Vice President of Client Services Job at Robert Half (San Francisco)

Vice President, Client Services

Gigantic Playground, a CourtAvenue company, is a creative technology agency focu...

Location

United States , San Diego; Orlando; Los Angeles; Seattle; Chicago; New York

Salary:

Not provided

CourtAvenue

Expiration Date

Until further notice

Requirements

12–15+ years of experience in client services, account leadership, or related roles within a creative technology, digital, or experiential agency
Significant experience leading executive-level client relationships and large, multi-disciplinary accounts
Demonstrated success driving organic growth and long-term partnerships across complex client organizations
Experience working closely with senior leaders across strategy, creative, technology, and operations
Bachelor’s degree in Business, Marketing, Communications, or a related field (or equivalent professional experience)
Comfort operating in a fast-paced, high-growth agency environment with senior-level accountability
Ability to travel as needed to support key clients and partnerships

Job Responsibility

Own executive-level client relationships across Gigantic Playground’s most strategic accounts, and CourtAvenue network, serving as a trusted partner and advisor to senior client leadership
Define and guide overall client strategy focused on innovation, long-term growth, and sustained partnership value
Drive organic growth across key accounts by identifying expansion opportunities, shaping new initiatives, and converting strategy into revenue
Partner closely with executive leadership, Operations, and Delivery teams to align client strategy with agency capabilities, capacity, and financial goals
Build account leadership and client services teams, setting standards for excellence in client engagement, delivery collaboration, and relationship management
Guide and approve Statements of Work (SOWs), renewals, and account expansions in partnership with operations and finance leadership
Serve as senior escalation point for complex client issues, ensuring proactive resolution and long-term relationship strength
Represent Gigantic Playground at the executive level with clients, partners, and industry stakeholders
Mentor and develop senior client leaders, fostering a culture of accountability, optimism, and growth-oriented thinking
Help shape agency positioning, go-to-market strategy, and thought leadership in collaboration with marketing and executive leadership

Fulltime

Executive Vice President of Growth & Client Relations

American Dining Creations (and its parent company, American Food & Vending) is s...

Location

United States

Salary:

195000.00 - 300000.00 USD / Year

American Food & Vending

Expiration Date

Until further notice

Requirements

Bachelor’s degree in business administration, marketing, or a related field and/or MBA preferred
Minimum of 15 years of leadership experience (including vp level) in sales management, business development, or a related role, driving revenue growth
Business to business sales experience or experience in contract food services preferred
Familiarity with sales tools such as Salesforce
Strong leadership and team management skills, with the ability to inspire and motivate a diverse sales team
Exceptional communication and interpersonal skills, with the ability to build and maintain relationships and understand customer behavior
Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities effectively
Willingness to travel as needed to support growth initiatives and sales activities

Job Responsibility

Coach and inspire Company sales professionals to create and implement growth strategies that align with our business objectives
Analyze data and market trends to develop growth initiatives, enhance customer acquisition and retention and increase market share
Build and nurture relationships with industry stakeholders to expand our market presence and business opportunities
Collaborate with marketing on developing marketing campaigns, sales initiatives, social strategy, and client journey
Work together with cross-functional teams to align growth strategies with overall business objectives
Monitor and report on key performance indicators (KPIs) related to growth and sales activities, production, customer acquisition costs, etc
Review and approve company contract renewals, new business proformas and proposals, outlining areas of negotiation
Oversee the development of sales training programs and initiatives to enhance the skills and performance of the sales team, retain top sales professionals, ensure customer satisfaction
Ensure compliance with company policies, standards, and legal regulations in all growth activities
Prepare and present regular reports to the executive team on growth initiatives and outcomes

What we offer

Weekly Pay
401K with company match
Employee Assistance Program
Eligible employees offered Medical, Prescription, Dental, and Vision Plans
FSA/HSA
Ongoing training and development programs
Bonus Programs for eligible positions

Fulltime

Senior Vice President, Client Executive - Investor Services

Are you looking for a career move that will put you at the heart of a global fin...

Location

United Kingdom , London

Salary:

Not provided

Citi

Expiration Date

Until further notice

Requirements

Significant experience in a global financial institution with experience in Client Relationship management experience
Experience of managing by influence and demonstrated ability to manage complex issue resolution
Self-starter, good problem solver, results oriented
Proven track record of cross selling skills
Ability to take ownership and execute solutions with appropriate urgency
Excellent written and verbal communication skills and the confidence to handle external meetings and discussions with Clients
Client Executive must have an in-depth level of knowledge of the Custody and Funds industry, the client segment and good cross product knowledge of the services provided by Citi and the ability to bring all elements together seamlessly thus delivering the right solution for the client
The ability to multitask and constantly assess and change priorities in line with the demands of the business and Client base
Willingness and motivation to maintain a steep learning curve, keeping in tune with the business, client demands and global market developments
A strong understanding of the regulatory, risk and control environment impacting our business

Job Responsibility

Relationship Management: Build long lasting trusted client relationships – be a trusted advisor, act as clients advocate within Citi
Leads and coordinates negotiation of all legal contracts and business / risk updates (with oversight from Legal and Product)
Provides client with thought leadership on regulatory, industry and product solutions
Work in partnership with Citi teams and the client to ensure Citi is a top provider for the client
Understands existing and future products to propose recommendations
Ultimately responsible for Knowing the Client (KYC) and all associated approvals
Financial: Client facing role responsible for the retention of existing revenue and generating of new revenue with their client through cross-selling
Understanding the client wallet, driving organic growth and the identification and execution of cross sell opportunities
Accountable for client profitability and efficiency
Negotiates pricing and terms for new products (in partnership with the Product organisation)

What we offer

Generous holiday allowance starting at 27 days plus bank holidays
increasing with tenure
A discretional annual performance related bonus
Private medical insurance packages to suit your personal circumstances
Employee Assistance Program
Pension Plan
Paid Parental Leave
Special discounts for employees, family, and friends
Access to an array of learning and development resources

Fulltime

Quant Prime Services Client Service Assistant Vice President

Embark on this exciting opportunity as an Assistant Vice President in our Quant ...

Location

China , Hong Kong

Salary:

Not provided

Barclays

Expiration Date

Until further notice

Requirements

Strong knowledge of low latency trading technologies
Practical experience with FIX protocol
Ability to automate and analyse large datasets
Experience in electronic trading environments
Advanced analytical skills
Equity market knowledge
Korean language fluency will be highly advantageous

Job Responsibility

Execute trades and manage risk within a defined portfolio of financial instruments
Stay informed about market trends and developments to make informed trading decisions
Execution of buy and sell orders or pricing of liquidity in various financial instruments while adhering to the bank's trading strategies and risk parameters
Monitoring and analysis of global financial markets, economic indicators, news, and geopolitical events to identify trading opportunities and assess market risks
Management and monitoring of the risk associated with the trading portfolio and ensuring compliance with regulatory and internal risk management guidelines
Collaboration with research analysts and other teams to gather insights and information for trading decisions
Oversee start of day trading system readiness
Monitor intra day order flows
Manage trading exceptions and incident escalation
Work closely with Technology, Compliance, Trade Surveillance, and Operations to resolve trading issues

What we offer

Hybrid working
Structured approach to hybrid working with fixed 'anchor' days onsite
Supportive and inclusive culture and environment
Commitment to flexible working arrangements
Geographic reach, wide variety of functions, businesses, roles and locations
Chance to learn from a globally diverse mix of colleagues
Encouragement to embrace mobility

Fulltime

Services Financial Crimes Risk - High Risk Client Activity (Senior Vice President)

The Senior Vice President, Services Financial Crimes Risk is responsible for sup...

Location

Ireland , Dublin

Salary:

119760.00 - 179640.00 EUR / Year

Citi

Expiration Date

Until further notice

Requirements

Bachelor's or University degree required
Relevant experience in financial crime, regulatory compliance, or risk management within a financial institution
Strong understanding of Correspondent Banking obligations and regulations
Strong understanding of payments systems, including associated risks, challenges, and opportunities
Solid professional background in Financial Services, encompassing Financial Crime and/or Compliance, Business/Product Operations, and/or Risk and Controls
Knowledge and understanding of blockchain technology and digital assets (e.g. stablecoins, cryptocurrencies) and their associated financial crime risks
Familiarity with global cryptocurrency regulations and VASP licensing and compliance requirements
Strong interpersonal skills with the ability to engage effectively with clients and senior stakeholders
Ability to work independently and deliver to strict timelines and quality standards
Confidence to challenge where appropriate, escalate issues, and advocate for change when necessary

Job Responsibility

Monitor the client portfolio to ensure it remains within the business's defined risk appetite
Ensure the documentation and ongoing maintenance of control processes
Support the Secretariat function for the relevant committees governing client approval and client escalation matters
Document actions taken and track outstanding matters through to resolution by engaging the relevant stakeholders
Collaborate regularly with ICRM to ensure the correct interpretation and application of regulatory requirements
Assess proposed modifications to compliance policies, evaluate their potential impact, and engage key stakeholders to support effective implementation
Liaise with Compliance Assurance and Internal Audit to facilitate the timely resolution of identified issues
Maintain oversight through the review of metrics, monitoring of activity, and tracking of corrective action plans
Contribute to the preparation of presentations for senior management and governance committees, covering developments, emerging risks, control issues, and enhancements relating to higher-risk client activity
Escalate matters requiring immediate attention through appropriate channels

What we offer

A business casual workplace with a hybrid working model (up to 2 days working at home per week)
Competitive base salary (which is annually reviewed)
additional benefits that support you (and your family) to be well, live well and save well

Fulltime

Vice President of Technology

We are looking for a strategic technology executive to lead and strengthen the o...

Location

United States , Las Vegas

Salary:

Not provided

Robert Half

Expiration Date

Until further notice

Requirements

Bachelor's degree in information technology, computer science, engineering, business, or a related discipline
At least 12 years of progressive leadership experience across technology operations, enterprise platforms, engineering, or related functions
Demonstrated success managing complex business systems, including Salesforce or comparable platforms
Broad knowledge spanning applications, data, infrastructure, security, and cross-functional technology initiatives
Experience establishing governance practices, managing third-party vendors, and maintaining effective service delivery standards
Proven ability to influence executive stakeholders and lead teams operating across distributed or remote environments
Familiarity with technologies and methods such as AWS, Cisco environments, core infrastructure management, Agile Scrum, and enterprise hardware
Preferred background includes advanced education or experience in service-focused roles, consulting, finance, automation, analytics, or AI-driven initiatives

Job Responsibility

Direct the overall health and performance of enterprise technology platforms, including CRM, infrastructure, and collaboration environments, to ensure dependable day-to-day operations
Shape and execute a technology roadmap that supports organizational goals, improves service delivery, and enhances the experience of both internal users and clients
Oversee system administration, platform integrations, and ongoing enhancements to maintain scalability, usability, and business alignment
Establish disciplined release, change, and incident management practices that minimize disruption and improve reliability across the technology environment
Partner with business leaders in sales, marketing, finance, operations, and client-facing teams to identify practical solutions and prioritize high-value initiatives
Champion opportunities for automation, artificial intelligence, and process optimization that increase efficiency and create measurable business impact
Collaborate with data stakeholders to strengthen reporting consistency, improve data quality, and support analytics and AI-enabled initiatives with dependable governance
Work with security partners and service providers to uphold access controls, reduce technology risk, and support compliance-focused operating standards
Lead vendor and partner relationships, monitoring service quality, cost effectiveness, and accountability while refining the external support landscape as needed
Provide oversight for technology project delivery, ensuring initiatives are executed with quality, clear stakeholder communication, and strong business outcomes

What we offer

Medical, vision, dental, and life and disability insurance
401(k) plan
Free online training

Fulltime

Vice President Of Operations - Student Nutrition

Aramark Student Nutrition provides food and nutrition services to over 350 schoo...

Location

United States , Chicago

Salary:

180000.00 - 190000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor's degree required, master's degree desired
Minimum of 10-12 years of progressive responsibility, successful experience in general management with full P&L responsibility
food, facilities, or retail service sector preferred
Proven leadership and experience with managing effective client relationships that are high, wide and deep
Demonstrated leadership skills including broad knowledge of management practices and good business analysis/project management skills
Demonstrated ability to grasp a large, complex, global business at a base level and use this understanding to set overall strategy and drive business process improvement
Adept business savvy to effectively communicate and work with other executives in support of achieving business and systems goals
Strong business planning skills to complete strategic projects with implications for business areas with rapidly evolving business processes
Must possess a balanced perspective on strategic and tactical issues
Proven ability to manage numerous projects, as well as resources, remotely in a highly dispersed organization

Job Responsibility

Manage all facets of the area including sales, finance, human resources, and customer service including full P&L accountability
Drive new sales growth within existing client base and ensure the delivery of exceptional customer service to our clients
Develop short- and long-term operational strategies in partnership with senior team members and lead the design, development, and execution of those strategies to achieve measurable outcomes in a timely, cost-effective manner
Lead and manage a highly productive, motivated and driven team through strong communication, empowerment, reward, and coaching techniques
Maintain close working relationships with partner group in functional areas, including Sales, Human Resources, Finance, Marketing, Supply Chain, and Compliance
Partner with the business unit leaders and other key stakeholders to inspire change and implement new business processes.

What we offer

Medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

Regional Vice President of Growth

The Workplace Hospitality team builds dining and hospitality programs that work,...

Location

United States , Los Angeles

Salary:

180000.00 - 250000.00 USD / Year

Aramark

Expiration Date

Until further notice

Requirements

Bachelor’s degree from an accredited university required, MBA or Master’s preferred
A minimum of 15+ years of B2B sales experience in a services business, including strategic account development of new customer accounts, providing business solutions based on customer needs and client/ market environment
Prior experience required in managing a team of sellers and driving results through influencing their development and strategy
Experience in the corporate dining industry preferred
Expertise with a demonstrated, quantifiable record of progressively increasing responsibility in a sales function, ideally with large system sales and/or account management
Ideal candidate will have strategic account sales experience from Business Process Outsourcing Firms, Service Industries, or multi-national companies
combined with corporate experience in a strategic development, global business development or similar type role
Experience with a variety of client size selling multiple services/solutions required
Proven ability to take strategy from the concept stage to operational implementation, particularly in a role of influence across organizational structures
Strong and dynamic presentation skills

Job Responsibility

Act as a critical member of the regional leadership team in growing and retaining the business and exploring alternative choices and a full range of business solutions that add value to our clients
Identify and develop a go-to-market strategy to leverage the core competencies, while achieving a positive return on investment for the client and Aramark
Lead team to plan, develop and execute sales strategies tailored to potential clients
Serve as subject matter expert on competitive services and approaches within their respective territory
Innovate tools and protocols for proposals, presentations, etc that enhance our sales and retention efforts
Create and provide insights on lead generation, measures, and accountability platform
Serve as the relationship leader for consultants engaged within their geographies
Drive opportunities within existing accounts to cross-sell facilities, POM, and other Aramark service
Drive a winning sales and growth culture within the team through coaching and performance management strategies supported by data and dashboards

What we offer

Medical
dental
vision
work/life resources
retirement savings plans like 401(k)
paid days off such as parental leave and disability coverage

Fulltime

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Vice President of Client Services

Job Description

Job Responsibility

Requirements

What we offer

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