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Vice President of Lodging Operations

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Vail Resorts

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Location:
United States

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Category:
Hospitality and Tourism

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Contract Type:
Not provided

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Salary:

200000.00 - 225000.00 USD / Year
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Job Description:

The Vice President of Lodging Operations supports the Hospitality Division of Vail Resorts with the execution and oversight of hospitality operations at the following mountain resorts: Park City, Crested Butte, Tahoe (Northstar, Heavenly, & Kirkwood), the Northeast (Okemo, Mount Snow & Hunter) and Mid-Atlantic (Liberty & Seven Springs). The position serves as the direct reporting line for the market’s senior directors and general managers, while also acting as the primary relationship manager for select homeowner associations and other key external stakeholders. In addition to driving operational and financial performance across the markets, this leader plays a critical role in shaping and executing the Hospitality division’s growth strategy.

Job Responsibility:

  • Serve as primary support for the market senior leaders overseeing all lodging (except for third-party managed properties in the markets), food & beverage, golf and other ancillary business operations
  • Responsible for all results of the respective hospitality markets, including financial, guest service, brand standards/quality control, employee experience, safety/workers compensation, and other operational measures
  • Responsible for the growth of the hotel and property management/rental management portfolio and services in the respective markets
  • Partner with key stakeholders across the organization, including mountain division, legal, sales, marketing, accounting, human resources, IT and other departments to maintain and direct operations of the respective markets
  • Maintain executive level relationships with vacation rental homeowners, HOA presidents and boards, and other external stakeholders
  • Serve on boards in the local community based on needs and requirements
  • Contribute as a core member of the Hospitality Senior Leadership Team on a recurring and regular basis
  • Lead and inspire employees to achieve maximum performance and potential through rigorous prioritization and resource allocation. Actively promote and enhance the company’s culture and vision through leadership and accountability for employee engagement
  • Maintain high ethical and moral standards, serving as an example to the team
  • Work on special projects as requested by the VP/COO of Hospitality
  • Work at all levels in the organization to identify innovative ideas and initiatives that will build value for the company
  • Other duties as assigned

Requirements:

  • 7+ years of senior leadership experience in hospitality operations and property management/vacation rentals
  • multi-site operational leadership
  • experience with spa, F&B, golf, or similar, preferred
  • Demonstrated expertise in managing executive-level relationships with homeowner associations (HOAs), including HOA presidents and boards
  • Proven ability to navigate complex stakeholder environments, foster trust, and drive alignment between property operations and HOA governance
  • Experience serving on HOA boards or community advisory groups is preferred
  • Proven track record achieving targeted financial and guest experience results
  • Consistent dedication to operational excellence, employer brand building and continuous improvement
  • College degree, preferred degree in Hospitality Administration or equivalent work experience
  • Above average proficiency in Microsoft Office Suite required
  • Excellent oral and written communication skills required
What we offer:
  • Ski/Mountain Perks! Free passes for employees, employee discounted lift tickets for friends and family AND free ski lessons
  • MORE employee discounts on lodging, food, gear, and mountain shuttles
  • 401(k) Retirement Plan
  • Employee Assistance Program
  • Excellent training and professional development
  • Health Insurance
  • Medical Insurance, Dental Insurance, and Vision Insurance plans (for eligible seasonal employees after working 500 hours)
  • Free ski passes for dependents
  • Critical Illness and Accident plans

Additional Information:

Job Posted:
December 31, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
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