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Vice President of Engineering

https://www.ikea.com Logo

IKEA

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Location:
United States, Conshohocken

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Category:
IT - Software Development

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Contract Type:
Employment contract

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Salary:

214000.00 - 318250.00 USD / Year

Job Description:

This domain is at the heart of how we manage customer data, build trust, personalize experiences, and turn customer intent into meaningful interactions. From CRM and loyalty to personalization and digital trust, you’ll lead the teams that power the platforms behind the IKEA Loyalty Program, omnichannel engagement, and customer data excellence.

Job Responsibility:

  • set and execute the strategic agenda for the Customer Domain within Digital Technology, including customer data management, loyalty, personalization, and digital trust platforms
  • lead the development and delivery of a robust technology roadmap that supports omnichannel engagement and customer data excellence
  • drive the adoption of modern engineering practices, including automation, scalability, and continuous integration/delivery
  • act as a visionary leader and role model, inspiring and developing a large team of engineers (internal and external) while attracting top talent
  • collaborate closely with product counterparts to develop technical strategies aligned with business outcomes and customer experience goals
  • represent IKEA externally and internally as a senior technology leader, advocating for innovation and digital transformation
  • own the end-to-end technology lifecycle—from strategy and design to implementation, support, and operations—ensuring reliable and effective delivery
  • monitor industry trends and emerging technologies to identify opportunities that enhance operational capabilities and customer experiences
  • promote a culture of continuous learning, inclusion, and collaboration through communities of practice and inner source principles
  • take shared ownership of business outcomes and act as the single point of contact for all technology aspects in your domain

Requirements:

  • 15+ years of experience leading large, multi-disciplinary engineering teams across multiple locations
  • proven track record of driving technological transformation in fast-paced, complex environments
  • strong leadership and people development skills, with experience managing teams of similar size and impact
  • deep understanding of agile development practices and modern software engineering principles
  • passion for customer-centric technology and data, personalization, and digital trust
What we offer:
  • generous paid time off, holiday and sick time
  • WiselyPay – get earned wages up to two days early
  • paid KinderCare tuition discount
  • retirement and bonus plans
  • co-worker discount, meal deal, and referral bonus
  • pet insurance program
  • education assistance and learning programs
  • safety shoe reimbursement
  • 24/7 telehealth visits
  • dental and vision plans
  • medical and Rx plans (must work min. 20 hrs/wk)
  • a fun and inclusive work environment

Additional Information:

Job Posted:
July 22, 2025

Employment Type:
Fulltime
Work Type:
Hybrid work
Job Link Share:
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