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The Vice President of Engineering will be responsible for leading One Call’s product and quality engineering teams, reporting to the CTO. This role will lead a global team of 150+ engineers and will play a critical role in transforming our technology organization to deliver integrated, AI-driven solutions across our lines of business, modernize our tech stack and help deliver on our vision to become the leading care coordination platform in the industry.
Job Responsibility:
Define and execute the engineering strategy aligned with One Call’s digital platform vision and care coordination objectives
Serve as a key partner to the CTO and Product leadership in roadmap planning, platform architecture, business impact delivery and driving innovation through technology at One Call
Drive the implementation of AI-driven capabilities across our development processes and products to accelerate delivery, improve quality and drive step change business impact
Champion a culture of speed, accountability, and continuous improvement across engineering
Lead all software development teams across multiple domains, ensuring alignment with business priorities and product roadmaps
Oversee Quality Engineering, driving automation, continuous testing, and reliability across the SDLC
Implement modern engineering practices including CI/CD, DevSecOps, and agile methodologies to accelerate time-to-impact
Drive modernization of legacy systems and reduction of technical debt through architectural improvements and platform investments
Establish engineering standards, reusable frameworks, and scalable design patterns that support long-term growth
Partner with Enterprise Architecture and Data teams to ensure cohesive platform strategy and interoperability
Collaborate with Product, Delivery, IT, and Security leaders to ensure seamless execution across the technology organization
Work closely with business stakeholders to understand needs and translate them into scalable technical solutions
Build and lead a high-performing engineering organization with strong technical leadership, coaching, and succession planning
Recruit, develop, and retain top engineering talent
foster a culture of innovation, collaboration, and continuous improvement
Assess and evolve team structure to support agility, scalability, and cross-functional collaboration
Define and track KPIs for engineering velocity, quality, system performance, and team productivity
Drive measurable improvements in deployment frequency, lead time for changes, defect rates, and customer satisfaction
Requirements:
15+ years of progressive experience in engineering leadership roles with at least 4+ years serving as a VP-level leader
Proven track record of leading large-scale engineering transformations in high-growth or private equity environments
Deep expertise in modern software development, cloud-native architectures, agile delivery, and quality engineering
Experience managing organizations of 100+ people, including distributed teams and contractors
Hands-on experience with enterprise-scale applications across multiple business domains
Strong understanding of hybrid cloud environments, microservices architecture, and containerized deployments
Experience with CI/CD pipelines, automated testing frameworks, and DevSecOps practices
Strong financial acumen and vendor management experience
Exceptional communication, executive presence, and stakeholder engagement skills
Experience partnering with C-suite leaders and Boards on technology strategy and execution
Expertise in .NET, SQL Server, RESTful APIs, and modern front-end frameworks
Familiarity with cloud platforms (e.g., Azure, AWS), Kubernetes, Docker, and scalable deployment architectures
Experience with enterprise integration patterns, including iPaaS layers, EDI, API gateways, and service orchestration
Strong understanding of software engineering principles, architecture, and design
Demonstrated ability to lead engineering teams in solving complex business problems
Excellent written and oral communication skills
Strong interpersonal and leadership skills with the ability to influence across functions
Ability to work in an environment that aligns with the company's diversity, equity, inclusion and belonging standards
Demonstrate our core values of Think Big, Go Fast, Deliver Awe, Win Together, and Care Deeply
What we offer:
Remote Work: We are a remote-first company, and almost all positions receive the flexibility of working from home
Generous Time Off: Besides 8 company holidays and 2 personal days every year, all colleagues receive a minimum of 18 days of paid time off
Comprehensive Benefits Package: Including medical, dental, vision, and pet insurance
401(k) matching program
and company-paid life insurance and short and long-term disability coverage
Supportive Services: We offer a Colleague Assistance Program that provides free counseling and financial services, and our One Call Foundation, a non-profit arm of our company, provides colleagues financial assistance during times of unexpected hardships
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