% off Food discount at all outlets with charging privileges
20%-30% off Retail discount at all outlets with charging privileges, gear and sponsor discounts
Eligibility for affordable employee housing, a short walk or free bus ride away from work
401k and Health benefits for you and your family

Fulltime

Vice President Account Management

Acast is seeking a Vice President, Account Management (US) to lead and transform...

Location

United States , New York

Salary:

220000.00 - 240000.00 USD / Year

Acast

Expiration Date

Until further notice

Requirements

12+ years of experience in account management, client services, revenue operations, or sales support leadership within digital media, advertising, ad tech, or related industries
Proven experience scaling sales support or account management teams in high-growth environments
Demonstrated expertise in offshore and nearshore operational management
Strong systems orientation, including CRM optimization and revenue reporting tools
Deep understanding of premium client services within advertising and media environments
Track record of driving upsell, renewal, and revenue optimization strategies
Experience leading U.S.-based enterprise client relationships
Exceptional cross-functional leadership and executive communication skills

Job Responsibility

Define and execute the U.S. account management vision aligned with Acast’s commercial strategy
Evolve the sales support structure to improve operational efficiency, seller enablement, and client satisfaction
Design and implement a scalable coverage model that supports enterprise, mid-market, and growth accounts
Partner with Sales, Ad Operations, Revenue Operations, Product, and Finance to ensure seamless cross-functional execution
Serve as a subject matter expert in account management operations and client services
Develop and optimize internal processes, workflows, SLAs, and best practices to standardize execution across the U.S. organization
Lead CRM and systems enhancements to improve forecasting accuracy, tracking, renewals, and revenue optimization
Implement performance metrics and dashboards to measure retention, upsell, yield optimization, and client satisfaction
Oversee enterprise-level account management for Acast’s largest U.S. relationships
Develop white-glove service frameworks tailored to premium clients

Fulltime

Vice President Hospitality

The Vice President of Hospitality is a senior-level executive responsible for ov...

Location

United States , Los Angeles

Salary:

150000.00 - 175000.00 USD / Year

Legends Global

Expiration Date

Until further notice

Requirements

Bachelor’s degree
Minimum of 10 years leadership (including P&L) experience in the contract foodservice industry, preferably in premium services, catering and concessions environment for a sports and entertainment venue
Proven ability to hire, assess, develop, and grow high performing talent
Excellent written and verbal communication skills
Ability to multi-task and prioritize in a deadline-oriented environment
Strong commitment to delivering a high-level of customer and client service with demonstrated initiative, leadership, and management skills
Customer service oriented with the ability to interact with all levels of management
Must be flexible to work extended hours due to business requirements including late nights, weekends, and holidays
Must be able to work in a team environment
Knowledge of accounting policy and procedures and POS Systems is required

Job Responsibility

Lead a high-quality innovative guest experience with quality food and best in class service
Responsible for leading all operations at SoFi Stadium
Responsible for operational budget, collaborate with GM to manage monthly P&L statements and ensuring that all financial reporting is accurate
Develop and execute comprehensive hospitality strategies aligned with company goals, including revenue maximization, cost control, and service quality enhancement
Maintain strong and collaborative relationships with the client to include a regular cadence of meetings with designated executives and General Manager
Provide leadership and guidance to management personnel to include developing, promoting, counseling, and performance evaluations
Stay informed about industry trends, competitor activity, and market demands to identify opportunities for improvement and innovation
Ensure unit compliance with federal, state, local, and Legends regulations regarding sale of alcohol, OSHA, payroll, employment and EEO guidelines
Ensure effective systems for inventory and payroll procedures are in place
Work with General Manager to develop yearly operational budgets

What we offer

Medical
Dental
Vision
Life insurance
Disability insurance
Paid vacation
401k plan

Fulltime

Chief Compliance Officer, ETFs - Senior Vice President

iCapital is looking to hire an Exchange-Traded Funds (ETF) Chief Compliance Offi...

Location

United States , New York

Salary:

180000.00 - 240000.00 USD / Year

iCapital Network

Expiration Date

Until further notice

Requirements

Bachelor’s degree, Law Degree or MBA is preferred
10-15+ years of compliance experience in the financial services industry, including a robust understanding of and experience with exchange-traded funds, derivatives, alternatives and the regulatory landscape
Demonstrated knowledge of U.S. securities laws, particularly the Investment Company Act of 1940, the Investment Advisers Act of 1040, the Securities Act of 1933, the Securities Exchange Act of 1934 and other SEC, CFTC, NFA and FINRA regulations
Strong knowledge and prior experience with investment company, investment adviser, and NFA or CFTC compliance programs and requirements
Strong experience in dealing with matters associated with Rule 38a-1 under the Investment Company Act of 1940 and Rule 206(4)-7 under the Investment Advisers Act of 1940
Prior Broker or Dealer knowledge and experience working with ETFs and other alternative assets and FINRA rules/regulations is also highly desired.
Experience with regulatory examinations, investigations or other interactions specifically with the SEC, FINRA and NFA
Experience evaluating risk and mapping risk and controls across firm practices
Skilled at developing other team members through mentoring or helping upskill
Able to operate in a fast-paced environment

Job Responsibility

Maintain expert knowledge of SEC regulations applicable to ETFs and investment advisers, including the Investment Advisers Act of 1940, Investment Company Act of 1940, and Rule 6c‑
Monitor and advise on regulatory developments affecting ETFs, including derivatives, valuation, liquidity, and related rulemaking.
Design, implement, and maintain compliance programs under Rule 206(4)‑7 and Rule 38a‑1 for ’40 Act trusts, registered investment advisers, and commodity pool operators.
Provide compliance leadership and support for ETF initiatives, including identifying regulatory risks and developing practical solutions.
Advise Product, Portfolio Management, Operations, and other stakeholders on ETF structuring, operations, investment strategies, and disclosures.
Lead compliance efforts for ETF launches and product changes from concept through effectiveness and post‑launch execution.
Translate regulatory requirements and fund governing documents into scalable policies, procedures, and compliance controls.
Oversee ETF‑specific compliance obligations, including disclosure monitoring, premium or discount reporting, and regulatory filings.
Conduct pre‑ and post‑trade compliance monitoring, portfolio guideline testing, and issue resolution.
Support trading oversight frameworks, including best execution governance and related compliance practices.

What we offer

equity for all full-time employees
annual performance bonus
employer matched retirement plan
generously subsidized healthcare with 100% employer paid dental, vision, telemedicine, and virtual mental health counseling
parental leave
unlimited paid time off (PTO)
flexibility to work remotely on Friday

Fulltime

Select Country

Vice President, Premium Experience

Job Description

Job Responsibility

Requirements

Nice to have

Looking for more opportunities?

Vice President, Premium Experience

Vice President, Premium Experience

Senior Vice President, Ticket Sales, Premium & Revenue Operations

Vice President Hospitality & Strategy

Assistant Vice President, Professional Services Group

Vice President - Food & Beverage

Vice President Account Management

Vice President Hospitality

Chief Compliance Officer, ETFs - Senior Vice President

Our AI answers in your language