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Arize is seeking a strategic and operationally excellent Revenue Operations Leader to serve as the operational backbone of our go-to-market (GTM) organization. In this critical role, you'll align and optimize Sales, Marketing, Customer Success, and Partnerships functions to drive predictable, scalable revenue growth. This is a hands-on leader who will establish systems, processes, data infrastructure, and operational cadence that enable our teams to execute with precision and visibility.
Job Responsibility
Establish unified revenue goals and KPIs across Sales, Marketing, Customer Success, and Partnerships aligned to company objectives
Drive alignment through annual & quarterly planning, business reviews, and operating cadences
Define end-to-end customer lifecycle strategy with formalized handoffs and SLAs
Own and optimize end-to-end revenue operations across all go-to-market motions
Drive sales operations excellence through territory planning, lead management, process standardization, sales enablement, sales compensation design and forecast accuracy
Collaborate with Marketing on lead quality standards, attribution frameworks, and automation workflows
Enhance Customer Success operations through health scoring, onboarding optimization, and expansion playbooks
Own the complete revenue technology ecosystem
Build and maintain data infrastructure ensuring a single source of truth across all systems
Deliver executive-level dashboards providing real-time visibility into pipeline health, forecast accuracy, funnel conversion, and revenue performance
Drive data integrity, governance, and standardization
Own revenue forecasting methodology and delivery of accurate pipeline predictions
Partner with Finance on ARR planning, quota setting, and capacity modeling
Drive organizational transformation toward a unified, data-driven revenue culture
Build trusted partnerships with Sales, Marketing, Customer Success, and Partnerships leadership while mentoring the RevOps team
Requirements
10+ years of progressive experience in revenue operations, business operations, sales operations, or marketing operations roles within B2B SaaS companies, OR equivalent experience scaling go-to-market functions in high-growth environments or management consulting
Demonstrated success scaling RevOps functions in high-growth B2B SaaS companies (preferably $25M-$100M+ ARR) with deep expertise in revenue forecasting, territory & capacity planning, quota setting, pipeline management, and sales methodology
Strong background in data analysis and business intelligence, with proven ability to design and build dashboards, define KPIs, and derive actionable insights from complex datasets
Hands-on expertise with core RevOps technology stacks: CRM platforms (Salesforce preferred), marketing automation (HubSpot, Marketo, or equivalent), customer success platforms, revenue intelligence tools, and BI/analytics platforms (Tableau, Looker, or equivalent)
Proven track record of driving cross-functional alignment, influencing without direct authority, and leading organizational change in matrixed environments
Excellent project management skills: ability to manage multiple initiatives simultaneously, prioritize effectively, and drive execution across teams with accountability for results
Outstanding communication and storytelling ability
Strategic thinking combined with operational rigor