Vice President of Maintenance Operations Job at Associa (San Diego)

Job Description

The Vice President of Maintenance Operations has P&L ownership and accountability to include budgeting, forecasting, and profitability. This role oversees all Company maintenance personnel in our Landscape, Maintenance, Janitorial and Construction Divisions, and is responsible for driving sales, delivering services, business development, and the overall success of the divisions to achieve annual objectives including high levels of client satisfaction. This role reports directly to Branch President with dotted line to Regional RVP and RFSD of Maintenance.

Job Responsibility

Maintain and enhance current vendor program, including establishing new services and vendor relationships to support new services, and sustaining existing relationships
Reports directly to Branch President with dotted line to Regional RVP and RFSD of Maintenance
Execute capital and reserve study projects, in addition to evaluating problematic systems, determining what repairs need to be performed, and preparing cost estimates
Serves both internal and external clients and board members within many different disciplines such as landscape maintenance, janitorial, plumbing, electricity, and other general repairs
Involved with the hiring of workers and ensuring staff follow appropriate federal and state safety guidelines
Safety training of maintenance staff per OSHA requirements
Prepare preliminary project plan and assist in obtaining project scope of work
Financial analysis and creation of project budget in collaboration with the Board of Directors
Work in partnerships with community managers to provide Board of Directors with funding recommendations on capital and reserve projects
Solicit proposals, coordinate site walks (as needed), and development of bid comparison matrix for presentation to the Board of Directors
Conduct contractor interviews, as needed
Provide continuous flow of communication to all stakeholders, including the Community Manager, board and membership, and trades
Regular updates to BP, leadership team
Regular updates downstream on progress to plan
Review of payments and invoice processing as it related to vendor contracts, including review of all project change orders
Project close out management
including, but not limited to, punch list development and monitoring, final payments, homeowner surveys and project warranty documents
Work with Branch, Regional and National Leadership to prepare annual branch budget and forecasts
Gratitude, incentive, and team building initiatives
Timely billing, invoicing, and end of month adjustments/accruals
Financial accountability for total branch maintenance revenue and margin goal results

Requirements

Employee management and team building skills
Strong capabilities in bidding/estimating repair and maintenance projects
Knowledge of Exactimate and/or similar software
Knowledge of Microsoft Office products (Word, Excel, Outlook, etc.) at an intermediate level
Knowledge of contract and vendor agreements
Knowledge of bid request and scopes of work
Ability to manage P&L's with financial responsibility for the division
Knowledge of company policies, procedures and forms at a proficient level
Knowledge of State or local governmental safety requirements
Knowledge of general maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
Knowledge of electrical and plumbing codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
Knowledge of HVAC, including codes and maintenance requirements, (documentation, safety, required reporting, regulations, etc.)
Knowledge of OSHA worksite and personal safety requirements
Confidentiality and discretion in the performance of all duties and responsibilities
Time management and time critical prioritization skills
3 - 5 years of directly related or closely related experience
Supervisory experience within the construction/maintenance sector
High School Diploma or GED Required, AA or BA preferred

What we offer

World-Class Training
Additional Income Opportunities
CAI (Community Association Industry) Course/Designation Assistance
Paid Time Off/Holidays
Comprehensive Medical Benefits
Wellness Incentives
Mileage Reimbursement
Company Cellphone
Company Vehicle
incentives
bonus eligibility

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Vice President of Maintenance Operations

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