Vice President of Operations

The Portfolio Group, under the Workplace Experience Group umbrella, delivers seamless experiences from the breakroom to the boardroom, providing a signature suite of services for each unique business portfolio. Our team builds partnerships that excel, creating experiences that break the mold, where convenience, consistency, and excellence are a given. One Partner. Infinite Solutions. Reporting to the Regional Vice President, the Vice President of Operations (VPO) serves as the senior operational leader and executive partner for a single, high‑profile financial services client with a portfolio of hospitality accounts spanning the United States and globally (North & South America). This role is responsible for delivering a consistently elevated hospitality experience while ensuring operational excellence, service innovation, and strong client partnership across all sites. The VPO will lead a geographically dispersed leadership team and oversee a broad scope of hospitality services, including cafés, pantries, executive dining rooms (EDR), conferencing, and C‑suite guest experiences. This individual will be highly visible with the client, proactive in anticipating needs, and accountable for aligning service delivery to evolving client expectations within a subsidy contract model. The role requires a strong in office presence in NYC and regular travel to portfolio locations. This is an in office or travel only position.