Vice President of Customer Success Job at JH Rose Logistics (El Paso)

Vice President of Customer Support and Integrations

As Vice President of Customer Support and Integrations at PPRO, a global local p...

Location

United Kingdom , London

Salary:

Not provided

PPRO GmbH

Expiration Date

Until further notice

Requirements

Executive Customer Success Leadership: A proven track record of leading, building, and scaling high-performing Customer Support and/or integrations organisations within a complex, global B2B environment, preferably within SaaS or FinTech
Operational Excellence & Process Transformation: Extensive experience in identifying systemic operational inefficiencies, designing, and successfully implementing large-scale process optimisation and automation initiatives that significantly improve customer experience and business outcomes
Strategic Acumen & Execution: Demonstrated ability to translate overarching business strategy into actionable customer success initiatives, driving their execution with a focus on measurable results and long-term impact
Payments Industry Acumen: A strong understanding of financial services or payment industry dynamics, particularly related to complex B2B customer journeys, including onboarding, KYC, and lifecycle management
Exceptional Executive Stakeholder Management: Proven ability to influence, negotiate, and build consensus with senior leadership and diverse cross-functional teams (e.g., Product, Engineering, Legal, Compliance, Sales, Marketing) to achieve shared customer and business objectives
Analytical & Data-Driven Decision Making: Highly adept at leveraging data to define strategic KPIs, identify trends, forecast outcomes, and make informed decisions that drive customer success and operational efficiency
Empathetic & Inspirational Leader: A natural ability to inspire, motivate, and develop teams, fostering an environment of psychological safety, high performance, and continuous learning
Global Communication & Influence: Superior communication, presentation, and negotiation skills, capable of effectively engaging with global stakeholders at all levels and simplifying complex concepts
Bias for Action & Adaptability: A proactive approach to challenging the status quo, taking calculated risks, making decisive actions with imperfect information, and iterating quickly in a fast-paced, evolving landscape

Job Responsibility

Strategic Leadership & Team Development:Build, mentor, and lead a high-performing, globally distributed customer-facing organisation across Commercial Support, Technical Account Management, and Solutions Engineering. You will define the structure, roles, and career paths for teams of 20+ professionals across Europe, LATAM, APAC, and the US, ensuring scalability, accountability, and continuous improvement
You will set clear OKRs and performance standards, foster a culture of ownership and deep collaboration, and ensure the teams act as proactive, embedded strategic partners to both customers and internal stakeholders
You will shape the long-term strategy for global support and customer integrations, driving a transformation agenda focused on automation, AI-enabled workflows, and data-driven decision-making, while partnering closely with cross-functional teams to ensure customers succeed with PPRO
Elevate Customer Support & Operational Efficiency: Define and oversee the strategic vision for a seamless, efficient, and commercially aligned customer/ prospect integration journey
Drive significant operational efficiencies and automation across all onboarding and support processes to enhance scalability and reduce manual effort
Champion End-to-End Customer Lifecycle Management: Develop and implement a comprehensive strategy for ongoing customer engagement, ensuring a consistent and proactive experience across merchant applications, Local Payment Method activations, and product/technical documentation
Oversee the continuous improvement of customer-facing tools (e.g., Welcome Portal) for recurring tasks, reporting, and self-service
Establish robust governance models, clear ownership, and efficient escalation paths for all customer interactions
Create & Scale the Customer Success Framework: Design, implement, and continuously refine a consistent, transparent, and scalable Customer Support playbook, including best practices, processes, and tools
Define and champion Service Level Agreements (SLAs) and comprehensive Customer Experience (CX) metrics across the entire customer journey

What we offer

Hybrid working - We offer a hybrid structure with a 3 days / week on site expectation
work from abroad policy, enabling employees to work remotely for up to another 30 days per year
Learning and Development - We offer a GBP 500 annual budget to support your professional growth
leadership cafés, on-the-job training
Insurance - medical insurance (BUPA health care plan)
a 5% matching pension plan through Now Pensions
Enhance Family Leave
Workplace Nursery Scheme - Save on childcare through salary exchange
Gym membership - PPRO helps contribute towards the costs of your gym membership
Mental Health Platform - one-on-one therapy, chat therapy, therapist-led courses, guided meditations, and more

Fulltime

Vice President of Operations

We are seeking a strategic, hands-on Vice President of Operations to lead and sc...

Location

United States , Milwaukee

Salary:

200000.00 - 250000.00 USD / Year

Goodwin Recruiting

Expiration Date

Until further notice

Requirements

10+ years of progressive operations leadership experience in commercial landscaping
Proven success leading large, geographically dispersed teams
Strong financial acumen with experience managing multi-million-dollar P&Ls
Demonstrated ability to drive operational improvements, margin expansion, and scalable growth
Experience supporting acquisitions and integration preferred
Bachelor's degree required
MBA or advanced degree a plus
Willingness to travel regularly (national scope)

Job Responsibility

Lead day-to-day operations across multiple regions/branches, ensuring consistent execution of company standards
Drive efficiency, productivity, and profitability across maintenance, enhancement, irrigation, snow, and specialty services
Establish and monitor KPIs related to safety, quality, labor efficiency, retention, customer satisfaction, and EBITDA
Own operational P&L performance in partnership with finance and regional leadership
Develop and execute annual operating plans, budgets, and forecasts
Identify and implement cost-control initiatives while maintaining service quality
Build, coach, and develop Regional Directors, General Managers, and Branch Managers
Create a culture of accountability, safety, and continuous improvement
Support leadership development, succession planning, and talent retention initiatives
Champion a strong safety culture across all operations

What we offer

Competitive executive compensation package (base + bonus + long-term incentives)
Comprehensive benefits (medical, dental, vision, 401(k) with match)
Opportunity to play a key leadership role in a growing, national organization
Collaborative executive team and strong platform for long-term career growth

Fulltime

Vice President of Sales (Senior Living)

The Vice President Sales is responsible for leading sales advancement across var...

Location

United States , Dallas

Salary:

Not provided

Rittenhouse Village At Michigan City

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business, marketing, or related field
Master’s in business administration, preferred
5 – 7 years’ sales leadership
5 - 7 years Senior Living sales experience
Project management experience desired
Ability to communicate effectively in writing and verbally at all levels of the organization
Ability to read and interpret documents, including procedural manuals and training materials
Ability to write reports and correspondence communication
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to compute ratios, percentages, and comparisons to properly evaluate data

Job Responsibility

Lead management company leadership in sales system interaction, enablement, and engagement
Engage with Capital Partner leaders to instill confidence in delivering results
Contribute to the sales areas of the Learning and Development department
Maintain congruency with marketing / sales campaigns and promotions
Day to Day collaboration with VP Marketing to maximize lead generation and conversion
Create specific community positioning of each lifestyle option that make sense and deliver the desired outcomes
Contribute to choosing Business Optimization Group communities
Review results on a regular basis and provide direction and guidance for best outcomes
Connect with Business Optimization and Assimilation leadership to ensure smooth transitions into the establish management structure
Present sales subject matter expertise to the expansion of new products including the Choreograph brand

Fulltime

Executive Vice President of Sales

We are looking for a visionary executive and enterprise sales authority for Sure...

Location

Denmark

Salary:

Not provided

Randstad

Expiration Date

June 29, 2026

Requirements

A rich commercial background with progressively increasing responsibilities in an international enterprise sales environment culminating in a senior role with both strategic and general management responsibilities
Navigating regulated sectors with complex operating standards such as Aviation, Maritime, Space, Infrastructure (e.g. sustainable energy) or Telecom
Building and maintaining durable executive relationships with global customers in a multi-cultural environment
Managing and thriving in complex, multi-stakeholder enterprise sales cycles at the seven-figure TCV level
Proven experience in developing and mentoring high-performing international teams including business development, sales, account management, and subject matter experts
Direct aviation experience is advantageous but not a mandatory requirement
Creative, collaborative and disciplined with a strong dedication to customer success
Humble yet authoritative, naturally earning the team's trust as an advocate for their success
Have the courage to challenge legacy thinking at all levels and to strive for continuous improvement of high-performance culture
Thrives in an international, remote work environment and agile setting with a high degree of autonomy

Job Responsibility

Craft corporate sales strategies that include relevant, measurable objectives and execute tactical plans within agreed general management parameters that deliver strong and durable revenue growth
Establish a rigorous enterprise sales and account management culture by implementing best-practice methodologies, repeatable processes, and continuous learning/training programs
Develop an action oriented, fact-based commercial reporting system and take personal ownership for delivering regular board level reports that identify risk and reflect measurable progress toward achieving corporate goals
Build your team and implement structured talent development and performance management
Lead from the front with significant hands-on involvement managing complex buying centres and closing value-based, enterprise sales opportunities
Undertake intensive, personal face-to-face outreach with your staff and their customers during the first six months
Establish a continuous market feedback loop through your customer facing organization
Transform SureWx's corporate value into profitable relationships with senior/executive members from multiple operating groups within the airline's organization

What we offer

Executive compensation package
Comprehensive benefits
Performance bonuses
Regular in-person meet-ups

Vice President of Sales

We are hiring on behalf of our client, an industry-leading company within the US...

Location

United States

Salary:

200000.00 - 220000.00 USD / Year

Kaizen Global

Expiration Date

Until further notice

Requirements

Proven track record of success in the US signage industry
Strong leadership experience with a focus on coaching and team development
Demonstrated ability to drive revenue and open new markets
Experience managing complex, multi-location client programs
Strategic mindset with hands-on execution capability
Excellent communication and stakeholder management skills

Job Responsibility

Lead, develop, and mentor a high-performing national sales team
Drive revenue growth and expand into new markets
Partner with SLT to align sales strategy with overall business objectives
Oversee and execute multi-site program rollouts for large enterprise clients
Build strong relationships with key stakeholders and customers
Implement scalable sales processes and performance metrics

What we offer

Performance-based bonus structure
Comprehensive benefits package

Fulltime

Vice President of Sales

Reporting to the President and COO, the Vice President of Sales is responsible f...

Location

United States

Salary:

180000.00 USD / Year

Tyfone

Expiration Date

Until further notice

Requirements

Bachelor’s degree in a related field (Master’s degree preferred)
12+ years of progressive sales leadership experience in fintech, SaaS, or digital banking
Demonstrated experience leading and scaling national sales organizations
Proven track record of exceeding revenue targets in growth-stage environments
Experience selling into community banks and/or credit unions
Strong financial acumen with experience managing quotas and compensation plans
Deep understanding of digital banking buying cycles and enterprise sales motions

Job Responsibility

Develop and execute a national sales strategy aligned with multi-year growth targets
Establish disciplined forecasting processes with board-ready reporting and pipeline inspection rigor
Define ideal customer profiles and territory coverage models across community banks and credit unions
Lead complex enterprise sales cycles and build executive-level relationships
Design scalable compensation structures and performance management frameworks
Recruit, develop, and mentor a high-performing consultative sales organization
Drive CRM excellence, data-driven pipeline management, and measurable conversion improvement
Partner with Marketing, Product, and Customer Success to ensure revenue alignment and expansion growth

What we offer

Competitive salary and bonus structure
Comprehensive benefits package including health, dental, and 401(k)
Dynamic work environment with passionate, driven colleagues
Opportunity to shape the future of digital banking and payments on a global scale

Fulltime

Vice President of Revenue Operations

Arize is seeking a strategic and operationally excellent Revenue Operations Lead...

Location

United States , San Francisco

Salary:

250000.00 - 350000.00 USD / Year

Arize

Expiration Date

Until further notice

Requirements

10+ years of progressive experience in revenue operations, business operations, sales operations, or marketing operations roles within B2B SaaS companies, OR equivalent experience scaling go-to-market functions in high-growth environments or management consulting
Demonstrated success scaling RevOps functions in high-growth B2B SaaS companies (preferably $25M-$100M+ ARR) with deep expertise in revenue forecasting, territory & capacity planning, quota setting, pipeline management, and sales methodology
Strong background in data analysis and business intelligence, with proven ability to design and build dashboards, define KPIs, and derive actionable insights from complex datasets
Hands-on expertise with core RevOps technology stacks: CRM platforms (Salesforce preferred), marketing automation (HubSpot, Marketo, or equivalent), customer success platforms, revenue intelligence tools, and BI/analytics platforms (Tableau, Looker, or equivalent)
Proven track record of driving cross-functional alignment, influencing without direct authority, and leading organizational change in matrixed environments
Excellent project management skills: ability to manage multiple initiatives simultaneously, prioritize effectively, and drive execution across teams with accountability for results
Outstanding communication and storytelling ability
Strategic thinking combined with operational rigor

Job Responsibility

Establish unified revenue goals and KPIs across Sales, Marketing, Customer Success, and Partnerships aligned to company objectives
Drive alignment through annual & quarterly planning, business reviews, and operating cadences
Define end-to-end customer lifecycle strategy with formalized handoffs and SLAs
Own and optimize end-to-end revenue operations across all go-to-market motions
Drive sales operations excellence through territory planning, lead management, process standardization, sales enablement, sales compensation design and forecast accuracy
Collaborate with Marketing on lead quality standards, attribution frameworks, and automation workflows
Enhance Customer Success operations through health scoring, onboarding optimization, and expansion playbooks
Own the complete revenue technology ecosystem
Build and maintain data infrastructure ensuring a single source of truth across all systems
Deliver executive-level dashboards providing real-time visibility into pipeline health, forecast accuracy, funnel conversion, and revenue performance

Fulltime

Vice President Of Commercial Sales

Allied Universal® Technology Services is seeking a results-driven Vice President...

Location

Salary:

150000.00 - 210000.00 USD / Year

Allied Universal®

Expiration Date

Until further notice

Requirements

High School Diploma
5+ years leading leaders at the Director level or above
10+ years of B2B sales experience
Proven success managing multi-region commercial sales teams
Strong track record in commercial and mid-market sales environments with high volume and shorter cycles
Experience in field services, low voltage, or related industries such as security, fire and life safety, structured cabling, or audio visual
Demonstrated success selling project-based solutions, service and maintenance contracts, and recurring revenue offerings
Experience selling to both direct end-user customers and general contractors or construction channels

Job Responsibility

Lead, develop, and scale a regionalized commercial sales organization consisting of Commercial Sales Directors and Commercial Sales Representatives
Own performance against bookings, revenue, and RMR growth targets
Establish accountability, forecasting rigor, and KPI management
Drive a high-velocity commercial sales motion with strong pipeline discipline
Grow a blended revenue model including project-based installations, service and maintenance agreements, break/fix and T&M work, and managed or hosted solutions
Increase RMR penetration and service attach rates
Drive expansion within existing accounts alongside new logo acquisition
Optimize sales coverage across end-user customers and general contractors or builders
Partner with Marketing to enhance lead generation, regional campaigns, and vertical targeting
Work closely with Operations leadership to ensure alignment between sales commitments and delivery capacity

What we offer

Base salary range: $150,000 - $210,000 + 35% Bonus Potential
Medical, dental, vision, retirement plan, basic life, AD&D, and disability insurance
Eight paid holidays annually, five sick days, and four personal days
Executive flex time off plan

Fulltime

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Vice President of Customer Success

Job Description

Job Responsibility

Requirements

Nice to have

What we offer

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