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Vice President Marketing Technology

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BrainWorks

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Location:
United States

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Category:
IT - Administration

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Contract Type:
Not provided

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Salary:

170000.00 - 200000.00 USD / Year
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Job Description:

This is a pivotal leadership role designed for an individual who can drive significant business impact through technological innovation and strategic execution. The ideal candidate will be an “A player” capable of assessing current engineering realities, cultivating a performance-driven culture, and delivering against a clear technology roadmap while ensuring continuous operational output. This is the top technology leadership position within the organization, offering full ownership of the technical direction and team.

Job Responsibility:

  • Act as a critical partner to business leaders, translating commercial and revenue objectives into clear technical requirements and strategic solutions
  • Implement and optimize structured SDLC processes to establish predictable, high-velocity release cycles
  • Introduce measurable engineering KPIs and performance dashboards
  • Lead, mentor, and evolve a diverse technical team
  • Provide executive leadership over both Information Technology and the core software and technical development product
  • Drive strategic AI initiatives aimed at enhancing call center efficiency, optimizing lead generation, and improving agent productivity
  • Oversee the deployment of intelligent routing, automation, and decisioning tools
  • Implement robust processes for build vs. buy decisions, system and vendor selection, and overall systems architecture
  • Proactively diagnose and resolve system performance bottlenecks
  • Oversee infrastructure management, critical vendor relationships, security protocols, and compliance
  • Articulate complex technical strategies, progress, and risks clearly and concisely to executive leadership and the board

Requirements:

  • 10–15+ years of progressive technology leadership experience
  • Proven history of successfully rebuilding or significantly improving engineering teams and processes in growth-stage environments
  • Demonstrated experience managing formal technical development teams (e.g., BA, QA, PM, Scrum Cycle, 2-week Sprints, Agile Development Methodology)
  • Experience managing IT operations, including infrastructure and end-user help desk functions
  • Hands-on experience deploying AI solutions in operational settings
  • Experience within regulated or compliance-sensitive industries is highly preferred
  • Familiarity with contact communications platforms, specifically a 5:9 dialer and its custom integrations, is a significant advantage
  • Technically adept enough to understand and guide architectural decisions
  • Familiarity with modern tech stacks including Python, PHP/Laravel, MySQL, PostgreSQL, JavaScript/React/Angular, and RESTful APIs
  • Strong business acumen
  • Exceptional leadership skills, executive presence, high accountability, and a low-ego, high-output approach

Nice to have:

  • Experience within regulated or compliance-sensitive industries
  • Familiarity with contact communications platforms, specifically a 5:9 dialer and its custom integrations
What we offer:
  • Performance Bonus
  • Equity: Profit interest participation
  • Medical, Dental, Vision & GAP Insurance (Day 1 eligibility)
  • 401(k) with company match
  • Generous PTO: 20 days accrued in year one
  • Hybrid work model preferred
  • Bi-annual company events

Additional Information:

Job Posted:
March 13, 2026

Employment Type:
Fulltime
Work Type:
Remote work
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